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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    CCH® SureTax®

    Score7.5 out of 10
    N/ACCH SureTax is designed by tax experts to help businesses comply even with the most complex sale and use tax requirements. Always up-to-date on 100,000+ annual tax legislation changes, this cloud-based sales tax automation platform aims to ensure customers accurately calculate, collect, and remit taxes to the correct authorities every time.N/A

    Brassring

    Score7.2 out of 10
    N/ABrassring, formerly from IBM and part of the Kenexa Talent Acquisition Suite, and now sold by Infinite Computer Solutions, is an enterprise grade ATS and onboarding solution. It allows companies to find the right talent, track and manage candidates, and use candidate data to spot trends within the applicant pool.N/A
    Pricing
    CCH® SureTax®Brassring
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    CCH® SureTax®Brassring
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    CCH® SureTax®Brassring
    Considered Both Products
    Wolters Kluwer
    No answer on this topic
    Infinite Computer Solutions, Inc
    No answer on this topic
    Key User Insights
    Would buy again
    85%
    Would buy again
    53 Answers
    No answers on this topic
    Delivers good value for the price
    90%
    Delivers good value for the price
    46 Answers
    No answers on this topic
    Happy with the feature set
    89%
    Happy with the feature set
    55 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    84%
    Lived up to sales and marketing promises
    37 Answers
    No answers on this topic
    Implementation went as expected
    87%
    Implementation went as expected
    45 Answers
    No answers on this topic
    Features
    CCH® SureTax®Brassring
    Type of tax
    Comparison of Type of tax features of CCH® SureTax® and Brassring
    Feature
    CCH® SureTax®
    7.4
    62 Ratings
    3% below category average
    Brassring
    -
    Ratings
    Sales and Use Taxes7.962 Ratings00 Ratings
    Cross-border Taxes9.01 Ratings00 Ratings
    VAT / GST Taxes5.14 Ratings00 Ratings
    Energy and Fuel Taxes7.66 Ratings00 Ratings
    Tax Reporting & Compliance
    Comparison of Tax Reporting & Compliance features of CCH® SureTax® and Brassring
    Feature
    CCH® SureTax®
    6.8
    61 Ratings
    14% below category average
    Brassring
    -
    Ratings
    Geolocation for Tax Assessment8.945 Ratings00 Ratings
    3rd-Party Software Integrations6.243 Ratings00 Ratings
    Tax Data Reporting6.755 Ratings00 Ratings
    Compliance Administration Management6.641 Ratings00 Ratings
    Tax Exemption Processing7.643 Ratings00 Ratings
    Tax Document Management6.633 Ratings00 Ratings
    Complex Tax Scenario Management5.242 Ratings00 Ratings
    Recruiting / ATS
    Comparison of Recruiting / ATS features of CCH® SureTax® and Brassring
    Feature
    CCH® SureTax®
    -
    Ratings
    Brassring
    7.5
    11 Ratings
    5% below category average
    Job Requisition Management00 Ratings7.711 Ratings
    Company Website Posting00 Ratings7.410 Ratings
    Publish to Social Media00 Ratings7.710 Ratings
    Job Search Site Posting00 Ratings7.711 Ratings
    Customized Application Form00 Ratings7.111 Ratings
    Resume Management00 Ratings7.410 Ratings
    Duplicate Candidate Prevention00 Ratings7.110 Ratings
    Candidate Search00 Ratings8.310 Ratings
    Applicant Tracking00 Ratings8.310 Ratings
    Collaboration00 Ratings7.18 Ratings
    Task Creation and Delegation00 Ratings7.46 Ratings
    Email Templates00 Ratings7.710 Ratings
    User Permissions00 Ratings7.49 Ratings
    Notifications and Alerts00 Ratings7.710 Ratings
    Reporting00 Ratings7.110 Ratings
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    CCH® SureTax®Brassring
    Small Businesses
    Intuit Lacerte
    Score9.4 out of 10
    Crelate
    Score9.1 out of 10
    Medium-sized Companies
    Lappa
    Score8.8 out of 10
    CareerSiteBuilder
    Score10 out of 10
    Enterprises
    Vertex
    Score8.8 out of 10
    JobDiva
    Score8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    CCH® SureTax®Brassring
    Likelihood to Recommend
    7.5
    (63 ratings)
    8.3
    (30 ratings)
    Likelihood to Renew
    9.3
    (3 ratings)
    6.0
    (12 ratings)
    Usability
    8.2
    (1 ratings)
    7.0
    (3 ratings)
    Performance
    -
    (0 ratings)
    5.0
    (1 ratings)
    Support Rating
    6.4
    (1 ratings)
    1.8
    (2 ratings)
    Implementation Rating
    -
    (0 ratings)
    2.6
    (2 ratings)
    Configurability
    6.6
    (5 ratings)
    -
    (0 ratings)
    User Testimonials
    CCH® SureTax®Brassring
    Likelihood to Recommend
    Wolters Kluwer
    I would put CCH® SureTax® at the top of the scale for any Telecom business or anyone with a known tax scenario that will be similarly sketchy. This software, while not always user friendly, can do amazing things to help you navigate the tax issues facing us all today. This would not be appropriate for a company just needing help gathering their sales tax information. There are plenty of other, friendlier solutions, possibly what they are already using for their accounting that will do it cleaner, easier and cheaper. You just have to ask an expert in that software.
    Incentivized
    Read full review
    Infinite Computer Solutions, Inc
    Kenexa is is well suited for any organization that has more than 3000 employees globally. I would not recommend this to startups or a growing organization with less than 3000 employees. But once you cross this number, Kenexa becomes useful and is a brilliant tool for global operations - recruiting. I would recommend this tool to any organization that has offices in many countries/geographies as well.
    Incentivized
    Read full review
    Pros
    Wolters Kluwer
    • Maintains Nexus nationwide.
    • Implements all of the various sales tax rates nationwide automatically.
    • Clean website that is very user friendly.
    • Support is very quick to respond and always fixes any issues you may be having.
    • We have had this since 2013, and not one time has a sales tax rate been wrong. We used to have Avalara, where we had 12 different overrides in their system just to calculate the correct tax. It is nice not having to maintain those.
    Incentivized
    Read full review
    Infinite Computer Solutions, Inc
    • Kenexa allows Boolean key word search within a particular requisition so it makes sifting through a high number of applicants manageable and effective
    • Kenexa can be tailored to meet individual business needs. During the time we’ve had Kenexa here I’ve used it in support of a few different business segments and for each the way the system was used to “position” candidate statuses have varied based on the individual need of the business. One example is when interviewing a high volume of applicants internationally, we were able to send qualified applicants through to the “event manager” and it would enable the candidate to select his/her interview date/time based on previously submitted options inputted by our Kenexa users.
    • Kenexa allows one to customize and score questions for each open requisition that applicants complete as they apply. The system then sorts applicants according to the score of candidate answers allowing for easy sorting of top qualified candidates.
    Read full review
    Cons
    Wolters Kluwer
    • We have participated in some prepayment testing so we know that functionality is being built out and what we saw looked really good. We're anxious to have that rolled out.
    • We'd like a cleaner way to export documentation of what was paid and EXACTLY what was paid. Currently web fees and some small balances are not shown by the website and that means making journal entries is a more manual process than hoped.
    • We've been working with folks at SureTax about discrepancies between CCH RADAR rates vs the rates which get used in SureTax. We have learned the 2 systems do not utilize the same data and we often find RADAR is more accurate.
    Incentivized
    Read full review
    Infinite Computer Solutions, Inc
    • BrassRing's application system for candidates is prone to freezing and crashing in the middle of the application causing potential candidates to lose all progress. I filled out the application myself and witnessed these issues first hand, on top of several complaints I received via phone and email from candidates attempting to apply via the BrassRing service. Also, the Parsing system within the application is not capable of pulling any meaningful information out of text documents.
    • Each user must be added to each job in order for that job, and the candidates in it, to show up in relevant searches. This becomes a problem when a new team member joins the account and needs access to all of the previous openings just so that they can find candidates already in the system. The account I was working on involved literally hundreds of new openings a month, meaning that any movement of personnel on or off the account would mean having to update potentially thousands of old positions just to allow them to be able to mine the ATS for candidates. I don't see any particular reason why someone with access to the system should have to be given access to each individual job. If a particular position needs to be kept confidential for whatever reason then that individual position should be able to be set to only show to authorized recruiters. The rest of the positions should automatically be searchable by anyone with appropriate access to the ATS to allow for basic level candidate mining and movement.
    Read full review
    Likelihood to Renew
    Wolters Kluwer
    We switched our tax service from Avalara to SureTax years ago. Prior to this, we manually prepared the data and ran a report uploading and then got the tax result every time. With Suretax providing enough and flexable APIs, we redesigned and implemented our new application to communicate with SureTax seamlessly and automatically. This greatly reduced our workload, improves the system efficiency, and increased the data accuracy.
    Read full review
    Infinite Computer Solutions, Inc
    I am confident that the Kenexa product will continue to evolve to meet the needs of our business in an ever changing work environment. The affiliation with IBM also plays a factor as we have a long standing successful relationship with IBM products. We will be looking to integrate other Kenexa products in the near future to streamline our HR processes.
    Read full review
    Usability
    Wolters Kluwer
    SureTax is very reliable in with the integration with Microsoft Dynamics GP. It provides accurate tax calculations in accordance with tax updates. SureTax also has a user-friendly interface that makes it easy to navigate. It is easy to add customers and also run reports on the website. The overall manageability of it is great!
    Incentivized
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    Infinite Computer Solutions, Inc
    I feel like I am pretty decent with computers and systems. It was fairly easy to use it after about a week or two . But I have seen people struggle with it as well as some people not use it at all. It can be slow at times and not work at times. But Its a fine system.
    Read full review
    Performance
    Wolters Kluwer
    No answers on this topic
    Infinite Computer Solutions, Inc
    Just slow for what we are doing here
    Read full review
    Support Rating
    Wolters Kluwer
    It has taken much longer than we would like to get certain issues - and problems - resolved. And the initial product support as we designed the implementation left much to be desired
    Incentivized
    Read full review
    Infinite Computer Solutions, Inc
    It is a very basic system. It may be OK for entry level positions only. The practice of removing CVs while the recruitment process is ON is disturbing and there is no one to explain or to inform why it is being done. Even a routine mail is not sent to the client/consultant. I am surprised how this system is continuing without too many complaints.
    Read full review
    Implementation Rating
    Wolters Kluwer
    No answers on this topic
    Infinite Computer Solutions, Inc
    We purchased an out of the box solution and that worked well for us.
    Incentivized
    Read full review
    Alternatives Considered
    Wolters Kluwer
    100% better. Avalara is a self-starter kit where businesses are forced to create and develop their own bundles and product types. The support that you get from the AvaTax is not as user-friendly. SureTax is full of seasoned experts and full of industry leaders. Law firms that I have worked with in the past, as well as other CPAs, only recommend SureTax.
    Incentivized
    Read full review
    Infinite Computer Solutions, Inc
    SF ATS was not available at the time and Taleo was thought to be too expensive. In retrospect, given the amount of customization and leveraging of other vendor technology for things like analytics I suspect any cost advantage we realized evaporated
    Incentivized
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    Return on Investment
    Wolters Kluwer
    • Previously we paid $5,200 per year for a standalone telecom tax calculation program. The overall cost of the combined solution that we have is just about the same as the cost of everything that we have before adding that cost in.
    • Once you add in the additional benefit of the API integration and the automation that's freed up employee time, I think it's fairly safe to say that as we've grown, the combined efficiencies have allowed us to operate with two fewer employees than we would have otherwise needed.
    • Over past 4 years we have yet to be notified of any errors in our submitted regulatory taxes.
    Incentivized
    Read full review
    Infinite Computer Solutions, Inc
    • Kenexa has assisted us in identifying top talent within our target market of applicants.
    • Kenexa may exclude potentially good associates that don't test well.
    • Kenexa clearly defines specific categories and general notes for training, development, & coaching of associates on areas of opportunity.
    Incentivized
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    ScreenShots

    CCH® SureTax® Screenshots

    Screenshot of Transaction level viewScreenshot of Nexus dashboardScreenshot of Exempt Certificate ManagerScreenshot of Reporting viewScreenshot of Returns dashboardScreenshot of A return screenshot