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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Canvas

    Score8.6 out of 10
    N/AInstructure is an educational software company based in Sandy, Utah. It is the developer of the Canvas learning management system, which is a comprehensive software package that competes with such systems as Blackboard Learning System, SumTotal and Saba.N/A

    Google Hangouts (Classic)

    Score8.3 out of 10
    N/AThe classic version of Google Hangouts included messaging, voice, VoIP, and video call capabilities. It was replaced by the Hangouts Chat collaboration tool, and Google continues to support conferencing via the new Hangouts Meet.N/A
    Pricing
    CanvasGoogle Hangouts (Classic)
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    CanvasGoogle Hangouts (Classic)
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsMust contact vendor for pricing information.—
    More Pricing Information
    Community Pulse
    CanvasGoogle Hangouts (Classic)
    Considered Both Products
    Instructure
    No answer on this topic
    Discontinued Products
    No answer on this topic
    Key User Insights
    Would buy again
    88%
    Would buy again
    21 Answers
    83%
    Would buy again
    44 Answers
    Delivers good value for the price
    95%
    Delivers good value for the price
    18 Answers
    98%
    Delivers good value for the price
    46 Answers
    Happy with the feature set
    88%
    Happy with the feature set
    21 Answers
    89%
    Happy with the feature set
    47 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    13 Answers
    91%
    Lived up to sales and marketing promises
    31 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    14 Answers
    98%
    Implementation went as expected
    41 Answers
    Features
    CanvasGoogle Hangouts (Classic)
    Learning Management
    Comparison of Learning Management features of Canvas and Google Hangouts (Classic)
    Feature
    Canvas
    9.0
    42 Ratings
    11% above category average
    Google Hangouts (Classic)
    -
    Ratings
    Course authoring8.142 Ratings00 Ratings
    Course catalog or library9.838 Ratings00 Ratings
    Player/Portal9.932 Ratings00 Ratings
    Learning content9.035 Ratings00 Ratings
    Mobile friendly9.041 Ratings00 Ratings
    Progress tracking & certifications8.138 Ratings00 Ratings
    Assignments8.142 Ratings00 Ratings
    Compliance management9.033 Ratings00 Ratings
    Learning administration9.037 Ratings00 Ratings
    Learning reporting & analytics9.039 Ratings00 Ratings
    Social learning9.034 Ratings00 Ratings
    Gamification9.62 Ratings00 Ratings
    Single Sign On (SSO) Enabled Learning9.03 Ratings00 Ratings
    Cloud PBX
    Comparison of Cloud PBX features of Canvas and Google Hangouts (Classic)
    Feature
    Canvas
    -
    Ratings
    Google Hangouts (Classic)
    6.3
    57 Ratings
    23% below category average
    Hosted PBX00 Ratings6.915 Ratings
    Multi-level Interactive Voice Response (IVR)00 Ratings7.725 Ratings
    User templates00 Ratings5.022 Ratings
    Call reports00 Ratings9.034 Ratings
    Directory of employee names00 Ratings3.045 Ratings
    Call Management
    Comparison of Call Management features of Canvas and Google Hangouts (Classic)
    Feature
    Canvas
    -
    Ratings
    Google Hangouts (Classic)
    8.0
    66 Ratings
    3% below category average
    Answering rules00 Ratings8.033 Ratings
    Call recording00 Ratings7.937 Ratings
    Call park00 Ratings7.018 Ratings
    Call screening00 Ratings9.036 Ratings
    Message alerts00 Ratings8.058 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of Canvas and Google Hangouts (Classic)
    Feature
    Canvas
    -
    Ratings
    Google Hangouts (Classic)
    8.6
    84 Ratings
    8% above category average
    Video conferencing00 Ratings9.079 Ratings
    Audio conferencing00 Ratings9.079 Ratings
    Video screen sharing00 Ratings7.148 Ratings
    Instant messaging00 Ratings9.052 Ratings
    Mobile apps
    Comparison of Mobile apps features of Canvas and Google Hangouts (Classic)
    Feature
    Canvas
    -
    Ratings
    Google Hangouts (Classic)
    8.0
    85 Ratings
    2% above category average
    Mobile app for iOS00 Ratings8.173 Ratings
    Mobile app for Android00 Ratings8.071 Ratings
    Best Alternatives
    CanvasGoogle Hangouts (Classic)
    Small Businesses
    Google Classroom
    Score8 out of 10
    CallFire
    Score9.7 out of 10
    Medium-sized Companies
    Schoology Learning
    Score8 out of 10
    Fuze
    Score8.2 out of 10
    Enterprises
    D2L Brightspace
    Score7.8 out of 10
    Cisco Unified Communications Manager (Call Manager)
    Score8.3 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    CanvasGoogle Hangouts (Classic)
    Likelihood to Recommend
    9.3
    (84 ratings)
    8.0
    (91 ratings)
    Likelihood to Renew
    9.3
    (5 ratings)
    10.0
    (1 ratings)
    Usability
    9.4
    (10 ratings)
    8.0
    (7 ratings)
    Support Rating
    9.0
    (11 ratings)
    8.0
    (36 ratings)
    In-Person Training
    10.0
    (1 ratings)
    -
    (0 ratings)
    Online Training
    8.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.5
    (2 ratings)
    -
    (0 ratings)
    Product Scalability
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    CanvasGoogle Hangouts (Classic)
    Likelihood to Recommend
    Instructure
    It is really well suited for school situations like knowing what [assignments] need to be done when, getting feedback, getting points, finding the slides that the teacher used for explaining an [assignment] or theory. I think It would be less suited in business situations because it's [primarily] made to be a [one-way] communication tool for schools. Businesses need more control on individual levels I think[.]
    Incentivized
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    Discontinued Products
    Had I completed this review a couple years ago, I would have given a rating of 9 or 10 as Hangouts (Classic) is an excellent product. However, now that Google Chat has succeeded Hangouts, I would not recommend that any new users begin using it where other more modern options are available. Android users who want an internet based instant messaging that also supports calling and video calling could benefit from using Hangouts (Classic) as Google Chat requires the user to also have Google Meet installed to make video calls and there is no voice only calling option.
    Incentivized
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    Pros
    Instructure
    • Creativity options for teachers to create a virtual space that still has fun graphics and accessibility options.
    • Canvas has versatility in viewing options for assignment due dates such as the calendar built in feature as well as the dashboard options to display upcoming and due assignments.
    • Allowing teachers to create community with each other and collaborate in each-other's space.
    • Discussion platforms within classrooms for students to communicate with each-other and with their teachers.
    • Easy messaging portal within each virtual classroom.
    Incentivized
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    Discontinued Products
    • Google Hangouts (Classic) is embedded within Gmail's scheduler, so setting up the link is as quick as a click of the button. It's a one-step process.
    • Google Hangouts (Classic) is user-friendly and [has] features to share screens easily.
    • Google Hangouts (Classic) is much easier to use than its competitors.
    • Google Hangouts (Classic) have [a] good connection time and there are few glitches.
    Incentivized
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    Cons
    Instructure
    • Their integration with Big Blue Button was a bust for distance learning. Would be great to see them collaborate with Zoom or Google Meets.
    • Their "feature request" process is slow and cumbersome at times because it relies on user "up votes" to get ideas addressed by the developers.
    • They seem to have a lot of turn-over with their staff. We get a new Customer Success Manager far more frequently than with other vendors.
    Incentivized
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    Discontinued Products
    • I would like to see improved video support, so that saved videos can be sent back and forth via Hangouts more easily, without having to start a separate meet chat
    • More pronounced notifications of messages would be helpful; pop up notifications are good, but once there is one, additional messages do not pop up
    • Custom muting times would be great, so that if I am in a 90 minute Zoom meeting, I can set it for that time; right now, it is 1 hour or 2 hours. Easy to forget.
    Incentivized
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    Likelihood to Renew
    Instructure
    The other LMS tools have fallen behind. One reason is they are not able to update their systems, features, toolsets in a timely manner. While other LMS providers release bug fixes and new features several times a year, schools struggle to install and implement them in a timely manner. It is not uncommon for a school to take 6 months to a year to fully install and implement new releases on other LMS platforms. With Canvas, those features are released every 3 weeks, and there is nothing for a school to do other than choose to turn them on once released. This has allowed Instructure to innovate faster, and get new features and tools to customers quicker. Other factors include great pricing, customer support, and the innovative way in which LTI is implemented in the tool.
    Incentivized
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    Discontinued Products
    No answers on this topic
    Usability
    Instructure
    The functions in Canvas are well integrated and consistent across the application, and mostly intuitive. Overall navigation and setup is streamlined through integrated features and navigation. The feedback we've gotten from our program participants is that it is easy to learn to use. It also integrates well with third party software like Google Docs and Blackboard Collaborate web conferencing software
    Incentivized
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    Discontinued Products
    The tool is almost self-implemented. It is likely to be available in every pc or mobile device a user or potential user might have, and all you need to do is adding the company's account and you are done. Once you are setted up, you have almost all actual communication methods available in one tool
    Incentivized
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    Support Rating
    Instructure
    I do not personally use Canvas support since we have a central office that helps us. However, our central office always has the answers we need and are always able to solve our issues - so I would assume that get great support from the Canvas team on their end. They also offer great training, which uses materials directly from Canvas
    Incentivized
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    Discontinued Products
    Google Hangouts works great and does not require a lot of work to troubleshoot. Everything is simple and easy to use. Google provides all of the tools that one requires to utilize Google Hangouts and any information can be found in the built-in help tools. There is also a forum for users to report issues and typically, Google responds well and will try to work out any issues.
    Incentivized
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    In-Person Training
    Instructure
    The training sessions were broken down into several days as well as different levels depending upon the knowledge of the user
    Incentivized
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    Discontinued Products
    No answers on this topic
    Online Training
    Instructure
    The online tutorials and videos are very clear and addressed the issues/questions that I had about using the system.
    Incentivized
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    Discontinued Products
    No answers on this topic
    Implementation Rating
    Instructure
    Once you purchase and sign the contract there is nothing to install or hardware to buy. You can almost immediately start using it and have courses up and going within weeks. We signed in December and had pilot courses online ready to go for the start of school in January
    Incentivized
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    Discontinued Products
    No answers on this topic
    Alternatives Considered
    Instructure
    Canvas is more secure, has a cleaner design, and has more features. For the features, they have in common canvas still stacks up against [Smart school] by going for the extra mile. Besidfor e that, [the] canvas looks a lot more [professional] than [Smart school]. I didn't make the decision myself to get canvas instead of [Smart school] but I'm happy they did.
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    Discontinued Products
    Google is the white cotton socks of the conferencing world. It’s a great ad-hoc tool, but not too much more. If you are not looking to spend money or operate completely on WiFi (without data charges), it’s a great free option as well. The benefit of being free and open is also the liability. It doesn’t have a great integration story with other corporate tools, but [it doesn’t have to] if you aren’t looking for that. All in all, it’s as helpful and ubiquitous as a public payphone…without the pay…and with a video capability.
    Incentivized
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    Return on Investment
    Instructure
    • Canvas has helped us provide a more robust online component to our courses.
    • Canvas has helped us better adapt to a rapidly changing educational landscape.
    • Canvas has reduced the time that we have to spend training faculty on how to use our learning management system.
    Incentivized
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    Discontinued Products
    • I believe it was part of the google suite that was purchased. It was worth the cost as it was cheaper. I believe it is now free, but also becoming deprecated. It is much better to use Teams, Discord, Telegram, etc. Google does not provide enough support or features to make using hangouts worth it these days.
    Incentivized
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    ScreenShots