What users are saying about
3 Ratings
20 Ratings
3 Ratings
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Score 10 out of 100
20 Ratings
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Score 9.2 out of 100

Feature Set Ratings

  • TaxJar ranks higher in 2 feature sets: Type of tax, Tax Reporting & Compliance

Type of tax

8.5

CCH SureTax

85%
9.3

TaxJar

93%
CCH SureTax ranks higher in 3/4 features

Sales and Use Taxes

8.0
80%
1 Rating
9.7
97%
6 Ratings

Cross-border Taxes

9.0
90%
1 Rating
9.0
90%
1 Rating

VAT / GST Taxes

8.0
80%
1 Rating
N/A
0 Ratings

Energy and Fuel Taxes

9.0
90%
1 Rating
N/A
0 Ratings

Tax Reporting & Compliance

9.3

CCH SureTax

93%
9.6

TaxJar

96%
TaxJar ranks higher in 5/7 features

Geolocation for Tax Assessment

10.0
100%
1 Rating
10.0
100%
3 Ratings

3rd-Party Software Integrations

9.0
90%
1 Rating
8.7
87%
6 Ratings

Tax Data Reporting

9.0
90%
1 Rating
9.8
98%
5 Ratings

Compliance Administration Management

10.0
100%
1 Rating
9.5
95%
4 Ratings

Tax Exemption Processing

8.0
80%
1 Rating
10.0
100%
2 Ratings

Tax Document Management

9.0
90%
1 Rating
9.5
95%
4 Ratings

Complex Tax Scenario Management

10.0
100%
1 Rating
10.0
100%
1 Rating

Attribute Ratings

  • TaxJar is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

8.0

CCH SureTax

80%
1 Rating
9.3

TaxJar

93%
13 Ratings

Support Rating

CCH SureTax

N/A
0 Ratings
7.5

TaxJar

75%
4 Ratings

Likelihood to Recommend

CCH SureTax

It is really well suited for accountants that simply prepare the returns and need accurate data. This makes the review process much quicker. If you do not have WorkStream connected it is tough to track the progress of a project. You have to check the reports daily to see if you have any work to do
Chantelle Chase | TrustRadius Reviewer

TaxJar

If you aren't a tax professional, this is a must. Trying to manually calculate which county/city/state sales tax is owed will break your brain. Actually, even if you were a tax professional, why would you want to manually do it when you could just have a tool like this to calculate it for you. I wish it was also affordable to have it file for you and there are some crunchy bits, but its pros definitely outweigh the cons.
Jessica Meadows Rich | TrustRadius Reviewer

Pros

CCH SureTax

  • The ability to eliminate errors is an excellent feature. The program auto populates the sales and use tax forms as well as validates addresses
  • This integrates with Microsoft Dynamics which allows you to run automated processes and track the progress on each project.
  • It also auto populates the sales tax forms and has error messages so you can be sure to have accurate data and not receive notices.
Chantelle Chase | TrustRadius Reviewer

TaxJar

  • The CSV upload for clients that do not have or want to connect directly is very good. It allows us to get a lot of the information done quickly.
  • The cost is very competitive.
  • According to our clients, the integration is relatively easy.
  • For the most part, the reports are accurate.
George Sleeman | TrustRadius Reviewer

Cons

CCH SureTax

  • The reporting system is really limited and hard to define useful reporting.
  • A really clunky system and not intuitive to use.
  • The error messages are really vague and you have to "guess" occasionally why the error is there.
Chantelle Chase | TrustRadius Reviewer

TaxJar

  • Continually increase its native integration features with BigCommerce, which recently just opened up more Checkout APIs and Sales Tax APIs.
  • The Amazon integration is confusing only because Amazon (sometimes?) calculates and collects sales tax on your behalf. It's not clear what's best-- to let Amazon do it for you or for TaxJar to handle it.
  • Onboarding could be a bit easier and guided.
Stephen Steinberg | TrustRadius Reviewer

Pricing Details

CCH SureTax

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

CCH SureTax Editions & Modules

Additional Pricing Details

TaxJar

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Optional
$0

Starting Price

$0

TaxJar Editions & Modules

Edition
Starter$191
Professional$991
PremiumCustom
  1. for up to 200 orders/month
  2. none
Additional Pricing Details
30 day free trial. No obligation, no activation fees. Upgrade, downgrade or cancel anytime. Pricing based on order volume. Transactions are equal to -Orders imported into TaxJar with one or more line items -SmartCalcs API pushed sales tax calculation If you go over your transaction limit during a single month, we will charge you the difference between the plan you’re on and the next highest plan. The next month you’ll start back on the original plan that you subscribed to, and the process will repeat itself again. This is all done automatically. Your plan will never be interrupted and you will not have to speak with a salesperson.

Support Rating

CCH SureTax

No score
No answers yet
No answers on this topic

TaxJar

TaxJar 7.5
Based on 4 answers
We had a few questions about integrations & onboarding, and support answered quickly and in-depth. They understood our questions - which were a bit technical in nature - and were able to provide an explanation in a timely and specific manner that allowed us to get the system up and running quickly.
Stephen Steinberg | TrustRadius Reviewer

Alternatives Considered

CCH SureTax

No answers on this topic

TaxJar

TaxJar is less expensive, simpler to integrate and their billing is straightforward so that you don't have to worry about huge surprises at the end of a month or quarter. They spend a lot less time on sales/marketing but their support is excellent and overall we have had a much better experience with TaxJar.
Jeff McRitchie | TrustRadius Reviewer

Return on Investment

CCH SureTax

  • It has improved accuracy and in doing so has created a better client experience.
  • It has improved efficiency and allows for more accountants to enter data.
  • The training has helped the whole team learn the basics which makes it nice to have back up people if something happens.
Chantelle Chase | TrustRadius Reviewer

TaxJar

  • With regards to ROI, it definitely saves time. And time, as they say, is money. It may be hard to put a particular dollar sign on this, but it definitely has provided a positive return.
  • It keeps me aware of where I have sales tax nexus that I might not know about otherwise. This is important. Even if I have to check it manually, at least I am made aware of where I need to file.
  • It allows me to track how much in sales tax we've paid year over year, which is a good indication of how our sales are doing.
Daniel Shatzkes CEO Entrepreneur, Manufacturer, Musician | TrustRadius Reviewer

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