CD2 Learning vs. Thought Industries

CD2 Learning is a great fit for any organization wanting to help develop online training resources as well as online assessment and data analytics. CD2 Learning would not be a great fit for an organization wanting to do a lot of custom development to create a platform from scratch.

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Thought Industries is perfect if you are trying to scale your customer education business for a growing customer base. It is more expensive than their competitors, but the price is worth it based on the product and experience. Thought Industries is likely great for smaller customers, although we are an enterprise-level customer. If you are not offering multiple modalities for your training program, Thought Industries (or any LMS for that matter) might not be the best investment.

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• The ability to restrict and customise the security preferences to ensure the system remains standardised.
• The phone customer support is good because you can get through to someone when it is really urgent.
• A lot of the interface is customisable as well, so you can change the look and feel yourself.

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• Built in eCommerce pages and purchasing options.
• Data to drive real-time decision making.
• Customization options.
• Team to work with our needs and custom scope.

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• There are times we wish CD2 Learning had additional resources to help address any issues that pop up within our platform in a more timely manner.
• CD2 Learning does not do a lot of custom development for each client. There are times we wish we could more easily alter aspects of the CD2 Learning platform to better fit our needs.
• CD2 Learning works in "sprints". Therefore, if an issue does not get included in the sprint, it can take some time before it is addressed.

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• Lacks the ability to make courses required
• Cannot pull a report for a course(s) to show who has not started the course
• Cannot reset gamification or run specific gamification campaigns
• Although SCORM compliant, SCORM courses often break or do not show as complete on the learner side even when the module is marked as complete on the back end

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Terrible to use for administrators. Hard to find the function you are looking for and over complicated

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The customer support and customer success teams are really great. BUT, it is their product team that sends them into a super high rating. The product team has worked with me on several occasions to try to solve the business challenges that I have.

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Before going with CD2 Learning, we looked at using Cornerstone for our services. We found Cornerstone was considerably more expensive than CD2 Learning. Additionally, we were always very impressed with the people at CD2 Learning, which continues to be a great strength for them. Their people are wonderfully caring, supportive, and collaborative.

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Thought Industries is better on the financial side and as far as ease of use. It is more affordable than Docebo and is more aligned to an external customer use case. Docebo and Tovuti seemed to be more for internal training. Tovuti was less expensive, but it was a little harder to use although it had more quiz features.

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• Better trained people, more efficient
• Less time to assign training, cost efficient

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• Multiple Months with $20,000 in eCommerce Sales.
• Site Up Time and Engagement has remained steady for all 4 years.
• Course authoring is faster and more efficient.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info