Likelihood to Recommend
I think CanIRank is great for any business that wants to improve its Search Engine Optimize, get more traffic, and create a healthier website and user experience. If you're feeling stagnant with your traffic growth or need help getting more visibility, they can help. I'd note that this is for businesses that are making money or that have expendable cashflow, as, while it is a great value, it also isn't cheap.
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If you are looking for a tool that tracks traffic, content performance, author performance, and reader retention with a relatively simple interface and gleaming graphics then this is for you. Trickier things like report generation are made much more seamless now, and except for some friction in the sidebar navigation –– I find it to be a pretty flawless tool that I would recommend to friends or others in the media field. It's just a basic necessity to understand content these days, so Chartbeat is a great tool at that!
Read full review Pros Their team keeps our project workflows extremely organized. Their tool + consulting service is a great value for what you get. They help you pinpoint specific goals and actually attain them. Read full review Provides easy at-a-glance look at what people are reading right now Heads-up Display allows you to make sure the homepage is showing the content people want to read Headline testing tool provides fascinating insight into what makes people read a story and improves headline-writing ability Read full review Cons I have no complaints! I really enjoy their services and have seen improvement in my business. Read full review Source of traffic needs improvement. Search and social make sense, but "internal" and "links" is a grey area. It would be helpful to define those with an organization and provide an information icon so users can easily remember what each of those buckets is tracking. More ways to customize the real-time board. For example, with video content, that's great that I can see a user has started a video, but what is the completion rate, was that only on O&O or can that track Facebook, too? Would like to see demo (age) information included as a way to slice the data so I can see what's working with my older and younger demo. Read full review Likelihood to Renew
I gave Chartbeat a 5 for a renewal rating, because, while it delivers clear and understandable content, Google Analytics also provides many of the same features for free. For a small to medium website, I believe it would be more cost effective to use Google Analytics. A website with a high amount of traffic, however, could merit spending the money on Chartbeat to maximize their potential.
Read full review Usability
It's easy to use and understand, which can't be said for all data-tracking sites that I've used in the past. It's easy for me to navigate and I didn't need to Google anything in order to find what I needed
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Their team is helping me to improve my website SEO, traffic, and user experience. We've already gotten a number of pages/posts to rank on Page #1 of Google, and have helped me to address a number of backend issues, including site speed. I love having a knowledgeable team helping me to reach my goals, especially since I don't particularly like doing the technical side of things!
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I have had limited experience of support for Chartbeat but whenever I have needed help it has been there. Recently there was an issue of seeing different forms of data in real time - app and otherwise effectively, and the issue was being clearly dealt with and communicated back to us.
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Chartbeat really remains the gold standard in the tracking, measurement and display of realtime engagement metrics. If your site has sufficient audience benefit from immediate changes in content programming, display and design, it's a great tool with a highly refined and intuitive user experience. Plus, it's API allows for broad integration.
Read full review Return on Investment They've helped me get a number of posts/pages onto page #1 of Google. Increased website speed. Helped me fix dead-end pages to keep visitors on my site. Read full review I do not have access to the financial arrangements in place, but I would view Chartbeat as a key tool for the company with significant advantages over other analytical software. Continued enhancement of the product, for instance picture previewer, would provide additional value to the service. Read full review ScreenShots