Symantec SEP v12
October 14, 2015

Symantec SEP v12

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Software Version

12

Overall Satisfaction with SEP Software

Symantec Endpoint Protection is deployed across all end points in our organization. It addresses signature virus protection, some discovery and lockdown via policy of certain areas. It also offers integration with Active Directory and can be used an antivirus scan tool. Central management makes this product easy to use and manage.
  • Enforcement of policies when locking down a port
  • Enforcement of disabling .exes from running
  • Discovery of files and logging
  • Antivirus protection
  • Llocal firewall protection via Policy
  • Managed scan scheduling
  • APT
  • Malware detection
  • Malware remediation
  • Mobile addition for multiple platforms with central management
  • Helped to achieve an additional layer of protection
  • Alerting users of issues they may be creating with outside sources
Faster signatures and over all better performance and support.
It is well suited for the enterprise clients and overkill for the small office users.

Using SEP Software

12000 - Antivirus and Firewall for End point Protection
4 - Knowledge of what Symantec Endpoint Protection software can do and what the tool is commonly used for.
  • Anti Virus
  • Firewall Protection
  • Inventory discovery
  • Risk remediation
  • Policies to lockdown ports
  • Discovery of new software added
  • disabling programs and exe's
  • Additional lock down policies
  • Tracking
  • Deployment options
Best of Breed. Symantec Endpoint Protection beats all other end point products I have used, tested and seen in presentation at this point in time.

Evaluating SEP Software and Competitors

Yes - Symantec Anti Virus
  • Price
  • Product Features
  • Product Usability
  • Product Reputation
  • Prior Experience with the Product
  • Vendor Reputation
  • Existing Relationship with the Vendor
  • Positive Sales Experience with the Vendor
  • Analyst Reports
  • Third-party Reviews
Price was key and centralization of the costs and management.
I would have rolled it out in Active Directory with version 11 instead of recreating the wheel with 12.

SEP Software Implementation

Use a third party deployment tool and not the deployment option within the SEP Manager itself.
  • Vendor implemented
  • Implemented in-house
  • Professional services company
Yes - Discovery, development and deployment
Change management was minimal - none
  • Discovery of areas that were off network
  • DMZ creation
  • Policy creation
  • Deployment of all sectors

SEP Software Support

Intial contact can at times be a speed bump however I have many alternatives when the speed bump happens which helps to get things addressed.
ProsCons
Quick Resolution
Good followup
Problems get solved
Kept well informed
Immediate help available
Support cares about my success
Quick Initial Response
None
Yes - need that level for the amount of Endpoints we support and the nature of the product
Our SE was able to help us discover a specific file with in 20 mins from my email. This was our first discovery usage.

Using SEP Software

Best of breed
ProsCons
Like to use
Relatively simple
Easy to use
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • Antivirus scans
  • Remote schedule scans
  • Risk management
  • Logging
  • Deployment