Likelihood to Recommend We use Cardknox differently than I imagine most people would. For example, we do not use their client database feature, as we have all that stored in our medical system. Another type of business would likely find that feature a big help. We are very pleased with Cardknox's service and support, which is not often required.
Read full review Payoneer is well suited for freelancers whether or not they work on marketplaces. as it makes it easier to receive payments from clients abroad. More over it also takes a lot of hassle out of getting paid from international clients as well as sending cross border payments. It has some what limited implementation in e commerce type business especially where you need to automate the payment process
Read full review Pros Customer support is fantastic Payment technology is the best I've seen in payment industry. The solution is very comprehensive and flexible for our demanding needs. Read full review It is very well accepted world wide and also accepts more than 150 currencies. A decent and nominal exchange rates of currency as compared to similar platforms like PayPal. I can keep track of all the transactions, payments, balance, etc using Payoneer. It is because of Payoneer we can grow our business globally. Read full review Cons Every product can be improved, but as it relates to how we use Cardknox, they do everything we need. Read full review The process of getting payment is a little bit complex in Payoneer as compared to PayPal. Receiving of payments takes a very long time and it's not instant. The customer service of Payoneer is not up to the mark and it takes a very long time to resolve simple issues. Read full review Likelihood to Renew Payoneer helps me a lot on my online business journey, it gave me the support and functions that I want.
Read full review Usability Cardknox is very user friendly. Patients young and old, tech savvy to technologically challenged, have all been able to use it!
Read full review Support Rating We have direct access to their support team. They have 24/7 support and are always able to help when we contact them
Read full review The support is really awful. They send you generic answers, and actually don't really understand what is going on. For example, when our re-verification was stuck, support agents told me that the account is active and you can send a payment. I did that, my card was charged, but the payment was declined, because the account was not active
Read full review Alternatives Considered We have used other card processors, but in my opinion, Cardknox is in another league. Their product works; it is easy to install; it is constantly being improved, and they have great support.
Read full review Before Payoneer, I used Paxum, a Canadian product, that was or is similar but more expensive. Also used Payza(later Ecopayz), and European alternative, they have their ups and downs, they aren't even listed in the Search above, basically they are both payment gateways that allow using several payment methods, and any payment gateway, the problem is they don't have any bank accounts associated with them, therefore they are more limited in that regard. Both use a card as the main withdrawal method, and both support international currencies, but there as I mentioned there isn't any bank account associated with them, nor there is a way to connect them to Stripe.
Read full review Return on Investment Patients are much more secure giving us their credit card information since we have switched to using Cardknox. They even have the option of entering it themselves to reduce any risk of the number being overheard to zero. It is much faster and smoother to find and charge a card when necessary. Read full review I can receive the money from anywhere around the world, and in any currency. It converts the money directly into my local currency, hence becomes easy for us to track and withdraw money from our bank accounts. Sometimes customer support lacks the ability to satisfy the customer requirements. Required to make two different accounts for receiving and sending money. Read full review ScreenShots