CD2 Learning vs Paycom

• The ability to restrict and customise the security preferences to ensure the system remains standardised.
• The phone customer support is good because you can get through to someone when it is really urgent.
• A lot of the interface is customisable as well, so you can change the look and feel yourself.

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• Provides easy-to-use payroll software that is structured to help eliminate human error, allowing me to self-manage payroll with complete accuracy.
• Automatically generates the necessary and easy-to-access reports relating to wages and payroll taxes paid.
• Offers exceptional customer service with dedicated representatives who are very professional, responsive, knowledgeable, and courteous.
• Received thorough personal instruction/training on the use of the online software program.

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• There are times we wish CD2 Learning had additional resources to help address any issues that pop up within our platform in a more timely manner.
• CD2 Learning does not do a lot of custom development for each client. There are times we wish we could more easily alter aspects of the CD2 Learning platform to better fit our needs.
• CD2 Learning works in "sprints". Therefore, if an issue does not get included in the sprint, it can take some time before it is addressed.

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• Would like to see more options when creating a custom report.
• Clocking in 1 minute after the start of a schedule, takes away half an hour from the employee. We are consistently pushing the clock back one minutes so that employees don't lose that half hour. This only happens on our morning shift; not our Swing Shift.
• On anniversary dates the system changes the vacation accrual but does not enter the additional lump sum of 40 hours vacation to the employee's account. We go in and enter the lump sum manually.
• It is difficult to reprogram our time clock bells. Over time, the bell rings 1 or 2 minutes earlier than the actual time.

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• Better trained people, more efficient
• Less time to assign training, cost efficient

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• Cut payroll processing time from 1 week to 2 days.
• Cut ACA reporting time from 2 weeks to 2 days.
• Streamlined the benefits open enrollment from distributing, collecting, and faxing 100+ paper applications to having the employee enroll via the employee portal with minutes.

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