Capterra vs. Exactly.com

Capterra is best suited for anyone, from business owners looking to upgrade new system software at work to someone looking for reliable internet security at home, Capterra will assist in your decision. It may be less appropriate for anything outside of software, I.E. Medical advice. But if you need help with choosing products for your small business management, this is it.

Incentivized

Good for online businesses to be able to track incoming payments in various currencies. These payments can be in small or large amounts and they can be recurring to easily create invoices for customers

Incentivized

• Reviews
• Great SEO and online presence
• Highly respected place for reviews
• Great product review and methodology
• Very usable site
• Great listing feature
• Great PPC feature if needed

Incentivized

• Simple UI
• Easily understand the stages of the transfer

Incentivized

• It's not so clear when product reviews are being sponsored
• You can offer more sorting options like by price or number of reviews
• Sometimes I wonder if reviews are sponsored by the organization. If that's the case perhaps make it more clear. People would like to know if the review is potentially biased.

Incentivized

• Mobile app has crashed several times in the past
• Support is not in North America

Incentivized

Its a simple and easy to use tool, you can get set-up and your product published very quickly - its also copies this information to its other review sites. If you have a SaaS product, it should be on your list to sort your Capterra listing out.

Incentivized

Good support! We haven't had any issues so far that have been terribly bad. Only recommendation is to have support in North America as well.

Incentivized

Very well. It is a lot more niche and bespoke to what we need and are looking for. Trustpilot is very broad and not focused on the digital industries so the results were vague and not constructive to us making decisions. Often Trustpilot reviews were weak in fulling assessing positives and negatives, and was only used to critique customer service of platforms.

The service with Exactly has been great, as well as the easy to understand UI. We haven't had many issues with Exactly on our team! The best thing about Exactly is that we can set up recurring payments in various currencies

Incentivized

• Capterra has saved me money by helping me choose products that don't allow you to try before you buy.
• I love the honest customer reviews from verified users.
• It's free!

Incentivized

• Save time on transferring and tracking payments
• Accepting various currencies from customers all over the world

Incentivized