TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Carbonite by OpenText

    Score7.1 out of 10
    N/ACarbonite by OpenText (also replacing the former EVault products acquired from Seagate in 2016) is a cloud backup solution for small business. Designed to recover anything from a single file to an entire system with the click of a button, Carbonite users can protect virtually any type of file.N/A

    SingleStore

    Score8.2 out of 10
    N/ASingleStore aims to enable organizations to scale from one to one million customers, handling SQL, JSON, full text and vector workloads in one unified platform.

    $0.69

    per hour

    Pricing
    Carbonite by OpenTextSingleStore
    Editions & Modules
    No answers on this topic
    OnDemand
    $0.69
    per hour
    Offerings
    Pricing Offerings
    Carbonite by OpenTextSingleStore
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Community Pulse
    Carbonite by OpenTextSingleStore
    Considered Both Products
    OpenText
    No answer on this topic
    SingleStore
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    5 Answers
    97%
    Would buy again
    73 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    5 Answers
    96%
    Delivers good value for the price
    65 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    5 Answers
    97%
    Happy with the feature set
    73 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    5 Answers
    96%
    Lived up to sales and marketing promises
    55 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    5 Answers
    95%
    Implementation went as expected
    63 Answers
    Features
    Carbonite by OpenTextSingleStore
    Data Center Backup
    Comparison of Data Center Backup features of Carbonite by OpenText and SingleStore
    Feature
    Carbonite by OpenText
    8.7
    24 Ratings
    1% above category average
    SingleStore
    -
    Ratings
    Universal recovery10.09 Ratings00 Ratings
    Instant recovery3.311 Ratings00 Ratings
    Recovery verification9.89 Ratings00 Ratings
    Business application protection9.015 Ratings00 Ratings
    Multiple backup destinations10.016 Ratings00 Ratings
    Incremental backup identification9.821 Ratings00 Ratings
    Backup to the cloud9.423 Ratings00 Ratings
    Deduplication and file compression9.013 Ratings00 Ratings
    Snapshots10.011 Ratings00 Ratings
    Flexible deployment8.812 Ratings00 Ratings
    Management dashboard8.812 Ratings00 Ratings
    Platform support8.813 Ratings00 Ratings
    Retention options6.014 Ratings00 Ratings
    Encryption9.914 Ratings00 Ratings
    Enterprise Backup
    Comparison of Enterprise Backup features of Carbonite by OpenText and SingleStore
    Feature
    Carbonite by OpenText
    8.4
    3 Ratings
    1% below category average
    SingleStore
    -
    Ratings
    Continuous data protection8.33 Ratings00 Ratings
    Replication8.32 Ratings00 Ratings
    Operational reporting and analytics6.93 Ratings00 Ratings
    Malware protection9.01 Ratings00 Ratings
    Multi-location capabilities8.22 Ratings00 Ratings
    Ransomware Recovery10.02 Ratings00 Ratings
    Relational Databases
    Comparison of Relational Databases features of Carbonite by OpenText and SingleStore
    Feature
    Carbonite by OpenText
    -
    Ratings
    SingleStore
    6.9
    3 Ratings
    16% below category average
    ACID compliance00 Ratings5.93 Ratings
    Database monitoring00 Ratings7.43 Ratings
    Database locking00 Ratings6.63 Ratings
    Encryption00 Ratings7.43 Ratings
    Disaster recovery00 Ratings5.93 Ratings
    Flexible deployment00 Ratings7.73 Ratings
    Multiple datatypes00 Ratings7.43 Ratings
    Best Alternatives
    Carbonite by OpenTextSingleStore
    Small Businesses
    Acronis Cyber Protect
    Score8.7 out of 10
    Amazon RDS
    Score8.1 out of 10
    Medium-sized Companies
    MSP360 Backup
    Score7 out of 10
    SAP HANA Cloud
    Score8.9 out of 10
    Enterprises
    Druva Security Cloud
    Score9.4 out of 10
    SAP IQ
    Score5.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Carbonite by OpenTextSingleStore
    Likelihood to Recommend
    8.9
    (49 ratings)
    7.2
    (76 ratings)
    Likelihood to Renew
    5.0
    (8 ratings)
    8.2
    (6 ratings)
    Usability
    8.7
    (3 ratings)
    7.8
    (12 ratings)
    Availability
    -
    (0 ratings)
    8.4
    (3 ratings)
    Performance
    -
    (0 ratings)
    7.3
    (50 ratings)
    Support Rating
    8.2
    (3 ratings)
    8.2
    (10 ratings)
    Online Training
    -
    (0 ratings)
    8.0
    (2 ratings)
    Implementation Rating
    6.4
    (1 ratings)
    8.0
    (3 ratings)
    Configurability
    -
    (0 ratings)
    8.2
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    8.2
    (2 ratings)
    Product Scalability
    -
    (0 ratings)
    8.2
    (3 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.2
    (3 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    8.2
    (3 ratings)
    User Testimonials
    Carbonite by OpenTextSingleStore
    Likelihood to Recommend
    OpenText
    More than enough for small companies with several on-prem servers. In 2021, it wouldn't be wise to pit all important data to a single backup service. Carbonite Server is solid, but it's not 100% reliable so I'd definitely recommend having multiple backup services either on the cloud in conjunction with other backup services so the user has multiple safety nets in case of disaster and failed granular restorations.
    Incentivized
    Read full review
    SingleStore
    Good for Applications needing instant insights on large, streaming datasets. Applications processing continuous data streams with low latency. When a multi-cloud, high-availability database is required When NOT to Use Small-scale applications with limited budgets Projects that do not require real-time analytics or distributed scaling Teams without experience in distributed databases and HTAP architectures.
    Incentivized
    Read full review
    Pros
    OpenText
    • Simple administrative web interface - It's easy to provision users, look at data usage stats, disable users, and update policies to control what folders users are allowed to backup, and what options they can access
    • Easy client installation - Installing and updating clients was very simple. The client would notify the user when a new update was approved by the site admins, and they typically went very smoothly.
    • Good performance - Backups went fairly fast, and were generally invisible to the user, other than the icon updating on files to indicate whether the current version of a file was backed up or not.
    Incentivized
    Read full review
    SingleStore
    • Technical support is stellar -- far above and beyond anything I've experienced with any other company.
    • When we compared SingleStore to other databases two years ago, we found SingleStore performance to be far superior.
    • Pipeline data ingestion is exceptionally fast.
    • The ability to combine transactional and analytical workloads without compromising performance is very impressive.
    Incentivized
    Read full review
    Cons
    OpenText
    • While overall file restoration is easy to do, obtaining earlier versions is not as user friendly as it could be. You need to enter a date and click search to bring up the latest versions as of the date entered. That’s fine, but what is missing is the ability to see all versions of an individual file. If I am looking for a past file version I want to be able to view the file history as a subset of that file (in other words I should be able to click a + sign and expand to see past versions of the file). Otherwise I am just guessing which dates the file was changed in the past. Sometimes that’s OK, but Mozy needs to build in this enhanced, but necessary feature.
    • A couple of years ago, for non enterprise users, Mozy made radical storage and pricing changes forcing myself and many users off their system, as the price for the same storage was going up significantly. So be careful when using Mozy as past experience has shown they are willing to make major changes regardless of the negative impact on their users.
    Incentivized
    Read full review
    SingleStore
    • It does not release a patch to have back porting; it just releases a new version and stops support; it's difficult to keep up to that pace.
    • Support engineers lack expertise, but they seem to be improving organically.
    • Lacks enterprise CDC capability: Change data capture (CDC) is a process that tracks and records changes made to data in a database and then delivers those changes to other systems in real time.
    • For enterprise-level backup & restore capability, we had to implement our model via Velero snapshot backup.
    Incentivized
    Read full review
    Likelihood to Renew
    OpenText
    Carbonite Server Backup does not integrate or support any reporting; it is not good at it. We required monthly and quarterly reports for audit. If we fail in that we get fined or we have to pay a certain amount of money to customer. It does not support cloud instances and we are using N2WS for the cloud instances. This is an additional burden for customers.
    Incentivized
    Read full review
    SingleStore
    We haven't seen a faster relation database. Period. Which is why we are super happy customers and will for sure renew our license.
    Incentivized
    Read full review
    Usability
    OpenText
    Out of all the vendor we deal with they are one of the best when it comes to customers service. Reliable,you can reach them by telephone easily, Great overall can not say anything to the contrary. Usibility is excellent. I recommend them highly whether you need a simple backup ofr more complex for servers etc.
    Incentivized
    Read full review
    SingleStore
    [Until it is] supported on AWS ECS containers, I will reserve a higher rating for SingleStore. Right now it works well on EC2 and serves our current purpose, [but] would look forward to seeing SingleStore respond to our urge of feature in a shorter time period with high quality and security.
    Incentivized
    Read full review
    Reliability and Availability
    OpenText
    No answers on this topic
    SingleStore
    Solutions are based around a business needs and even when implementing such solution, real time insights are also followed through showing the updates the business are implementing while informing the end users as what is new with technology.
    Incentivized
    Read full review
    Performance
    OpenText
    No answers on this topic
    SingleStore
    SingleStore excels in real-time analytics and low-latency transactions, making it ideal for operational analytics and mixed workloads. Snowflake shines in batch analytics and data warehousing with strong scalability for large datasets. SingleStore offers faster data ingestion and query execution for real-time use cases, while Snowflake is better for complex analytical queries on historical data.
    Incentivized
    Read full review
    Support Rating
    OpenText
    I usually find what I need to know by looking in the Carbonite knowledge base online. We haven't had any major problems, usually we just need clarification on a point or more details about a feature so we look it up. We haven't had to call in for help in quite awhile.
    Incentivized
    Read full review
    SingleStore
    The support deep dives into our most complexed queries and bizarre issues that sometimes only we get comparing to other clients. Our special workload (thousands of Kafka pipelines + high concurrency of queries). The response match to the priority of the request, P1 gets immediate return call. Missing features are treated, they become a client request and being added to the roadmap after internal consideration on all client needs and priority. Bugs are patched quite fast, depends on the impact and feasible temporary workarounds. There is no issue that we haven't got a proper answer, resolution or reasoning
    Incentivized
    Read full review
    Online Training
    OpenText
    No answers on this topic
    SingleStore
    Would prefer in person training but for online training, it's almost as good as in person
    Incentivized
    Read full review
    Implementation Rating
    OpenText
    We had appliance and we just needed to setup the Director Console which was straight forward and easy.
    Incentivized
    Read full review
    SingleStore
    We allowed 2-3 months for a thorough evaluation. We saw pretty quickly that we were likely to pick SingleStore, so we ported some of our stored procedures to SingleStore in order to take a deeper look. Two SingleStore people worked closely with us to ensure that we did not have any blocking problems. It all went remarkably smoothly.
    Incentivized
    Read full review
    Alternatives Considered
    OpenText
    Netbak is a great product but we also had a secondary issue of having to backup several PC's on site and at remote locations. Carbonite helped with both and gave us one central admin console to be able to check the progress of all our backups, where netbak would have required us to setup a tunnel or use the internet to move data back to our main office.
    Incentivized
    Read full review
    SingleStore
    Greenplum is good in handling very large amount of data. Concurrency in Greenplum was a major problem. Features available in SingleStore like Pipelines and in memory features are not available in Greenplum. Gemfire was not scaling well like SingleStore. Support of both Greenplum and Gemfire was not good. Product team did not help us much like the ones in SingleStore who helped us getting started on our first cluster very fast.
    Incentivized
    Read full review
    Scalability
    OpenText
    No answers on this topic
    SingleStore
    Very reliable. Coming from mariadb, singlestore has made our application more reliable and faster!
    Incentivized
    Read full review
    Return on Investment
    OpenText
    • We have a safety net that we didn't have before.
    • Key players are now backed up through an automated system that was easy to silently install.
    • The resources used impacted our exchange server negatively and slowed email until it was disabled.
    Incentivized
    Read full review
    SingleStore
    • As the overall performance and functionality were expanded, we are able to deliver our data much faster than before, which increases the demand for data.
    • Metadata is available in the platform by default, like metadata on the pipelines. Also, the information schema has lots of metadata, making it easy to load our assets to the data catalog.
    Read full review
    ScreenShots