Cart.com vs. IBM Digital Commerce

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cart.com
Score 8.9 out of 10
N/A
Cart.com is an e-commerce-as-a-service platform designed to help brands accelerate online growth. Cart.com offers a comprehensive and growing set of integrated ecommerce solutions—including online store software, digital marketing services, fulfillment, financial services, and customer service capabilities—so brands of any size can work with a single partner to access the same capabilities as the world’s largest ecommerce companies.N/A
IBM Digital Commerce
Score 9.0 out of 10
N/A
IBM Digital Commerce is an e-commerce platform that is designed to deliver omni-channel shopping experiences, including mobile, social, and in-store. In June 2019, IBM Digital Commerce was acquired by HCL Technologies.N/A
Pricing
Cart.comIBM Digital Commerce
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Cart.comIBM Digital Commerce
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsContact vendor for pricing information.
More Pricing Information
Community Pulse
Cart.comIBM Digital Commerce
Considered Both Products
Cart.com
Chose Cart.com
None of them did Multi Store platforms.
IBM Digital Commerce
Chose IBM Digital Commerce
IBM Digital Commerce was a lot more customizable and had a good engine for us to make enhancements. We were not locked down to certain integrations and we were able to utilize a lot of the features outside of the box vs using a prescribed set of features and functionality that …
Chose IBM Digital Commerce
Compared to some other software that our clients have considered, a lot of them choose WebSphere Commerce because of the ability to scale easily. Some of our customers are coming from a PHP based ecommerce platform that doesn't allow them to scale up and they're hitting the …
Chose IBM Digital Commerce
Websphere commere efficient e-site model, contract based pricing, and efficient catalog filtering funtionality were the primary reasons to go for websphere commerce. It has good B2B functionalities available out of the box in WCS when compared to other e-commerce solutions …
Chose IBM Digital Commerce
I didn't select WebSphere Commerce.
Features
Cart.comIBM Digital Commerce
Online Storefront
Comparison of Online Storefront features of Product A and Product B
Cart.com
8.9
Ratings
13% above category average
IBM Digital Commerce
7.6
Ratings
3% below category average
Product catalog & listings9.00 Ratings8.00 Ratings
Product management9.00 Ratings8.00 Ratings
Bulk product upload7.00 Ratings8.00 Ratings
Branding10.00 Ratings8.00 Ratings
Mobile storefront10.00 Ratings8.00 Ratings
Product variations10.00 Ratings8.00 Ratings
Website integration7.00 Ratings8.00 Ratings
Visual customization10.00 Ratings8.00 Ratings
CMS8.00 Ratings4.00 Ratings
Online Shopping Cart
Comparison of Online Shopping Cart features of Product A and Product B
Cart.com
7.0
Ratings
9% below category average
IBM Digital Commerce
6.0
Ratings
24% below category average
Abandoned cart recovery6.00 Ratings6.00 Ratings
Checkout user experience8.00 Ratings6.00 Ratings
Online Payment System
Comparison of Online Payment System features of Product A and Product B
Cart.com
10.0
Ratings
18% above category average
IBM Digital Commerce
6.0
Ratings
33% below category average
eCommerce security10.00 Ratings6.00 Ratings
eCommerce Marketing
Comparison of eCommerce Marketing features of Product A and Product B
Cart.com
10.0
Ratings
26% above category average
IBM Digital Commerce
7.0
Ratings
9% below category average
Promotions & discounts10.00 Ratings7.00 Ratings
Personalized recommendations10.00 Ratings7.00 Ratings
SEO10.00 Ratings7.00 Ratings
eCommerce Business Management
Comparison of eCommerce Business Management features of Product A and Product B
Cart.com
9.6
Ratings
18% above category average
IBM Digital Commerce
6.2
Ratings
26% below category average
Multi-site management10.00 Ratings8.00 Ratings
Order processing10.00 Ratings5.00 Ratings
Inventory management9.00 Ratings6.00 Ratings
Shipping9.00 Ratings6.00 Ratings
Custom functionality10.00 Ratings6.00 Ratings
Best Alternatives
Cart.comIBM Digital Commerce
Small Businesses
Ecwid by Lightspeed
Ecwid by Lightspeed
Score 10.0 out of 10
Ecwid by Lightspeed
Ecwid by Lightspeed
Score 10.0 out of 10
Medium-sized Companies
Shopify Plus
Shopify Plus
Score 8.9 out of 10
Shopify Plus
Shopify Plus
Score 8.9 out of 10
Enterprises
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
Xperience by Kentico
Xperience by Kentico
Score 7.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Cart.comIBM Digital Commerce
Likelihood to Recommend
9.0
(0 ratings)
9.0
(0 ratings)
Likelihood to Renew
-
(0 ratings)
8.0
(0 ratings)
Support Rating
-
(0 ratings)
8.0
(0 ratings)
User Testimonials
Cart.comIBM Digital Commerce
Likelihood to Recommend
The Multi-Store eCommerce platform is by far the strongest feature. Anyone who has a direct to consumer business and a business-to-business side should use cart.com. Also, if you plan to grow to a 7 figure business, it is best to start and stay with cart.com because Shopify will get ridiculously expensive as you grow.
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Websphere commerce is well suited if multiple sites are required based on geography, for branding, large customers. It is well suited for B2B model to handle different pricing and catalog filters for each business. It is not well suited if there are multiple external systems that drives the pricing an d promotions. WCS should be the master for pricing and promotion
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Pros
  • Multi store eCommerce platform is the best part about Cart.com.
  • Pricing is a super high value and rewards you as you grow.
  • Free templates are attractive.
  • The Rule Engine feature is very powerful and we use it a lot.
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  • Scalability. Since WebSphere Commerce is based on WebSphere Application Server, it's fully scalable just like WAS.
  • Support. Their support team is a pleasure to work with. They get back to you quickly and are knowledgeable of their product, so I learn a lot from them about things that are not covered in detail in their documentation.
  • Robust. The software is robust once it's up and running since it depends on WAS.
  • Sample store & sample data. It's really fast to get a store up and running based on the sample store & data they provided.
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Cons
  • The integrations are good, but not great. Shopify is really good at integrations.
  • Tech support is fairly slow and it can take several days to a week to get a simple question answered.
  • Stronger reporting. It hasn't changed in the last 4 years.
Read full review
  • It still uses EJBs, need to move to latest technologies for persistance
  • Promotion module customizations needs to more easy
  • Grouping of products based on the shipping methods/shipping dates etc functionality needs to be added
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Likelihood to Renew
No answers on this topic
The scalability and various configurations of the product allows for a wide range of e-commerce site features. It provides a storefront to begin with so it helps with speeding up development.
Read full review
Alternatives Considered
None of them did Multi Store platforms.
Read full review
Compared to some other software that our clients have considered, a lot of them choose WebSphere Commerce because of the ability to scale easily. Some of our customers are coming from a PHP based ecommerce platform that doesn't allow them to scale up and they're hitting the limit of their ecommerce system
Read full review
Return on Investment
  • The pricing model is a great value adding to our bottom line.
  • Our inventory management is accurate and easy with the multi-store pulling into the same dashboard.
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  • We were able to roll out Commerce in record time thanks to a good understanding of the tool and our required processes.
  • We were able to roll it out on several websites in quick secessions due to the platform's features.
  • We were able to plan a solid road map given repeatable projects.
Read full review
ScreenShots