What users are saying about
3 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 10 out of 100
Based on 3 reviews and ratings
20 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9.2 out of 100
Based on 20 reviews and ratings
Feature Set Ratings
- TaxJar ranks higher in 2 feature sets: Type of tax, Tax Reporting & Compliance
Type of tax
8.5
CCH SureTax
85%
9.3
TaxJar
93%
CCH SureTax ranks higher in 3/4 features
CCH SureTax ranks higher in 3/4 features
Sales and Use Taxes
8.0
80%
1 Rating
9.7
97%
6 Ratings
Cross-border Taxes
9.0
90%
1 Rating
9.0
90%
1 Rating
VAT / GST Taxes
8.0
80%
1 Rating
N/A
0 Ratings
Energy and Fuel Taxes
9.0
90%
1 Rating
N/A
0 Ratings
Tax Reporting & Compliance
9.3
CCH SureTax
93%
9.6
TaxJar
96%
TaxJar ranks higher in 5/7 features
TaxJar ranks higher in 5/7 features
Geolocation for Tax Assessment
10.0
100%
1 Rating
10.0
100%
3 Ratings
3rd-Party Software Integrations
9.0
90%
1 Rating
8.7
87%
6 Ratings
Tax Data Reporting
9.0
90%
1 Rating
9.8
98%
5 Ratings
Compliance Administration Management
10.0
100%
1 Rating
9.5
95%
4 Ratings
Tax Exemption Processing
8.0
80%
1 Rating
10.0
100%
2 Ratings
Tax Document Management
9.0
90%
1 Rating
9.5
95%
4 Ratings
Complex Tax Scenario Management
10.0
100%
1 Rating
10.0
100%
1 Rating
Attribute Ratings
- TaxJar is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend
8.0
CCH SureTax
80%
1 Rating
9.3
TaxJar
93%
13 Ratings
Support Rating
CCH SureTax
N/A
0 Ratings
7.5
TaxJar
75%
4 Ratings
Likelihood to Recommend
CCH SureTax
It is really well suited for accountants that simply prepare the returns and need accurate data. This makes the review process much quicker. If you do not have WorkStream connected it is tough to track the progress of a project. You have to check the reports daily to see if you have any work to do
Executive Assistant
GPL Tax & AccountingAccounting, 11-50 employees
TaxJar
If you aren't a tax professional, this is a must. Trying to manually calculate which county/city/state sales tax is owed will break your brain. Actually, even if you were a tax professional, why would you want to manually do it when you could just have a tool like this to calculate it for you. I wish it was also affordable to have it file for you and there are some crunchy bits, but its pros definitely outweigh the cons.
Owner
GCFLearnFree.orgRetail, 1-10 employees
Pros
CCH SureTax
- The ability to eliminate errors is an excellent feature. The program auto populates the sales and use tax forms as well as validates addresses
- This integrates with Microsoft Dynamics which allows you to run automated processes and track the progress on each project.
- It also auto populates the sales tax forms and has error messages so you can be sure to have accurate data and not receive notices.
Executive Assistant
GPL Tax & AccountingAccounting, 11-50 employees
TaxJar
- The CSV upload for clients that do not have or want to connect directly is very good. It allows us to get a lot of the information done quickly.
- The cost is very competitive.
- According to our clients, the integration is relatively easy.
- For the most part, the reports are accurate.
Owner
Tax Man To You, LLCAccounting, 1-10 employees
Cons
CCH SureTax
- The reporting system is really limited and hard to define useful reporting.
- A really clunky system and not intuitive to use.
- The error messages are really vague and you have to "guess" occasionally why the error is there.
Executive Assistant
GPL Tax & AccountingAccounting, 11-50 employees
TaxJar
- Continually increase its native integration features with BigCommerce, which recently just opened up more Checkout APIs and Sales Tax APIs.
- The Amazon integration is confusing only because Amazon (sometimes?) calculates and collects sales tax on your behalf. It's not clear what's best-- to let Amazon do it for you or for TaxJar to handle it.
- Onboarding could be a bit easier and guided.
Founder
Raw AthleticsSports, 1-10 employees
Pricing Details
CCH SureTax
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—CCH SureTax Editions & Modules
—
Additional Pricing Details
—TaxJar
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
Optional
$0
Starting Price
$0
TaxJar Editions & Modules
Edition
Starter | $191 |
---|---|
Professional | $991 |
Premium | Custom |
- for up to 200 orders/month
- none
Additional Pricing Details
30 day free trial. No obligation, no activation fees. Upgrade, downgrade or cancel anytime. Pricing based on order volume. Transactions are equal to -Orders imported into TaxJar with one or more line items -SmartCalcs API pushed sales tax calculation If you go over your transaction limit during a single month, we will charge you the difference between the plan you’re on and the next highest plan. The next month you’ll start back on the original plan that you subscribed to, and the process will repeat itself again. This is all done automatically. Your plan will never be interrupted and you will not have to speak with a salesperson.Support Rating
CCH SureTax
No score
No answers yet
No answers on this topic
TaxJar
TaxJar 7.5
Based on 4 answers
We had a few questions about integrations & onboarding, and support answered quickly and in-depth. They understood our questions - which were a bit technical in nature - and were able to provide an explanation in a timely and specific manner that allowed us to get the system up and running quickly.
Founder
Raw AthleticsSports, 1-10 employees
Alternatives Considered
CCH SureTax
No answers on this topic
TaxJar
TaxJar is less expensive, simpler to integrate and their billing is straightforward so that you don't have to worry about huge surprises at the end of a month or quarter. They spend a lot less time on sales/marketing but their support is excellent and overall we have had a much better experience with TaxJar.
Vice President of Ecommerce
MyBinding.comRetail, 51-200 employees
Return on Investment
CCH SureTax
- It has improved accuracy and in doing so has created a better client experience.
- It has improved efficiency and allows for more accountants to enter data.
- The training has helped the whole team learn the basics which makes it nice to have back up people if something happens.
Executive Assistant
GPL Tax & AccountingAccounting, 11-50 employees
TaxJar
- With regards to ROI, it definitely saves time. And time, as they say, is money. It may be hard to put a particular dollar sign on this, but it definitely has provided a positive return.
- It keeps me aware of where I have sales tax nexus that I might not know about otherwise. This is important. Even if I have to check it manually, at least I am made aware of where I need to file.
- It allows me to track how much in sales tax we've paid year over year, which is a good indication of how our sales are doing.
Founder/CEO
Gig Gear LLCMusic, 1-10 employees