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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Camunda

    Score8 out of 10
    N/ACamunda is a process orchestration tool designed to help organizations design, automate, and improve any process. Built for business and IT collaboration using BPMN and DMN standards, Camunda aims to enable seamless integration across endpoints to transform mission-critical processes.N/A

    SmartDraw

    Score8.4 out of 10
    N/ASmartDraw is a diagramming and flow chart building tool from SmartDraw Software in San Diego, California.

    $131.40

    per year (for a single user on an individual plan)

    Pricing
    CamundaSmartDraw
    Editions & Modules
    Self-Managed Enterprise
    Contact Sales
    per year
    SaaS Enterprise
    Contact Sales
    per year
    Team
    $119.40
    per year per user (3 minimum)
    Individual
    $131.40
    per year single user
    Enterprise
    Contact Sales
    Offerings
    Pricing Offerings
    CamundaSmartDraw
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    CamundaSmartDraw
    Considered Both Products
    Camunda
    No answer on this topic
    SmartDraw Software
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    88%
    Would buy again
    7 Answers
    Delivers good value for the price
    No answers on this topic
    86%
    Delivers good value for the price
    6 Answers
    Happy with the feature set
    No answers on this topic
    75%
    Happy with the feature set
    6 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    83%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    No answers on this topic
    86%
    Implementation went as expected
    6 Answers
    Features
    CamundaSmartDraw
    Customization
    Comparison of Customization features of Camunda and SmartDraw
    Feature
    Camunda
    9.0
    1 Ratings
    21% above category average
    SmartDraw
    -
    Ratings
    API for custom integration9.01 Ratings00 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Camunda and SmartDraw
    Feature
    Camunda
    8.0
    1 Ratings
    2% above category average
    SmartDraw
    -
    Ratings
    Dashboards8.01 Ratings00 Ratings
    Standard reports7.01 Ratings00 Ratings
    Custom reports9.01 Ratings00 Ratings
    Process Engine
    Comparison of Process Engine features of Camunda and SmartDraw
    Feature
    Camunda
    8.5
    2 Ratings
    15% above category average
    SmartDraw
    -
    Ratings
    Process designer9.02 Ratings00 Ratings
    Process simulation9.01 Ratings00 Ratings
    Business rules engine7.02 Ratings00 Ratings
    SOA support9.02 Ratings00 Ratings
    Process player9.02 Ratings00 Ratings
    Form builder5.02 Ratings00 Ratings
    Model execution10.02 Ratings00 Ratings
    Business Process Automation
    Comparison of Business Process Automation features of Camunda and SmartDraw
    Feature
    Camunda
    9.0
    1 Ratings
    28% above category average
    SmartDraw
    -
    Ratings
    Business Process Modeling9.01 Ratings00 Ratings
    Decision Modeling9.01 Ratings00 Ratings
    Best Alternatives
    CamundaSmartDraw
    Small Businesses
    Bizagi
    Score8.3 out of 10
    OmniGraffle
    Score9.8 out of 10
    Medium-sized Companies
    IBM Cloud Pak for Business Automation
    Score9 out of 10
    OmniGraffle
    Score9.8 out of 10
    Enterprises
    IBM Cloud Pak for Business Automation
    Score9 out of 10
    OmniGraffle
    Score9.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    CamundaSmartDraw
    Likelihood to Recommend
    9.0
    (4 ratings)
    2.8
    (14 ratings)
    Support Rating
    8.0
    (1 ratings)
    8.4
    (2 ratings)
    User Testimonials
    CamundaSmartDraw
    Likelihood to Recommend
    Camunda
    Camunda Platform is well suited for scenarios where there are different stages in a business flow and the flow is driven by user action at each stage. For example placing of an order on an ecommerce platform. Depending on whether user was able to make the payment or not the workflow would go to dispatch or retry stage. Now the retry stage would trigger further actions like sending follow up emails etc. Likewise, dispatch stage would have a different set of actions. Since every order is important and we need to know where it stands, using Camunda Platform is imperative. Camunda Platform might not be a right choice where just a one off thing needs to be done. For example, uploading of product information by user or periodic processing of heavy images by a worker. These are all either one step processes or periodic automated processes where we can track the status without using a business modeler like Camunda Platform.
    Incentivized
    Read full review
    SmartDraw Software
    I believe SmartDraw is a great tool for small- to mid-sized organizations for simplifying the production and management of org charts. We've also had the PMO experiment with the use of some of their flow charts as well. If an organization has an HCM with the capability of producing (good!) org charts, that is likely the best option... but many that I have used in my 30-year HR career don't. So there is definitely a need for SmartDraw in the market!
    Incentivized
    Read full review
    Pros
    Camunda
    • Asynchronous functionality of Camunda Platform and different types of gateways.
    Read full review
    SmartDraw Software
    • Provides examples to work off of--these are helpful when you don't know exactly where to start.
    • Provides a number of stylistic options without making things too complex, so you can be creative without getting overwhelmed.
    • Provides a wide variety of templates, meets a wide variety of needs.
    Incentivized
    Read full review
    Cons
    Camunda
    • Camunda expects that you will develop your own user interfaces. This is either a benefit or a barrier depending on your perspective on packaged UI.
    • As an open source vendor, Camunda is under-covered in analyst reports.
    Read full review
    SmartDraw Software
    • A month-to-month plan would be ideal for users that don't have a need to create many projects
    • The sidebar navigation can be a little confusing with all of the tools listed.
    • Offering customizable plans with only the feature you need would simplify navigation
    Incentivized
    Read full review
    Usability
    Camunda
    No answers on this topic
    SmartDraw Software
    I rated 8 because its simple to use and easy to create network topologies quickly. I liked the drag and drop option which makes designing the network topology and flow chart easier. In general its does what it needs to.
    Incentivized
    Read full review
    Support Rating
    Camunda
    Camunda provides pretty standard product support offerings.
    Read full review
    SmartDraw Software
    They are always very helpful, we get computers every two years and I have to call them to move the license from one computer to another and they do it with a smile in their voice!
    Incentivized
    Read full review
    Alternatives Considered
    Camunda
    Lacks good documentation. Training and documentation is geared towards those who are already technically adept. Does not have as many data integrations as other full fledged products. Paid version of Camunda is not as fully fledged as other products.
    Incentivized
    Read full review
    SmartDraw Software
    We have used Corel Draw and Adobe Acrobat. Both of those tools were good when they came out but the abilities of SmartDraw far outweigh both those tools. Corel Draw was also more complex to operate and do tasks, as was Adobe Acrobat in which some basic tasks took additional steps to complete.
    Incentivized
    Read full review
    Return on Investment
    Camunda
    • The positive impact is that we are able to ensure the business process is being followed and that results in orders getting processed successfully leading to customer satisfaction and revenue
    • Another positive impact is that we are able to track any anomalies and any errors in the order flow and retry them so that users don't have a negative experience.
    • A negative point is that it is an overhead to maintain so there is significant engineering effort getting invested there
    Incentivized
    Read full review
    SmartDraw Software
    • SmartDraw has provided good return for our internal purposes. Using it to understand an organization's structure and inner workings has been valuable. On the client side, creating steps and businesses processes has also been a big plus. It has helped decrease confusing reporting structures and has provided a detailed map for individuals to understand where they fit within their organization.
    • Unfortunately, SmartDraw has been somewhat inefficient with some of the more complex projects on our plate and has really deterred certain employees from even wanting to use it.
    Incentivized
    Read full review
    ScreenShots

    Camunda Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshot

    SmartDraw Screenshots

    Screenshot of where to create diagrams, including: flowcharts and swimlanes, organizational charts, mind maps, CAD drawings & floor plans, project charts, network diagrams, and wireframes & mockups.Screenshot of a workspace that combines brainstorming with technical diagrams. SmartDraw can be used to visualize processes, organizations, roadmaps, and even generate diagrams from data.Screenshot of SmartDraw's templates and tools used to make flowcharts, swimlanes, and process maps.Screenshot of the org chart tool, used to document organizational structure and work as a team to plan for growth or manage change. Data can be imported to generate a chart automatically.Screenshot of the CAD drawing and floor plan tools, used to design a home or optimize office space to improve traffic flow in a retail space.Screenshot of an example of the built-in templates for landscapes, gardens, backyards used to design outdoor spaces. Users can drag-and-drop flowers, shrubs, and other plants, or add sprinkler systems, lights, and walkways, and apply photo-realistic textures for a professional finish.