Carbonite Information Archiving vs. Sonian (discontinued)

Well suited in scenarios where you have a large amount of incoming mails, worry of accidental deletion, and require retention of data from sources, especially with Microsoft Teams. You will have to get used to the complex search features to make full use of Zix capabilities though. If you have a basic usage of emails and your email client already provides these features, then Zix wouldn't be of much use for the expense it incurs.

Incentivized

We have had a couple of legal inquiries which required us to review emails for a user or users. Using the Barracuda Cloud Archiving Service, we have been able to perform searches quickly, narrowing or expanding the search criteria is easy, resulting in exactly what we were looking for. This has saved us with claims for collections, as well as a couple of legal HR matters. It is my trusted go to application.

• Search
• Storage need reduction
• Security

Incentivized

• Sonian search is rightly praised for ease of use, scale, performance and accuracy.
• Sonian archive can be deployed rapidly without the need for costly professional service engagements.
• Seamless process to import PST files into the archive.
• Sonian has a high focus on compliance and governance which is reflected with their fast and accurate search function.

Incentivized

• Search language is complex.
• Easy to miss items if not proficient in search functionality.

Incentivized

• Speed is slow sometimes
• The Outlook plugin does not always find all emails when searching

It performs as expected with no exceptions.

They do provide support when required, especially with integration problems within your mailboxes and Teams. Take time to respond sometimes, but overall good service.

Incentivized

We only need support when initially setting it up. We really have not had to call for user or help support on this product. It has always worked and is always easy to use.

Zix Information Archiving (ZixArchive) is fairly 1:1 with these solutions except for prior data not uploading. Indexing metadata for searches is on point and the fields function as you'd expect and clearly labeled. The only gotcha I typically hit in searching is I always hit enter after typing the email address in the search field, which presents me with a new line instead of moving to the next field--it's muscle memory and I understand the reasoning--it just doesn't fit my flow, as typically I only search for one email address per field.

Incentivized

Sonian is a pure SaaS solution and is easy to manage and use. It's cost effective and does exactly what it says on the tin

Incentivized

• Supports our document retention polices.
• Allows for recovery of data easily.

Incentivized

• We have been able to reduce a lot of store space by moving all PST files to the archiver.
• Users love how easy it is to find old emails that were deleted long ago.
• Some users now rely on this service