Cartus, headquartered in Danbury, offers MovePro360, a suite of apps and tools designed to support employers' and employees' relocation needs.
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Netchex
Score 8.4 out of 10
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Netchex is a HR, payroll, and tax administration software platform with solutions dedicated to recruitment, hiring, and onboarding as well as payroll, tax compliance, HR, time/attendance, benefits management, and analytics for these areas.
Cartus MovePro 360 is an excellent service which can be use by the customer for the variety of purpose. Some of the best suite scenarios where it is a key holder are : 1. It provide the best opportunity for those who are working on Cloud and API framework. 2. It can be used where the approach for the building of the product is solution based and where design thinking is involved in making the product. 3. The functionality is very flexible and core related ,so it can be molded down in any of the projects with ease as per the requirement. In some cases ,though its so much helpful-: 1. The authorization process is sometimes very time taking and complex ,so those areas where authorization is the nucleus of the theme, its not well suited at all. 2. Expatriate capabilities are not up to the mark ,so projects related to it find it difficult to use.
Netchex is great if you want to log in to one place to take care of all things employee-related. It is especially helpful if you have multiple locations or divisions as you can easily set these up and manage them as needed. The more employees you have, the more you will benefit from a program like Netchex that provides so much support for your business. Our company has multiple locations of stores and many employee position levels and Netchex has been great at keeping all of this simple when a lessor product could make it much more complicated. Netchex would not be as appropriate if you have a very small business or a simple payroll structure. It would definitely still work well for you, it would just be more sophisticated than you would require.
My Netchex Service Team is very responsive and friendly. They are willing and able to spend the amount of time needed on one call to troubleshoot most problems or answer questions.
Their recent updates to the employee dashboard have been well-received by our seasonal team. Employees are able to quickly find what they are looking for which has minimized the amount of requests that my team receives regarding questions on pay or updating personal information.
Online W-2 forms have been a game-changer for us since moving to Netchex. Our staff tend to move around a lot and most do not get the mailed copy of their W-2. The electronic consent has saved me hours and hours of time.
The advanced informative analytics program offered by them is little complex to understand and it can be improved so that it can be understood by the client with ease.
Though ,it supports Multilanguage capabilities ,but sometimes the translation is not perfect .
Its agile development program does not respond quickly to change as other services available in the market.
SOME CUST SVC REPS MAY NEED ADDITIONAL TRAINING ON WORK AROUNDS
WOULD PREFER TO CHAT WITH SOMEONE, SOMETIMES WORDS IN TEXT COULD BE MISINTERPRETED. ALSO SPEAKING TO SOMEONE IS ALWAYS A POSITIVE
NOT REALLY ANYTHING ELSE BUT HAVE BEEN USING THEM 3 MONTHS SO NOT LONG INTO IT.....VERY EASY SYSTEM AND LOVE I CAN DO A NEGATIVE INSTEAD OF HAVING TO CALL AND ASK THEM TO DO IT ON THEIR END.
The first line CE team is phenomenal. They are helpful, friendly, and knowledgeable. We have had less luck with the responsiveness of the tax department. However, their response time has improved drastically over the past year.
Well cartus MovePro 360 is one way dominant trait of the market with services it offers to its clients: Some of the unique features ,that it stands alone to its competitors are : 1. Best services of API and cloud framework. 2. The Multi language capability feature is an add on. 3. Solution oriented design approach. 4. Innovation is always user driven and inclined to client side. 5. Multi channel access and that too real time.
I like that they are not so big that they ignore the small customers. They are also reasonably priced. Their support is excellent, I had worked with ADP in a prior position, and we did not have the same kind of support
The multi language capabilities of MovePro 360 has enabled the customer to interact with foreign client ,that's the best ROI of it.
Its prediction on business logic is tremendously good and offers a variety of feature to the customers
Overall ,they need to work on there client side approach related to the API framework and cloud based service s which sometimes have a bad impact on the minds of the customer.
Associates can easily access their data and make changes to things like their address and direct deposit, saving manager time to focus on more critical tasks within the organization
NetRecruitier has one site that can be posted to multiple job boards with one applicant tracking system
Electronic Onboarding allows us to get information out to the new employee so we can start with expectations on their first day and they know what to expect.
