Likelihood to Recommend I think that CampusNexus Student does what it is created to do. If you are looking for a customizable system to track student data, I have no complaints. If you are looking for the newest, shiniest software, this might not be for you. While it can be glitchy sometimes, and feels outdated, it does its job and I have never felt like I couldn't do what I need to do because of any of those things.
Read full review It is most suited for those within the education industry. For students and staff in particular, the Education Cloud allows seamless connectivity between each person and helps students stay on task. It can be very overwhelming as a student to have so many responsibilities in different areas, so Salesforce does a great job of offering many features that ease this process.
Read full review Pros Particularly well, CampusNexus identifies at-risk students. In our school, and in any school, but in many city schools or schools with a lack of parent involvement or large populations, it is crucial to be able to identify students at risk of failing or struggling. This is something that is extremely effectively done here. An additional strength I see is the ability to track graduate requirements. This is easily shared with students, parents, and the rest of the administration, to track and assist in student growth. Academic records need to be shared and sent to colleges, parents and other high schools. Controlling academic records is a strength because it tallies the entire career of a student. Using this system helps to solidify communication. Read full review Great use of integrating across all aspects of enrollment. Easy to create tasks for counselors to remember to call prospective students and keep up to date on goals. Reporting is fabulous inside of Salesforce. All of the Apps in the App Exchange. Read full review Cons Support and resolution of issues can be slow, even major issues that interrupt business operations Developers need higher quality control in their processes to mitigate bugs and defects Solution architects need higher level of ownership in aligning configurations with business processes Financial aid needs greater automation without requiring the purchase of the specific financial aid automation module Read full review It’s hard to run reports or create working “views” for Enrollment/Student Advisor teams that include both Leads and Contacts in the same report. Some fields do not map from Lead to Contact object. When a student transitions from application to acceptance, some dropdown and fill-in fields completely disappear from the student’s page in Salesforce. Every version of Salesforce I’ve used has this problem. Salesforce overall is clunky and confusing for the average user. We require thorough Salesforce training for new hires on all teams because it’s not user-friendly or obvious what to click on to achieve a specific task. Read full review Usability It was really so easy to sign up and get going with the whole process
Read full review Support Rating People will respond on time even though Salesforce is such a large organization. This also includes various methods of getting support beyond just calling - they have dedicated reps, chat, chatter, etc that all make the experience more pleasant.
Read full review Alternatives Considered I have not come across other platforms that can do what CampusNexus provides. There are platforms such as Skedula for tracking grades. There are add-ins to websites such as MoodleRooms to provide curriculum and content management support. However, I have not found a platform that provides grades, curriculum, key functions for enrollment and tracking your own academic progress as well as analytical abilities. CampusNexus provides the output of data and results from a wide range of data sets. Tracking the data and being able to output it into charts and graphics for all educators, administration, and politicians can improve the culture of a school district. Providing all of this data can transform an entire educational institution.
Read full review I have not used similar products and I am new to this role. Salesforce has been very easy to learn and I appreciate the support and ability to access the platform when I need to. I was able to easily learn the program and become skilled in what I needed to do. It also made the transition to digital forms quite easy
Read full review Return on Investment It helps us manage our current students Read full review Positive: Our entire company is more aligned because while still complying with FERPA, the right people have access to student records while also having the correct permissions. Positive: we can integrate with our partners who also use Salesforce, while still complying with FERPA. Negative: we've needed to hire a Salesforce Development team with multiple people to accurately customize the tool to work for us. Read full review ScreenShots Salesforce.org Education Cloud Screenshots