CardConnect vs. SuperSonic POS

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
CardConnect
Score 9.0 out of 10
N/A
CardConnect is a point-of-sale software solution with features such as payment security and enterprise integration. It was acquired by First Data in July 2017, and is now owned and supported by Fiserv since the Fiserv/First Data merger (July 2019).N/A
SuperSonic POS
Score 0.0 out of 10
N/A
SuperSonic POS is a retail technology company that provides a unified point-of-sale (POS), payments, and cloud back-office platform for high-volume businesses such as convenience stores, liquor stores, and specialty retailers. Headquartered in Tampa, Florida, SuperSonic provides POS hardware, cloud back-office software, integrated payments, and business tools. From liquor stores to convenience shops, SuperSonic helps retailers streamline operations, prevent shrink,…
$49
per month per store
Pricing
CardConnectSuperSonic POS
Editions & Modules
No answers on this topic
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Offerings
Pricing Offerings
CardConnectSuperSonic POS
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
CardConnectSuperSonic POS
Best Alternatives
CardConnectSuperSonic POS
Small Businesses
Square POS
Square POS
Score 9.1 out of 10
Square POS
Square POS
Score 9.1 out of 10
Medium-sized Companies
Epicor Eagle
Epicor Eagle
Score 8.0 out of 10
Epicor Eagle
Epicor Eagle
Score 8.0 out of 10
Enterprises

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All AlternativesView all alternativesView all alternatives
User Ratings
CardConnectSuperSonic POS
Likelihood to Recommend
1.7
(4 ratings)
-
(0 ratings)
Support Rating
1.3
(2 ratings)
-
(0 ratings)
User Testimonials
CardConnectSuperSonic POS
Likelihood to Recommend
Fiserv
CardConnect is a good option for payment capture, but getting less experienced stores up and running takes significant effort compared to other processors we use. This seems to be due to poor communication since there isn't a dedicated rep familiar with the use case like we have with other processors.
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SuperSonic POS
No answers on this topic
Pros
Fiserv
  • Monitoring payments.
  • For payment, there is an online user interface.
  • Creating pre-made personalized billing bundles.
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SuperSonic POS
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Cons
Fiserv
  • customer service
  • stealing money
  • unclear contract/forever changing contract terms
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SuperSonic POS
No answers on this topic
Support Rating
Fiserv
CardConnect does not solve problems or have managers or supervisors that exist do so. Voicemail box of the appointed representative remains full when you need to reach them. Representative will fail to read email if "lengthy". When you call for customer service you are skirted around from department to department, and specific questions are not answered.
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SuperSonic POS
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Alternatives Considered
Fiserv
We are considering moving to stripe soon. We find their POS to be comparable but their online processing features are integrated with far more platforms.
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SuperSonic POS
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Return on Investment
Fiserv
  • It has been easy to configure.
  • it has boosted our sales at the client interest.
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SuperSonic POS
No answers on this topic
ScreenShots

SuperSonic POS Screenshots

Screenshot of Store ManagementScreenshot of Online OrderingScreenshot of Loyalty ProgramScreenshot of User ManagementScreenshot of SuperSonic POS User Interface