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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Carbonite by OpenText

    Score7.1 out of 10
    N/ACarbonite by OpenText (also replacing the former EVault products acquired from Seagate in 2016) is a cloud backup solution for small business. Designed to recover anything from a single file to an entire system with the click of a button, Carbonite users can protect virtually any type of file.N/A

    IBM Storage Protect

    Score8.8 out of 10
    N/AIBM Storage Protect (formerly IBM Spectrum Protect, or Tivoli Storage Manager) provides data resilience for physical file servers, virtual environments, and applications. Organizations can scale up to manage billions of objects per backup server.N/A
    Pricing
    Carbonite by OpenTextIBM Storage Protect
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Carbonite by OpenTextIBM Storage Protect
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Carbonite by OpenTextIBM Storage Protect
    Considered Both Products
    OpenText
    No answer on this topic
    IBM
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    5 Answers
    89%
    Would buy again
    8 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    5 Answers
    100%
    Delivers good value for the price
    8 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    5 Answers
    89%
    Happy with the feature set
    8 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    5 Answers
    100%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    5 Answers
    100%
    Implementation went as expected
    9 Answers
    Features
    Carbonite by OpenTextIBM Storage Protect
    Data Center Backup
    Comparison of Data Center Backup features of Carbonite by OpenText and IBM Storage Protect
    Feature
    Carbonite by OpenText
    8.7
    24 Ratings
    1% above category average
    IBM Storage Protect
    8.1
    6 Ratings
    4% below category average
    Universal recovery10.09 Ratings8.04 Ratings
    Instant recovery3.311 Ratings7.36 Ratings
    Recovery verification9.89 Ratings8.03 Ratings
    Business application protection9.015 Ratings8.74 Ratings
    Multiple backup destinations10.016 Ratings8.75 Ratings
    Incremental backup identification9.821 Ratings8.75 Ratings
    Backup to the cloud9.423 Ratings8.02 Ratings
    Deduplication and file compression9.013 Ratings8.75 Ratings
    Snapshots10.011 Ratings8.02 Ratings
    Flexible deployment8.812 Ratings7.32 Ratings
    Management dashboard8.812 Ratings7.75 Ratings
    Platform support8.813 Ratings8.56 Ratings
    Retention options6.014 Ratings7.06 Ratings
    Encryption9.914 Ratings9.05 Ratings
    Enterprise Backup
    Comparison of Enterprise Backup features of Carbonite by OpenText and IBM Storage Protect
    Feature
    Carbonite by OpenText
    8.4
    3 Ratings
    1% below category average
    IBM Storage Protect
    -
    Ratings
    Continuous data protection8.33 Ratings00 Ratings
    Replication8.32 Ratings00 Ratings
    Operational reporting and analytics6.93 Ratings00 Ratings
    Malware protection9.01 Ratings00 Ratings
    Multi-location capabilities8.22 Ratings00 Ratings
    Ransomware Recovery10.02 Ratings00 Ratings
    Best Alternatives
    Carbonite by OpenTextIBM Storage Protect
    Small Businesses
    Acronis Cyber Protect
    Score8.7 out of 10
    BDRShield
    Score6.5 out of 10
    Medium-sized Companies
    MSP360 Backup
    Score7 out of 10
    Bacula Enterprise
    Score8.6 out of 10
    Enterprises
    Druva Security Cloud
    Score9.4 out of 10
    Bacula Enterprise
    Score8.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Carbonite by OpenTextIBM Storage Protect
    Likelihood to Recommend
    8.9
    (49 ratings)
    8.0
    (11 ratings)
    Likelihood to Renew
    5.0
    (8 ratings)
    1.0
    (1 ratings)
    Usability
    8.7
    (3 ratings)
    7.7
    (5 ratings)
    Support Rating
    8.2
    (3 ratings)
    7.2
    (5 ratings)
    Implementation Rating
    6.4
    (1 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    10.0
    (1 ratings)
    Professional Services
    -
    (0 ratings)
    9.0
    (1 ratings)
    User Testimonials
    Carbonite by OpenTextIBM Storage Protect
    Likelihood to Recommend
    OpenText
    More than enough for small companies with several on-prem servers. In 2021, it wouldn't be wise to pit all important data to a single backup service. Carbonite Server is solid, but it's not 100% reliable so I'd definitely recommend having multiple backup services either on the cloud in conjunction with other backup services so the user has multiple safety nets in case of disaster and failed granular restorations.
    Incentivized
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    IBM
    IBM Storage Protect is well-suited for large heterogenous environments, with skilled IT staff on-hand. You need a person (or group of people) to monitor day-to-day operations, tweak schedules where needed and be mindful of things that might go wrong. It is also well-suited if you have other IBM products that integrate well with Storage Protect, like Storage Protect Plus or IBM Defender. It is less suited for small companies, with only one person responsible for IT. Employing Storage Protect would be overkill and use too much time of the administrator.
    Incentivized
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    Pros
    OpenText
    • Simple administrative web interface - It's easy to provision users, look at data usage stats, disable users, and update policies to control what folders users are allowed to backup, and what options they can access
    • Easy client installation - Installing and updating clients was very simple. The client would notify the user when a new update was approved by the site admins, and they typically went very smoothly.
    • Good performance - Backups went fairly fast, and were generally invisible to the user, other than the icon updating on files to indicate whether the current version of a file was backed up or not.
    Incentivized
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    IBM
    • Tight integration with Db2. As an IBM product, it works seamlessly with Db2. You can query what is stored in TSM via Db2 itself. You can also use DB scripts to maintain the items being stored there.
    • Like most of its competitors, Tivoli handles deduplication well.
    • Provides a GUI for browsing and maintaining items stored there. I rarely use this feature, due to the next item I will post:
    • Command-line interface directly from my Db2 database servers.
    • Both client and server-side deduplication, compression and encryption are available.
    • If the requirements are zLinux and DB2 support then it's the most solid solution.
    • Can be complex to implement, but once up and running, it is rock-solid and immensely scalable.
    • Scalability is huge. Can be added onto easily.
    Incentivized
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    Cons
    OpenText
    • While overall file restoration is easy to do, obtaining earlier versions is not as user friendly as it could be. You need to enter a date and click search to bring up the latest versions as of the date entered. That’s fine, but what is missing is the ability to see all versions of an individual file. If I am looking for a past file version I want to be able to view the file history as a subset of that file (in other words I should be able to click a + sign and expand to see past versions of the file). Otherwise I am just guessing which dates the file was changed in the past. Sometimes that’s OK, but Mozy needs to build in this enhanced, but necessary feature.
    • A couple of years ago, for non enterprise users, Mozy made radical storage and pricing changes forcing myself and many users off their system, as the price for the same storage was going up significantly. So be careful when using Mozy as past experience has shown they are willing to make major changes regardless of the negative impact on their users.
    Incentivized
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    IBM
    • Deployment and configuration is not easy for an unexperienced IBM Spectrum Protect administrator
    • Operations center uses a lot of data and needs a lot of storage for larger environments
    • Have not seen a redbook about it in the past 10 years
    Read full review
    Likelihood to Renew
    OpenText
    Carbonite Server Backup does not integrate or support any reporting; it is not good at it. We required monthly and quarterly reports for audit. If we fail in that we get fined or we have to pay a certain amount of money to customer. It does not support cloud instances and we are using N2WS for the cloud instances. This is an additional burden for customers.
    Incentivized
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    IBM
    Not required, company closed. TSM is not used in my current role at my current job.
    Incentivized
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    Usability
    OpenText
    Out of all the vendor we deal with they are one of the best when it comes to customers service. Reliable,you can reach them by telephone easily, Great overall can not say anything to the contrary. Usibility is excellent. I recommend them highly whether you need a simple backup ofr more complex for servers etc.
    Incentivized
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    IBM
    In the present, a backup solution is a must-have, but then companies start using a solution for virtual machines, another solution for bare-metal servers, and another solution for their ERP. By using Spectrum Protect you can have all of that in a single pane of glass. This way you can have a simple recovery plan for all your information assets.
    Incentivized
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    Support Rating
    OpenText
    I usually find what I need to know by looking in the Carbonite knowledge base online. We haven't had any major problems, usually we just need clarification on a point or more details about a feature so we look it up. We haven't had to call in for help in quite awhile.
    Incentivized
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    IBM
    The few times we've called for support we eventually got an answer, but it's IBM and a very big company and getting to a support agent is hard.
    Incentivized
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    Implementation Rating
    OpenText
    We had appliance and we just needed to setup the Director Console which was straight forward and easy.
    Incentivized
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    IBM
    No answers on this topic
    Alternatives Considered
    OpenText
    Netbak is a great product but we also had a secondary issue of having to backup several PC's on site and at remote locations. Carbonite helped with both and gave us one central admin console to be able to check the progress of all our backups, where netbak would have required us to setup a tunnel or use the internet to move data back to our main office.
    Incentivized
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    IBM
    IBM Spectrum Protect is related to the other IBM Spectrum products listed because it is part of the suite and is also the main backup product for backup and restoration of information. With Veeam it is related as they present competence in different lines of technology, often the integration of both tools can be the best solution for clients looking for a successful backup strategy.
    Incentivized
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    Contract Terms and Pricing Model
    OpenText
    No answers on this topic
    IBM
    Not at the moment, but it can leverage the billing outcomes as per the scales.
    Incentivized
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    Return on Investment
    OpenText
    • We have a safety net that we didn't have before.
    • Key players are now backed up through an automated system that was easy to silently install.
    • The resources used impacted our exchange server negatively and slowed email until it was disabled.
    Incentivized
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    IBM
    • Tivoli does well running file-level backups, but Exchange is clunky and restores are really hard. With no SharePoint agent, if you use SharePoint you will need another product like AvePoint DocAve. The web-based GUI console is MUCH improved over earlier versions, but you will still need to be a command-line guru to make Tivoli do everything, and local (node) config files still rule. This product was originally ported from Unix and retains may of its 'nix roots.
    Incentivized
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    ScreenShots