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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Canvas

    Score8.6 out of 10
    N/AInstructure is an educational software company based in Sandy, Utah. It is the developer of the Canvas learning management system, which is a comprehensive software package that competes with such systems as Blackboard Learning System, SumTotal and Saba.N/A

    Skype for Business / Lync (discontinued)

    Score6.5 out of 10
    N/ASkype for Business was an online messaging and conferencing tool, now superseded by Microsoft Teams.N/A
    Pricing
    CanvasSkype for Business / Lync (discontinued)
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    CanvasSkype for Business / Lync (discontinued)
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsMust contact vendor for pricing information.—
    More Pricing Information
    Community Pulse
    CanvasSkype for Business / Lync (discontinued)
    Considered Both Products
    Instructure
    No answer on this topic
    Discontinued Products
    Chose Skype for Business / Lync (discontinued)
    Microsoft Teams seems to do everything that Skype does, but allows for much more collaboration with Office products, is much less clunky, and is much more easy to understand, seemingly. For videoconferencing, especially with offsite or non-organization users, Zoom is unrivaled …
    Incentivized
    Key User Insights
    Would buy again
    88%
    Would buy again
    21 Answers
    80%
    Would buy again
    85 Answers
    Delivers good value for the price
    95%
    Delivers good value for the price
    18 Answers
    94%
    Delivers good value for the price
    80 Answers
    Happy with the feature set
    88%
    Happy with the feature set
    21 Answers
    92%
    Happy with the feature set
    98 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    13 Answers
    94%
    Lived up to sales and marketing promises
    46 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    14 Answers
    93%
    Implementation went as expected
    56 Answers
    Features
    CanvasSkype for Business / Lync (discontinued)
    Learning Management
    Comparison of Learning Management features of Canvas and Skype for Business / Lync (discontinued)
    Feature
    Canvas
    9.0
    42 Ratings
    11% above category average
    Skype for Business / Lync (discontinued)
    -
    Ratings
    Course authoring8.142 Ratings00 Ratings
    Course catalog or library9.838 Ratings00 Ratings
    Player/Portal9.932 Ratings00 Ratings
    Learning content9.035 Ratings00 Ratings
    Mobile friendly9.041 Ratings00 Ratings
    Progress tracking & certifications8.138 Ratings00 Ratings
    Assignments8.142 Ratings00 Ratings
    Compliance management9.033 Ratings00 Ratings
    Learning administration9.037 Ratings00 Ratings
    Learning reporting & analytics9.039 Ratings00 Ratings
    Social learning9.034 Ratings00 Ratings
    Gamification9.62 Ratings00 Ratings
    Single Sign On (SSO) Enabled Learning9.03 Ratings00 Ratings
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of Canvas and Skype for Business / Lync (discontinued)
    Feature
    Canvas
    -
    Ratings
    Skype for Business / Lync (discontinued)
    8.0
    195 Ratings
    1% above category average
    High quality audio00 Ratings9.1191 Ratings
    High quality video00 Ratings9.0185 Ratings
    Low bandwidth requirements00 Ratings5.0181 Ratings
    Mobile support00 Ratings9.0146 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of Canvas and Skype for Business / Lync (discontinued)
    Feature
    Canvas
    -
    Ratings
    Skype for Business / Lync (discontinued)
    7.0
    191 Ratings
    13% below category average
    Desktop sharing00 Ratings9.0191 Ratings
    Whiteboards00 Ratings5.0120 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of Canvas and Skype for Business / Lync (discontinued)
    Feature
    Canvas
    -
    Ratings
    Skype for Business / Lync (discontinued)
    9.3
    188 Ratings
    13% above category average
    Calendar integration00 Ratings10.0174 Ratings
    Meeting initiation00 Ratings9.5182 Ratings
    Integrates with social media00 Ratings8.182 Ratings
    Record meetings / events00 Ratings9.0143 Ratings
    Slideshows00 Ratings10.0115 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of Canvas and Skype for Business / Lync (discontinued)
    Feature
    Canvas
    -
    Ratings
    Skype for Business / Lync (discontinued)
    7.5
    173 Ratings
    8% below category average
    Live chat00 Ratings8.5171 Ratings
    Audience polling00 Ratings7.094 Ratings
    Q&A00 Ratings7.094 Ratings
    Online Events Security
    Comparison of Online Events Security features of Canvas and Skype for Business / Lync (discontinued)
    Feature
    Canvas
    -
    Ratings
    Skype for Business / Lync (discontinued)
    6.8
    156 Ratings
    17% below category average
    User authentication00 Ratings9.0142 Ratings
    Participant roles & permissions00 Ratings8.5148 Ratings
    Confidential attendee list00 Ratings3.0109 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of Canvas and Skype for Business / Lync (discontinued)
    Feature
    Canvas
    -
    Ratings
    Skype for Business / Lync (discontinued)
    7.8
    1 Ratings
    6% above category average
    Video conferencing00 Ratings7.01 Ratings
    Audio conferencing00 Ratings8.01 Ratings
    Video screen sharing00 Ratings8.01 Ratings
    Instant messaging00 Ratings8.01 Ratings
    Best Alternatives
    CanvasSkype for Business / Lync (discontinued)
    Small Businesses
    Google Classroom
    Score8 out of 10
    ClickMeeting
    Score9.5 out of 10
    Medium-sized Companies
    Schoology Learning
    Score8 out of 10
    JioMeet
    Score9.8 out of 10
    Enterprises
    D2L Brightspace
    Score7.8 out of 10
    Webex Meetings
    Score8.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    CanvasSkype for Business / Lync (discontinued)
    Likelihood to Recommend
    9.3
    (84 ratings)
    8.4
    (198 ratings)
    Likelihood to Renew
    9.3
    (5 ratings)
    9.0
    (7 ratings)
    Usability
    9.4
    (10 ratings)
    9.0
    (14 ratings)
    Support Rating
    9.0
    (11 ratings)
    8.5
    (40 ratings)
    In-Person Training
    10.0
    (1 ratings)
    -
    (0 ratings)
    Online Training
    8.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.5
    (2 ratings)
    7.0
    (2 ratings)
    Product Scalability
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    CanvasSkype for Business / Lync (discontinued)
    Likelihood to Recommend
    Instructure
    It is really well suited for school situations like knowing what [assignments] need to be done when, getting feedback, getting points, finding the slides that the teacher used for explaining an [assignment] or theory. I think It would be less suited in business situations because it's [primarily] made to be a [one-way] communication tool for schools. Businesses need more control on individual levels I think[.]
    Incentivized
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    Discontinued Products
    Skype for Business, now part of Microsoft Teams is a remote/virtual team collaboration tool must have...especially if you already use Microsoft tools. Of course, since it now part of an MS 365 subscription, it really doesn't make sense to use anything else. It is easy to use and just works. I'm not sure how anyone who works with digital files/documents and needs to work with other people doing similar work can be effective without such a tool. Of course, there are a number of alternatives like Zoom or Webex, but why pay or use another separate tool if you don't need to. :-)
    Incentivized
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    Pros
    Instructure
    • Creativity options for teachers to create a virtual space that still has fun graphics and accessibility options.
    • Canvas has versatility in viewing options for assignment due dates such as the calendar built in feature as well as the dashboard options to display upcoming and due assignments.
    • Allowing teachers to create community with each other and collaborate in each-other's space.
    • Discussion platforms within classrooms for students to communicate with each-other and with their teachers.
    • Easy messaging portal within each virtual classroom.
    Incentivized
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    Discontinued Products
    • Instant messaging to anyone who we know only by name/email. Even if they're offline, they get the message in missed convos and a notification automatically goes to them via Outlook mail. All conversations are saved and accessible via Outlook.
    • Video and voice calls are a norm in the WFH scenario, and an average employee has around 4-5 calls a day. Skype gives notifications for upcoming meetings, allows easy scheduling via outlook calendar, and its audio/video quality [is] reasonably good compared to the amount of data it consumes.
    • Status availabilities - in the WFH scenario, you could be off for lunch, out of office, busy, sharing screens - and might not want to be disturbed. Skype allows you to do that, and in case you're off, ensures that you know that you have missed messages.
    • Screen sharing - we have to share screens at least once or twice a day with a coworker when working on some issues/features, and Skype easily lets us do that. One of the best things about Skype is that the screen can be shared without being on a video/voice call - which is of immense advantage because oftentimes, you could prefer sharing the screen, while it [is] too noisy to talk.
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    Cons
    Instructure
    • Their integration with Big Blue Button was a bust for distance learning. Would be great to see them collaborate with Zoom or Google Meets.
    • Their "feature request" process is slow and cumbersome at times because it relies on user "up votes" to get ideas addressed by the developers.
    • They seem to have a lot of turn-over with their staff. We get a new Customer Success Manager far more frequently than with other vendors.
    Incentivized
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    Discontinued Products
    • Connection issues can be hard to diagnose when they come up(as some knowledge of server information may be needed to reestablish as the connection troubleshooting options on the sky are not as user-friendly as the rest of the platform.
    • Some issues setting up camera/sound could use more info on troubleshooting options with playback sound, video, etc.
    • Statuses sometimes are unreliable and do not display correctly .
    Incentivized
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    Likelihood to Renew
    Instructure
    The other LMS tools have fallen behind. One reason is they are not able to update their systems, features, toolsets in a timely manner. While other LMS providers release bug fixes and new features several times a year, schools struggle to install and implement them in a timely manner. It is not uncommon for a school to take 6 months to a year to fully install and implement new releases on other LMS platforms. With Canvas, those features are released every 3 weeks, and there is nothing for a school to do other than choose to turn them on once released. This has allowed Instructure to innovate faster, and get new features and tools to customers quicker. Other factors include great pricing, customer support, and the innovative way in which LTI is implemented in the tool.
    Incentivized
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    Discontinued Products
    The software is simple to install and configure. It is rather simple to explain for correct use. It is possible to profile users for the different functions offered. It is integrated quite completely with Outlook and with Active Directory security. It performs all communication functions well with one or more interlocutors and the possibility of granting control of your computer is convenient.
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    Usability
    Instructure
    The functions in Canvas are well integrated and consistent across the application, and mostly intuitive. Overall navigation and setup is streamlined through integrated features and navigation. The feedback we've gotten from our program participants is that it is easy to learn to use. It also integrates well with third party software like Google Docs and Blackboard Collaborate web conferencing software
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    Discontinued Products
    Very easy to use. Even though Microsoft Teams has a lot of features and integrations, as a user I feel completely comfortable on finding what I need, getting information about the app extensions and using them. It's a very comprehensive tool, intuitive design and does not make me feel tired to be using it. I am glad with the current experience.
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    Support Rating
    Instructure
    I do not personally use Canvas support since we have a central office that helps us. However, our central office always has the answers we need and are always able to solve our issues - so I would assume that get great support from the Canvas team on their end. They also offer great training, which uses materials directly from Canvas
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    Discontinued Products
    I have only had to reach out to the Support team at Skype for Business once with an issue, and I was pleasantly surprised and encouraged by the quickness and thoroughness of their response. The wait time was short and my question was dealt with politely and clearly, so I would say the support team has it together.
    Incentivized
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    In-Person Training
    Instructure
    The training sessions were broken down into several days as well as different levels depending upon the knowledge of the user
    Incentivized
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    Discontinued Products
    No answers on this topic
    Online Training
    Instructure
    The online tutorials and videos are very clear and addressed the issues/questions that I had about using the system.
    Incentivized
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    Discontinued Products
    No answers on this topic
    Implementation Rating
    Instructure
    Once you purchase and sign the contract there is nothing to install or hardware to buy. You can almost immediately start using it and have courses up and going within weeks. We signed in December and had pilot courses online ready to go for the start of school in January
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    Discontinued Products
    Skpe for business is utilized company wide in regards to my company. Everyone not only uses it, but uses it often. It is an effective way of communicating. It also integrates very nicely with outlook and all conversation history is pushed to a folder within the outlook system. We also have it so that if someone misses a message, they are sent an email reminder saying that there is a message that went unread.
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    Alternatives Considered
    Instructure
    Canvas is more secure, has a cleaner design, and has more features. For the features, they have in common canvas still stacks up against [Smart school] by going for the extra mile. Besidfor e that, [the] canvas looks a lot more [professional] than [Smart school]. I didn't make the decision myself to get canvas instead of [Smart school] but I'm happy they did.
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    Discontinued Products
    For the below reason I will always choose this app over its competitors: Better audio and video quality, Little to no disconnections or freezing when on a call/video conference Integrates well with mailbox/ calendar/ one drive, and SharePoint is easy to use
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    Return on Investment
    Instructure
    • Canvas has helped us provide a more robust online component to our courses.
    • Canvas has helped us better adapt to a rapidly changing educational landscape.
    • Canvas has reduced the time that we have to spend training faculty on how to use our learning management system.
    Incentivized
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    Discontinued Products
    • Skype for Business has enabled a migration in part away from fixed line telephony and introduced the user to mobile working with a headset which cannot be overstated as being a game changer.
    • Being able to schedule Skype for Business meetings through Outlook has meant meetings with colleagues without a meeting room has been a great enabler.
    Incentivized
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    ScreenShots