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Carbonite by OpenText vs. Microsoft Defender for Endpoint

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Carbonite by OpenText

    Score7.1 out of 10
    N/ACarbonite by OpenText (also replacing the former EVault products acquired from Seagate in 2016) is a cloud backup solution for small business. Designed to recover anything from a single file to an entire system with the click of a button, Carbonite users can protect virtually any type of file.N/A

    Microsoft Defender for Endpoint

    Score8.8 out of 10
    N/AMicrosoft Defender for Endpoint (formerly Microsoft Defender ATP) is a holistic, cloud delivered endpoint security solution that includes risk-based vulnerability management and assessment, attack surface reduction, behavioral based and cloud-powered next generation protection, endpoint detection and response (EDR), automatic investigation and remediation, managed hunting services, rich APIs, and unified security management.

    $2.50

    per user/per month

    Pricing
    Carbonite by OpenTextMicrosoft Defender for Endpoint
    Editions & Modules
    No answers on this topic
    Academic
    $2.50
    per user/per month
    Standalone
    $5.20
    per user/per month
    Offerings
    Pricing Offerings
    Carbonite by OpenTextMicrosoft Defender for Endpoint
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Carbonite by OpenTextMicrosoft Defender for Endpoint
    Considered Both Products
    OpenText
    No answer on this topic
    Microsoft
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    5 Answers
    96%
    Would buy again
    157 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    5 Answers
    99%
    Delivers good value for the price
    146 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    5 Answers
    95%
    Happy with the feature set
    155 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    5 Answers
    97%
    Lived up to sales and marketing promises
    130 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    5 Answers
    95%
    Implementation went as expected
    140 Answers
    Features
    Carbonite by OpenTextMicrosoft Defender for Endpoint
    Data Center Backup
    Comparison of Data Center Backup features of Carbonite by OpenText and Microsoft Defender for Endpoint
    Feature
    Carbonite by OpenText
    8.7
    24 Ratings
    2% above category average
    Microsoft Defender for Endpoint
    -
    Ratings
    Universal recovery10.09 Ratings00 Ratings
    Instant recovery3.311 Ratings00 Ratings
    Recovery verification9.89 Ratings00 Ratings
    Business application protection9.015 Ratings00 Ratings
    Multiple backup destinations10.016 Ratings00 Ratings
    Incremental backup identification9.821 Ratings00 Ratings
    Backup to the cloud9.423 Ratings00 Ratings
    Deduplication and file compression9.013 Ratings00 Ratings
    Snapshots10.011 Ratings00 Ratings
    Flexible deployment8.812 Ratings00 Ratings
    Management dashboard8.812 Ratings00 Ratings
    Platform support8.813 Ratings00 Ratings
    Retention options6.014 Ratings00 Ratings
    Encryption9.914 Ratings00 Ratings
    Enterprise Backup
    Comparison of Enterprise Backup features of Carbonite by OpenText and Microsoft Defender for Endpoint
    Feature
    Carbonite by OpenText
    8.4
    3 Ratings
    1% below category average
    Microsoft Defender for Endpoint
    -
    Ratings
    Continuous data protection8.33 Ratings00 Ratings
    Replication8.32 Ratings00 Ratings
    Operational reporting and analytics6.93 Ratings00 Ratings
    Malware protection9.01 Ratings00 Ratings
    Multi-location capabilities8.22 Ratings00 Ratings
    Ransomware Recovery10.02 Ratings00 Ratings
    Endpoint Security
    Comparison of Endpoint Security features of Carbonite by OpenText and Microsoft Defender for Endpoint
    Feature
    Carbonite by OpenText
    -
    Ratings
    Microsoft Defender for Endpoint
    8.7
    79 Ratings
    2% above category average
    Anti-Exploit Technology00 Ratings9.075 Ratings
    Endpoint Detection and Response (EDR)00 Ratings9.179 Ratings
    Centralized Management00 Ratings8.679 Ratings
    Hybrid Deployment Support00 Ratings7.110 Ratings
    Infection Remediation00 Ratings9.077 Ratings
    Vulnerability Management00 Ratings8.774 Ratings
    Malware Detection00 Ratings9.278 Ratings
    Best Alternatives
    Carbonite by OpenTextMicrosoft Defender for Endpoint
    Small Businesses
    Acronis Cyber Protect
    Score8.7 out of 10
    SentinelOne Singularity
    Score9 out of 10
    Medium-sized Companies
    MSP360 Backup
    Score7 out of 10
    BlackBerry Protect (CylancePROTECT)
    Score9.1 out of 10
    Enterprises
    Druva Security Cloud
    Score9.4 out of 10
    ESET PROTECT
    Score8.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Carbonite by OpenTextMicrosoft Defender for Endpoint
    Likelihood to Recommend
    8.9
    (49 ratings)
    8.9
    (169 ratings)
    Likelihood to Renew
    5.0
    (8 ratings)
    8.4
    (10 ratings)
    Usability
    8.7
    (3 ratings)
    8.6
    (40 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (1 ratings)
    Performance
    -
    (0 ratings)
    9.1
    (1 ratings)
    Support Rating
    8.2
    (3 ratings)
    9.0
    (7 ratings)
    Implementation Rating
    6.4
    (1 ratings)
    7.3
    (1 ratings)
    Configurability
    -
    (0 ratings)
    8.2
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    9.1
    (1 ratings)
    User Testimonials
    Carbonite by OpenTextMicrosoft Defender for Endpoint
    Likelihood to Recommend
    OpenText
    More than enough for small companies with several on-prem servers. In 2021, it wouldn't be wise to pit all important data to a single backup service. Carbonite Server is solid, but it's not 100% reliable so I'd definitely recommend having multiple backup services either on the cloud in conjunction with other backup services so the user has multiple safety nets in case of disaster and failed granular restorations.
    Incentivized
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    Microsoft
    If you have multiple endpoints in your environment, if you're looking to understand what your environment looks like, if you're trying to identify the health of your environment, or identify any risks or vulnerabilities in your environment pertaining to your endpoints and devices.
    Incentivized
    Read full review
    Pros
    OpenText
    • Simple administrative web interface - It's easy to provision users, look at data usage stats, disable users, and update policies to control what folders users are allowed to backup, and what options they can access
    • Easy client installation - Installing and updating clients was very simple. The client would notify the user when a new update was approved by the site admins, and they typically went very smoothly.
    • Good performance - Backups went fairly fast, and were generally invisible to the user, other than the icon updating on files to indicate whether the current version of a file was backed up or not.
    Incentivized
    Read full review
    Microsoft
    • The big thing for us is on endpoint, it kind of integrates with everything else that we already have because we use Microsoft completely. And so that helps us with being able to integrate, and send things over to Azure Sentinel as we need to as well.
    Incentivized
    Read full review
    Cons
    OpenText
    • While overall file restoration is easy to do, obtaining earlier versions is not as user friendly as it could be. You need to enter a date and click search to bring up the latest versions as of the date entered. That’s fine, but what is missing is the ability to see all versions of an individual file. If I am looking for a past file version I want to be able to view the file history as a subset of that file (in other words I should be able to click a + sign and expand to see past versions of the file). Otherwise I am just guessing which dates the file was changed in the past. Sometimes that’s OK, but Mozy needs to build in this enhanced, but necessary feature.
    • A couple of years ago, for non enterprise users, Mozy made radical storage and pricing changes forcing myself and many users off their system, as the price for the same storage was going up significantly. So be careful when using Mozy as past experience has shown they are willing to make major changes regardless of the negative impact on their users.
    Incentivized
    Read full review
    Microsoft
    • I'd say building out summaries and log reviews for analysts reviewing incidents. So, pivoting from the alerts themselves to actually getting the detail underneath. Trying to understand what caused an alert, where they went from there, et cetera, et cetera. And then trying to get into deeper log review to take that investigation further can be a pain point.
    Incentivized
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    Likelihood to Renew
    OpenText
    Carbonite Server Backup does not integrate or support any reporting; it is not good at it. We required monthly and quarterly reports for audit. If we fail in that we get fined or we have to pay a certain amount of money to customer. It does not support cloud instances and we are using N2WS for the cloud instances. This is an additional burden for customers.
    Incentivized
    Read full review
    Microsoft
    Cost add-ons for Security features is nickel and diming the process to keep pace with cybercrime. Limited Education budgets require us to be more pro-active in finding cost-effective measures to protect our devices, staff and students. Defender is a strong, well-featured product that is pricing itself out of the education market
    Incentivized
    Read full review
    Usability
    OpenText
    Out of all the vendor we deal with they are one of the best when it comes to customers service. Reliable,you can reach them by telephone easily, Great overall can not say anything to the contrary. Usibility is excellent. I recommend them highly whether you need a simple backup ofr more complex for servers etc.
    Incentivized
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    Microsoft
    Because it's hard to find things sometimes. I can find things now because I know where they are. But you have to work with it a little while to figure out how. I'd basically say it was a security tool designed by developers. So you have to get that mindset to find things. So a new hire, a new person in the SOC would have a difficult time. I know that's sitting in here, or that screen is in here somewhere. So it's gotten better.
    Incentivized
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    Reliability and Availability
    OpenText
    No answers on this topic
    Microsoft
    Microsoft Defender for Endpoint chugs along just fine no matter what we throw at it and what systems it's running on. It doesn't take up a lot of resources either, so that's welcomed.
    Incentivized
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    Performance
    OpenText
    No answers on this topic
    Microsoft
    Microsoft Defender for Endpoint is easy on memory and resources on clients.
    Incentivized
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    Support Rating
    OpenText
    I usually find what I need to know by looking in the Carbonite knowledge base online. We haven't had any major problems, usually we just need clarification on a point or more details about a feature so we look it up. We haven't had to call in for help in quite awhile.
    Incentivized
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    Microsoft
    The first time I tried to onboard my macOS endpoints to MDE I struggled for quite a bit. I had to reach out to Microsoft's MDE support team. The tech was very helpful in walking me through the steps during a screen share session
    Incentivized
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    Implementation Rating
    OpenText
    We had appliance and we just needed to setup the Director Console which was straight forward and easy.
    Incentivized
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    Microsoft
    Deployment was handled by our team here and everything went pretty smoothly. We did have a few hiccups in our test group, but that only took a bit to get ironed out.
    Incentivized
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    Alternatives Considered
    OpenText
    Netbak is a great product but we also had a secondary issue of having to backup several PC's on site and at remote locations. Carbonite helped with both and gave us one central admin console to be able to check the progress of all our backups, where netbak would have required us to setup a tunnel or use the internet to move data back to our main office.
    Incentivized
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    Microsoft
    Particularly, we're evaluating Symantec Endpoint Protection, the commercial version. We've looked at eSet, a couple of the others, and it's much too heavy or difficult to manage, things like that. Ease of use, ease of integration. It's already there. It's super easy to update it with the regular OS updates and everything. So we can manage it whether we're using SCCM or Intune or Dato, it's very easy to deploy updates and manage things.
    Incentivized
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    Scalability
    OpenText
    No answers on this topic
    Microsoft
    Microsoft Defender for Endpoint is easily scaled from small orgs to giant enterprises.
    Incentivized
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    Return on Investment
    OpenText
    • We have a safety net that we didn't have before.
    • Key players are now backed up through an automated system that was easy to silently install.
    • The resources used impacted our exchange server negatively and slowed email until it was disabled.
    Incentivized
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    Microsoft
    • I think the positive impact overall is that we do a lot of sitting in front of assessors- federal assessors, government assessors. And it really comes down to when the assessor has to think about another product that you're bringing in that's not Microsoft, it creates a lot of confusion, more paperwork, more explanation. But the positive impact is that they know it, everybody kind of knows Microsoft. And so when you tell them you have this endpoint for Microsoft Defender for Endpoint, they're like, okay. The questions go away, and it makes the overhead a lot less during an assessment.
    Incentivized
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    ScreenShots

    Microsoft Defender for Endpoint Screenshots

    Screenshot of blocked activitiesScreenshot of Detects & respondsScreenshot of discovers vulnerabilityScreenshot of Eliminates blind spotsScreenshot of Risk management