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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    CardConnect

    Score9 out of 10
    N/ACardConnect is a point-of-sale software solution with features such as payment security and enterprise integration. It was acquired by First Data in July 2017, and is now owned and supported by Fiserv since the Fiserv/First Data merger (July 2019).N/A

    PAR POS

    Score9.9 out of 10
    N/APAR POS is a cloud-based point-of-sale solution (POS), that also offers solutions for omnichannel ordering and fulfilment, enterprise-grade hardware, and contactless payments. PAR provides their partnership for Quick Service, Fast Casual, and Table Service brands.N/A
    Pricing
    CardConnectPAR POS
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    CardConnectPAR POS
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    CardConnectPAR POS
    Small Businesses
    Square POS
    Score9 out of 10
    Lightspeed Restaurant
    Score9.9 out of 10
    Medium-sized Companies
    No answers on this topic
    Toast Point of Sale
    Score8 out of 10
    Enterprises
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    CardConnectPAR POS
    Likelihood to Recommend
    1.7
    (4 ratings)
    7.0
    (1 ratings)
    Support Rating
    1.3
    (2 ratings)
    8.0
    (1 ratings)
    User Testimonials
    CardConnectPAR POS
    Likelihood to Recommend
    Fiserv
    CardConnect is a good option for payment capture, but getting less experienced stores up and running takes significant effort compared to other processors we use. This seems to be due to poor communication since there isn't a dedicated rep familiar with the use case like we have with other processors.
    Incentivized
    Read full review
    PAR Technology Corporation (ParTech)
    Brink just needs to continue to develop its technology for the every-changing industry.
    Incentivized
    Read full review
    Pros
    Fiserv
    • Monitoring payments.
    • For payment, there is an online user interface.
    • Creating pre-made personalized billing bundles.
    Incentivized
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    PAR Technology Corporation (ParTech)
    • Brink has a simple interface for the team to use in their day to day.
    • Brink is mostly simple to reconfigure to our needs in the field.
    Incentivized
    Read full review
    Cons
    Fiserv
    • customer service
    • stealing money
    • unclear contract/forever changing contract terms
    Read full review
    PAR Technology Corporation (ParTech)
    • Brink could update its hardware to the sign of the times with guest interactive POS.
    • Appears clunky at times with its processes and steps.
    • Brink needs to be able to edit it reporting features to get the desired result for time clock compliance especially in CA with Meal Break Laws.
    • Brink needs to integrate its time clock process in CA, for a team member to accept or decline time clock edits and to waive a mandatory break.
    • Brink needs better integration with KDS systems to do exactly what we need it to do as our business model develops into the future.
    Incentivized
    Read full review
    Support Rating
    Fiserv
    CardConnect does not solve problems or have managers or supervisors that exist do so. Voicemail box of the appointed representative remains full when you need to reach them. Representative will fail to read email if "lengthy". When you call for customer service you are skirted around from department to department, and specific questions are not answered.
    Read full review
    PAR Technology Corporation (ParTech)
    I believe Brink has been very responsive to our needs and requests
    Incentivized
    Read full review
    Alternatives Considered
    Fiserv
    We are considering moving to stripe soon. We find their POS to be comparable but their online processing features are integrated with far more platforms.
    Incentivized
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    PAR Technology Corporation (ParTech)
    I inherited Brink and it works for us for now. But as we grow in CA and other markets, Brink maybe becomes a challenge with time record compliance and the ability to perform up to expectations with KDS systems.
    Incentivized
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    Return on Investment
    Fiserv
    • It has been easy to configure.
    • it has boosted our sales at the client interest.
    Incentivized
    Read full review
    PAR Technology Corporation (ParTech)
    • Positive impact on its simplicity with our growth and ability to teach and transform our business.
    • Negative impact on the business with time clock compliance in CA. We need more functionality for the Team Member experience in time clock management.
    Incentivized
    Read full review
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