TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Caspio

    Score9.5 out of 10
    N/ACaspio is a low-code platform for building custom business applications — the databases, portals, dashboards, and workflow tools organizations use to run daily operations. Users describe the application they need, and the platform generates the data model, interface, and user roles as a secure, deployed application that the organization fully owns, without requiring code maintenance. According to the vendor, Caspio holds independently audited HIPAA, SOC 2 Type II, and GDPR compliance…

    $300

    per month

    Contactability

    Score7 out of 10
    N/AContactability is a multi-channel marketing platform which automates the lead conversion process.

    $149

    per month

    Pricing
    CaspioContactability
    Editions & Modules
    TEAM
    $300
    per month
    BUSINESS
    $600
    per month
    ENTERPRISE
    Contact Sales
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    CaspioContactability
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details> All plans include unlimited users. > Caspio offers a 10% discount to non-profits, NGOs, and customers in qualifying countries. > Compliance plans support strict regulatory requirements: HIPAA; FERPA; PCI DSS Level 1; VPAT 2.0/Section 508; GDPR; EU-US Privacy Shield; SOC 2 Type II; ISO 9001, 27001; CSA Star Level 1, 2 & 3; 3D Secure 2. > Project consultations for planning and customization, in-depth online help, how-to videos and instructor-led training. > Pricing plans designed for teams of all sizes. Discount for annual pricing.—
    More Pricing Information
    Features
    CaspioContactability
    Low-Code Development
    Comparison of Low-Code Development features of Caspio and Contactability
    Feature
    Caspio
    8.4
    3 Ratings
    0% below category average
    Contactability
    -
    Ratings
    Visual Modeling7.02 Ratings00 Ratings
    Drag-and-drop Interfaces7.03 Ratings00 Ratings
    Platform Security9.43 Ratings00 Ratings
    Platform User Management7.93 Ratings00 Ratings
    Reusability9.73 Ratings00 Ratings
    Platform Scalability9.33 Ratings00 Ratings
    Sales Force Automation
    Comparison of Sales Force Automation features of Caspio and Contactability
    Feature
    Caspio
    -
    Ratings
    Contactability
    6.3
    1 Ratings
    22% below category average
    Customer data management / contact management00 Ratings6.01 Ratings
    Workflow management00 Ratings7.01 Ratings
    Territory management00 Ratings7.01 Ratings
    Opportunity management00 Ratings7.01 Ratings
    Integration with email client (e.g., Outlook or Gmail)00 Ratings6.01 Ratings
    Contract management00 Ratings5.01 Ratings
    Quote & order management00 Ratings6.01 Ratings
    Interaction tracking00 Ratings7.01 Ratings
    Channel / partner relationship management00 Ratings6.01 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Caspio and Contactability
    Feature
    Caspio
    -
    Ratings
    Contactability
    4.3
    1 Ratings
    57% below category average
    Case management00 Ratings4.01 Ratings
    Call center management00 Ratings5.01 Ratings
    Help desk management00 Ratings4.01 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Caspio and Contactability
    Feature
    Caspio
    -
    Ratings
    Contactability
    6.0
    1 Ratings
    25% below category average
    Lead management00 Ratings6.01 Ratings
    Email marketing00 Ratings6.01 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Caspio and Contactability
    Feature
    Caspio
    -
    Ratings
    Contactability
    6.7
    1 Ratings
    14% below category average
    Task management00 Ratings6.01 Ratings
    Billing and invoicing management00 Ratings7.01 Ratings
    Reporting00 Ratings7.01 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Caspio and Contactability
    Feature
    Caspio
    -
    Ratings
    Contactability
    6.3
    1 Ratings
    19% below category average
    Forecasting00 Ratings6.01 Ratings
    Pipeline visualization00 Ratings7.01 Ratings
    Customizable reports00 Ratings6.01 Ratings
    Customization
    Comparison of Customization features of Caspio and Contactability
    Feature
    Caspio
    -
    Ratings
    Contactability
    7.0
    1 Ratings
    9% below category average
    Custom fields00 Ratings7.01 Ratings
    Custom objects00 Ratings8.01 Ratings
    Scripting environment00 Ratings6.01 Ratings
    Security
    Comparison of Security features of Caspio and Contactability
    Feature
    Caspio
    -
    Ratings
    Contactability
    6.5
    1 Ratings
    25% below category average
    Single sign-on capability00 Ratings7.01 Ratings
    Role-based user permissions00 Ratings6.01 Ratings
    Social CRM
    Comparison of Social CRM features of Caspio and Contactability
    Feature
    Caspio
    -
    Ratings
    Contactability
    7.0
    1 Ratings
    7% below category average
    Social data00 Ratings6.01 Ratings
    Social engagement00 Ratings8.01 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Caspio and Contactability
    Feature
    Caspio
    -
    Ratings
    Contactability
    7.0
    1 Ratings
    7% below category average
    Marketing automation00 Ratings6.01 Ratings
    Compensation management00 Ratings8.01 Ratings
    Platform
    Comparison of Platform features of Caspio and Contactability
    Feature
    Caspio
    -
    Ratings
    Contactability
    6.0
    1 Ratings
    24% below category average
    Mobile access00 Ratings6.01 Ratings
    Best Alternatives
    CaspioContactability
    Small Businesses
    Zoho Creator
    Score7.7 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    AppSheet
    Score8.2 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    Oracle APEX
    Score9.1 out of 10
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    CaspioContactability
    Likelihood to Recommend
    10.0
    (6 ratings)
    7.0
    (1 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    8.4
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    CaspioContactability
    Likelihood to Recommend
    Caspio
    Contact forms are incredibly easy to build and customize, as are most other kinds of more involved forms. Forms allow html input and can be designed in a number of ways. It's helpful if you know some HTML. JavaScript knowledge can add advanced options, but is not necessary for the most common uses. The company used to call itself "No-Code," but has changed to say "Low Code," which is much more accurate.
    Incentivized
    Read full review
    Contactability
    Contactability is really good for teams that are trying to branch out to an untapped market space. Especially those that are trying to disrupt the health insurance scene. This helps them get their foot in the door in the area and their name out in the community. The customer service representatives could be more responsive.
    Incentivized
    Read full review
    Pros
    Caspio
    • Caspio is an online database platform. It allows one to create multiple tables and views to be stored via the web. Tables can be configured to not only hold data but also to hold files like Word docs and images.
    • Caspio is great at creating online forms and reports. It allows the user to create forms to capture, update data, whether it's password protected or just a simple form.
    • As a database platform, one can create online tables and forms linking multiple tables and views to each other. I would say it is the Microsoft Access of the online platforms.
    • The system is very easy. Wizards allow one to create forms, tables, and datapages. Since the platform is online, you may access your database anywhere.
    Incentivized
    Read full review
    Contactability
    • The software reporting system is really clean and works well and they are good at sending you leads.
    • Their customer service is also willing to work with you and they really tried to help me improve our ROI.
    • Since using Contactability our workflow is changing. We now only pick up the phone when someone is interested in our services. The prescreening is all handled and we have control over the flow, what is said. Even when we're out of the office we can log in from anywhere and see what's happening with our leads and those missed calls get scheduled for us automatically.
    Incentivized
    Read full review
    Cons
    Caspio
    • Pricing for additional storage could be a bit more competitive
    • The builder wizard is helpful, however there could be a tutorial for first time users
    • Calendar pdf exports would be usefull
    Incentivized
    Read full review
    Contactability
    • Call the toll-free customer service number and you are transferred to a blank voicemail, with an electronic repeat of the phone number.
    • The software training videos were confusing to non technical users.
    • We encountered bugs with the use of Windows 10. Some of the futures were bugged.
    Incentivized
    Read full review
    Likelihood to Renew
    Caspio
    We are committed to Caspio Bridge. We could migrate to another product, but we would not be able to do so quickly. I estimate that we would need about a year (maybe more) to convert all of our forms and processes if we were to switch to some other product
    Incentivized
    Read full review
    Contactability
    No answers on this topic
    Support Rating
    Caspio
    I've had some instances where my team and I discovered a bug in Caspio. We alerted the company, and the bug was fixed in the next regular update of the software. The few times that I've had to contact support, it was a pretty good experience. They're not terribly quick to respond and take action, but they don't ignore you, either.
    Incentivized
    Read full review
    Contactability
    No answers on this topic
    Alternatives Considered
    Caspio
    GroupHigh is so frustrating to use. It is constantly changing the way you can search for bloggers, and we can never find exactly what we are looking for
    Incentivized
    Read full review
    Contactability
    Contactability does a pretty decent job as it is very user-friendly and puts us in contact with our prospective clients. What they could improve on that Insightly does well is training and support. This could be due to the size of the company or their prioritization of resources. Overall we enjoyed Contactability better than Insightly.
    Incentivized
    Read full review
    Return on Investment
    Caspio
    • Positive impact of easy of adding new varieties.
    • Positive impact of having new emails added directly to email list through Zapier.
    • Positive impact on increasing productivity of our staff.
    Incentivized
    Read full review
    Contactability
    • We got our people to become more open minded in trying new software and exploring options for automation.
    • Users got discouraged when the software did not work as it was supposed to and customer service was not there too help.
    • Once used correctly, we did have a large increase in the number of new clients that our office handled.
    Incentivized
    Read full review
    ScreenShots

    Caspio Screenshots

    Screenshot of Caspi AI App BuilderScreenshot of Caspio Flex ApplicationsScreenshot of Caspio DesignerScreenshot of Caspio OverviewScreenshot of Caspio Triggered ActionsScreenshot of Caspio Valut