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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Carbon Black EDR

    Score7.5 out of 10
    N/ACarbon Black EDR is an on-premise incident response and threat hunting solution designed for security operations center (SOC) teams with offline environments or on-premises requirements.N/A

    Symantec Endpoint Security

    Score8.7 out of 10
    N/ASymantec Endpoint Protection is the company's flagship antivirus / endpoint security product.

    $29.99

    per year 100-249 devices

    Pricing
    Carbon Black EDRSymantec Endpoint Security
    Editions & Modules
    No answers on this topic
    Endpoint Security, Initial Hybrid Subscription License With Support
    $29.99
    1 year 100-249 devices
    Symantec Endpoint Security Enterprise, Initial Hybrid Subscription License with Support
    $34.99
    1 year 1-99 devices
    Endpoint Security, Initial Hybrid Subscription License With Support
    $90.99
    3 years 100-249 devices
    Symantec Endpoint Security Enterprise, Initial Hybrid Subscription License with Support
    $99.99
    3 years 1-99 devices
    Symantec Endpoint Security Complete, Initial Hybrid Subscription License with Support
    $200
    3 years 1-99 devices
    Offerings
    Pricing Offerings
    Carbon Black EDRSymantec Endpoint Security
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Carbon Black EDRSymantec Endpoint Security
    Considered Both Products
    Broadcom
    No answer on this topic
    Broadcom
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    83%
    Would buy again
    20 Answers
    Delivers good value for the price
    No answers on this topic
    91%
    Delivers good value for the price
    20 Answers
    Happy with the feature set
    No answers on this topic
    92%
    Happy with the feature set
    22 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    90%
    Lived up to sales and marketing promises
    18 Answers
    Implementation went as expected
    No answers on this topic
    96%
    Implementation went as expected
    23 Answers
    Features
    Carbon Black EDRSymantec Endpoint Security
    Endpoint Security
    Comparison of Endpoint Security features of Carbon Black EDR and Symantec Endpoint Security
    Feature
    Carbon Black EDR
    8.0
    1 Ratings
    8% below category average
    Symantec Endpoint Security
    9.2
    37 Ratings
    8% above category average
    Anti-Exploit Technology8.01 Ratings9.031 Ratings
    Infection Remediation8.01 Ratings9.035 Ratings
    Endpoint Detection and Response (EDR)00 Ratings9.933 Ratings
    Centralized Management00 Ratings9.035 Ratings
    Hybrid Deployment Support00 Ratings9.026 Ratings
    Vulnerability Management00 Ratings9.831 Ratings
    Malware Detection00 Ratings9.035 Ratings
    Threat Intelligence
    Comparison of Threat Intelligence features of Carbon Black EDR and Symantec Endpoint Security
    Feature
    Carbon Black EDR
    7.4
    1 Ratings
    13% below category average
    Symantec Endpoint Security
    -
    Ratings
    Network Analytics8.01 Ratings00 Ratings
    Threat Recognition9.01 Ratings00 Ratings
    Vulnerability Classification8.01 Ratings00 Ratings
    Automated Alerts and Reporting7.01 Ratings00 Ratings
    Threat Analysis6.01 Ratings00 Ratings
    Threat Intelligence Reporting6.01 Ratings00 Ratings
    Automated Threat Identification8.01 Ratings00 Ratings
    Threat Hunting Tools
    Comparison of Threat Hunting Tools features of Carbon Black EDR and Symantec Endpoint Security
    Feature
    Carbon Black EDR
    7.5
    1 Ratings
    10% below category average
    Symantec Endpoint Security
    -
    Ratings
    Scanning for Vulnerabilities8.01 Ratings00 Ratings
    Behavioral Analytics7.01 Ratings00 Ratings
    Best Alternatives
    Carbon Black EDRSymantec Endpoint Security
    Small Businesses
    No answers on this topic
    SentinelOne Singularity
    Score9 out of 10
    Medium-sized Companies
    No answers on this topic
    BlackBerry Protect (CylancePROTECT)
    Score9.1 out of 10
    Enterprises
    No answers on this topic
    ESET PROTECT
    Score8.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Carbon Black EDRSymantec Endpoint Security
    Likelihood to Recommend
    7.0
    (3 ratings)
    9.0
    (64 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.1
    (4 ratings)
    Usability
    6.0
    (1 ratings)
    9.0
    (5 ratings)
    Availability
    -
    (0 ratings)
    9.0
    (2 ratings)
    Support Rating
    -
    (0 ratings)
    1.0
    (11 ratings)
    Implementation Rating
    -
    (0 ratings)
    6.4
    (1 ratings)
    User Testimonials
    Carbon Black EDRSymantec Endpoint Security
    Likelihood to Recommend
    Broadcom
    Carbon Black was an effective system for automatic remediation. It was difficult to utilize regularly, however, and did give a number of false positive in our usage. However, it was integral and exceedingly important and performed as it was designed to. The user interface was not terribly intuitive, and while abundant technical information was available regarding the threats we were experiencing and remediating, the surface-level pane contained more information than was pragmatic given a large number of safeguarded systems and too few specialists.
    Incentivized
    Read full review
    Broadcom
    Symantec Endpoint Security is a well-rounded product that provides a significant amount of functionality and covers many of our endpoint needs without needing to resort to multiple vendors that might clash in unpredictable ways when ultimately deployed to the endpoints in our estate. The default policies are adequate and tuning these requires some time as with all similar EDR products but the product is flexible enough to allow very granular whitelisting/blacklisting which is great. Low resource requirements are also fantastic and we've not had many complaints from developers who were getting slowed down when compiling complex code with other previous solutions.
    Incentivized
    Read full review
    Pros
    Broadcom
    • Helps in tracking network connections made by machine
    • Process Tree which show series of workflow which clear and easy to understand.
    • Enables to go live into the machine and investigate
    Incentivized
    Read full review
    Broadcom
    • The virus and spyware protection has worked well for us, catching several things and quarantining the items or cleaning them.
    • The virus definitions very rarely fail to update for the users, so I feel confident that my client machines are kept up to date.
    • I like the report I get daily telling me about threats found and action taken without having to login to the console to look it up myself.
    Incentivized
    Read full review
    Cons
    Broadcom
    • Needs more defensive abilities
    Incentivized
    Read full review
    Broadcom
    • The system should have a better ability to auto repair, if an item is malfunctioning it should auto reinstall.
    • The cloud platform and the server do not talk well to each other and it would be great to get the same data on both platforms, this may be due to version though.
    • It seems the whitelisting on the cloud platform could use some work.
    Incentivized
    Read full review
    Likelihood to Renew
    Broadcom
    No answers on this topic
    Broadcom
    Best of Breed. Symantec Endpoint Protection beats all other end point products I have used, tested and seen in presentation at this point in time.
    Incentivized
    Read full review
    Usability
    Broadcom
    The interface is crowded and overly technical, and took intensive learning efforts to understand and use granularly, effectively. We enjoyed using the product, but did not see a clear advantage in this area to competitors--most platforms work the same way and have a similar structure. Its threat detection capability was strong
    Incentivized
    Read full review
    Broadcom
    The rating reflects Symantec Endpoint Security's ability to balance enterprise grade security with user-friendly workflows or advanced configurations require extra effort. For most organizations, the streamlined management and robust automation justify the high score. Management GUI is old fashined and need to be improve. Older devices may experience slowdowns during full scans without careful configuration.
    Incentivized
    Read full review
    Reliability and Availability
    Broadcom
    No answers on this topic
    Broadcom
    We've used it for years and the software is easy to use. The dashboard is easy to read, and you can easily figure out where to go to troubleshoot or deploy software. Symantec is there for emergencies like backup restoration or file retrieval. It's pretty low maintenance. Symantec is there when your IT infrastructure needs it
    Incentivized
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    Support Rating
    Broadcom
    No answers on this topic
    Broadcom
    Support is completely awful! You can never get anyone to help if you can even find a number to call. The support web portal is a joke and their response time if you're even able to submit a ticket is ridiculously slow.
    Incentivized
    Read full review
    Implementation Rating
    Broadcom
    No answers on this topic
    Broadcom
    Use a third party deployment tool and not the deployment option within the SEP Manager itself.
    Incentivized
    Read full review
    Alternatives Considered
    Broadcom
    It has better UI.
    Incentivized
    Read full review
    Broadcom
    Symantec Endpoint Security offers very similar features to the above products, they all do the same thing in terms of protecting your endpoints against cybersecurity threats. Installation wise the products all install from a central management system and report back to this for central reporting. Ultimately we choose Symantec as the reseller was able to offer additional incentives which made their pricing very competitive.
    Incentivized
    Read full review
    Return on Investment
    Broadcom
    • Increased visibility across the enterprise for threats
    • Rapid ability to investigate and remediate threats
    Incentivized
    Read full review
    Broadcom
    • The ROI from deploying this has led to fewer security issues which reduces costs.
    • Keeping track of security issues and how the were remedied is easier.
    • Deskside support can work with end users easily if something is triggered and this allows us to not have to overstaff.
    Incentivized
    Read full review
    ScreenShots