Casengo vs. LiveAgent
Casengo vs. LiveAgent
Product | Rating | Most Used By | Product Summary | Starting Price |
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Casengo | N/A | Casengo's cloud application for customer support empowers online retailers and other small businesses to respond to customer questions faster and better than ever. One team inbox can be used for customer chats, emails and social media posts. | $0 | |
LiveAgent | Small Businesses (1-50 employees) | LiveAgent is a help desk software designed to help users bring personalization to customer interactions. LiveAgent presents an omnichannel universal inbox, real-time live chat, built-in call center, and a customer service portal. It offers customer segmentation, automation, built-in CRM, and an analytics package, as well as gamification features, ultimately containing are over 180+ help desk features, and 200+ integrations. The solution boasts users among companies like BMW, Yamaha,… | $9 per month |
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Editions & Modules |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Casengo | LiveAgent | |
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Top Pros | No answers on this topic |
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Top Cons | No answers on this topic |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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Casengo | LiveAgent | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | SAP Service Cloud Score 8.7 out of 10 | SAP Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Casengo | LiveAgent | |
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Likelihood to Recommend | - (0 ratings) | 8.2 (117 ratings) |
Likelihood to Renew | - (0 ratings) | 9.3 (4 ratings) |
Usability | - (0 ratings) | 8.0 (4 ratings) |
Support Rating | - (0 ratings) | 9.3 (24 ratings) |
Implementation Rating | - (0 ratings) | 9.1 (2 ratings) |
Casengo | LiveAgent | |
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Likelihood to Recommend | Casengo No answers on this topic | QualityUnit, LLC |
Pros | Casengo No answers on this topic | QualityUnit, LLC |
Cons | Casengo No answers on this topic | QualityUnit, LLC |
Likelihood to Renew | Casengo No answers on this topic | QualityUnit, LLC |
Usability | Casengo No answers on this topic | QualityUnit, LLC |
Support Rating | Casengo No answers on this topic | QualityUnit, LLC |
Implementation Rating | Casengo No answers on this topic | QualityUnit, LLC |
Alternatives Considered | Casengo No answers on this topic | QualityUnit, LLC |
Return on Investment | Casengo No answers on this topic | QualityUnit, LLC |
ScreenShots | Casengo Screenshots | LiveAgent Screenshots |