Carbonite Availability vs. Datto ALTO

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Carbonite Availability
Score 10.0 out of 10
N/A
Carbonite acquired Double-Take, a data replication and disaster recovery option, in early 2017. The technology now powers Carbonite Availability, the now Carbonite supported high availability and data replication product.N/A
Datto ALTO
Score 8.6 out of 10
N/A
Datto ALTO is a a BCDR solution built for MSPs to prevent data loss and minimize downtime. Utilizing a cloud-first approach, MSPs can offer their clients hybrid backup and recovery with a cloud-based repository and disaster recovery in the cloud. It is administered from a multi-tenant cloud portal that allows MSPs to view, manage and recover client data from a single interface. ALTO cross-platform support enables MSPs to protect their client’s data anywhere it lives, from physical servers…N/A
Pricing
Carbonite AvailabilityDatto ALTO
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Carbonite AvailabilityDatto ALTO
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Carbonite AvailabilityDatto ALTO
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Carbonite AvailabilityDatto ALTO
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Score 9.7 out of 10
Medium-sized Companies
Cohesity
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Score 8.4 out of 10
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Score 9.7 out of 10
Enterprises
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Score 8.4 out of 10
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Score 9.4 out of 10
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User Ratings
Carbonite AvailabilityDatto ALTO
Likelihood to Recommend
10.0
(11 ratings)
8.9
(2 ratings)
Usability
9.0
(2 ratings)
-
(0 ratings)
Support Rating
7.3
(1 ratings)
-
(0 ratings)
User Testimonials
Carbonite AvailabilityDatto ALTO
Likelihood to Recommend
Carbonite, an OpenText company
I believe it would work well with continuous replication in a DR scenario with no time limits and having the ability to fail back is a bonus, but in a one off move the decision to restrict the time it can sync for has proven to be an issue for us.
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Kaseya
Datto Alto has been best suited for our customers who do not have an extremely large amount of data (Less than 2TB). We have had issues with customers that had limitations to how useful the cloud option was based on their internet speed (Rural)
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Pros
Carbonite, an OpenText company
  • A product is worthless in my opinion if you don't have a great support team to work with. I've had issues with replication jobs that were resolved quickly and easily by the support team.
  • DR - Doubletake is the only tool that I'm aware of that can handle DR replication of both physical and virtual environments. There sre others, but they use a snapshot technology, where doubletake has continuous replication of data.
  • Move - we have moved physical and virtual environments from around the world without ever having to leave the office. One of the companies we migrated started off with their equipment in Switzerland, and after the servers were in a fully protected state in the US, that failover to the new location took 45 min.
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Kaseya
  • Support.
  • Consistency of Backup.
  • Ability to test backups with scripts.
  • Reporting.
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Cons
Carbonite, an OpenText company
  • The initial set-up can be challenging in some regard.
  • Would like to see version updates that support all OS. Unfortunately we use several OS and are on an older version with 7 of our 8 servers.
  • Will be doing the upgrades to version 8 shortly and hope the software is compatible with all OS.
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Kaseya
  • local backup size limitations
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Usability
Carbonite, an OpenText company
Cabonite Availability is a very practical and useful tool that can help any business weather any type of IT disaster. The ease and quickness of restoring data helps us provide as seamless an experience as possible. Many times our customers will never know there was an outage. This brings confidence in our brand and improves our organization's standing and reputation.
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Kaseya
No answers on this topic
Support Rating
Carbonite, an OpenText company
Once through to support it is very good and they have assisted us through a number of issues. I don't always think that they provide a solution, more a workaround, but in a move situation where each copy is moving once, that isn't an issue. I'd be more concerned if we were using it to manage a DR scenario.
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Kaseya
No answers on this topic
Alternatives Considered
Carbonite, an OpenText company
It is better for critical apps than Veeam due to the lower RPO. Veeam is favoured by some customers due to it's attractive price point. Zerto is a very strong product and is innovating continuously. I don't see so much of this from DoubleTake.
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Kaseya
Datto has been the best so far for backing up servers. Support is quick to resolve issues, and the Code Red team during recovery is calming during the whole process. Recovery is easy to do and does not require reaching out to support for a hidden method to get the recovery to work
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Return on Investment
Carbonite, an OpenText company
  • From data recovery perspective for customers- Carbonite DoubleTake is a good solution.
  • The honest price for Carbonite DoubleTake and for the ROI -it's a good transaction for the customer.
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Kaseya
  • We are able to offer our customers a relatively inexpensive offsite data storage option that can also act as a stop-gap if they were to have major hardware failures
  • we have not had any negative impacts from Datto
  • The ease of installation/setup of Datto Alto has enabled us to mail out the device to a customer and have them plug it into their network to save us time delivering and setting up if the customer was a long distance from us.
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ScreenShots