Likelihood to Recommend Celonis is well suited especially for comparably big use cases due to hefty license costs. For thorough analyses, all departments should take part in the approach since there are a lot of hidden influences and effects from departments to one another. Use cases like conformance / revision are possible but will not be a big lever since this only involves checking single instances.
Read full review Microsoft BI is well suited for Stream analytics, easy data integration, report creation and UI/UX designs (limited but what all available are great ones) Microsoft BI may be less appropriate for handling huge number of datasets and difficult queries. It may also be difficult for a company with heavy data.
Read full review Pros Clear understanding on how the processes really run Excellent solution to support use cases like harmonization, process excellence, audit and compliance High performing methodology to build economic value addressing inefficiencies Perfect to convince clients showing objective evidences Make easy the enterprise collaboration Provide an E2E "movie" of the processes Able to ensure a centric model to connect all the core processes Top performances that save time of the analyst that can spend energy in his real work Excellent ETL, agnostic (able to extrapolate data from many DB) Strong capabilities of the data model Continuous innovation Solid platform to address projects of business process reengineering Read full review Comparatively easy to use compared to other data analytics solutions, collaborating with other colleagues on data work is simple. Using Visual Studio for database, ETL, reporting, and analytics development save time and money. Transfer of data from one application to another via Excel and comparison of data attributes between applications Dashboard functionality, as well as Python support, are available, allowing you to add additional charts and graphs. Read full review Cons User interface is complex and so it can take some time for users who are new to process mining to become familiar with the tool Celonis is not able to integrate with all of Uniper's enterprise application due to lack of connectors No real-time collaboration with other users e.g. lack of shared annotations Read full review The race to perfect gathering of Non-Traditional datasets is on-going; with Microsoft arguably not the leader of the pack in this category. Licensing options for PowerBI visualizations may be a factor. I.e. if you need to implement B2C PowerBI visualizations, the cost is considerably high especially for startups. Some clients are still resistant putting their data on the cloud, which restricts lots of functionality to Power BI. Read full review Likelihood to Renew We have been able to leverage Celonis [greatly] because of the commitment and support we receive from our data scientist. I strongly believe that we would not be able to accomplish this without her assistance. Moreover, when we escalate matters, the product development is engaged and commits resources to make sure our initiatives/business cases are supported.
Read full review Microsoft BI is fundamental to our suite of BI applications. That being said, Northcraft Analytics is focused on delighting our customers, so if the underlying factors of our decision change, we would choose to re-write our BI applications on a different stack. Luckily, mathematics are the fundamental IP of our technology... and is portable across all BI platforms for the foreseeable future.
Read full review Usability It is a great tool but also requires a lot of work to get it into a useable fashion. Part of this is on our end as we don't have the dedicated analyst function yet to really become self-sufficient with Celonis. It also uncovers a lot of data issues or at the very least, multiple rounds of development and data validation are required before getting to a position where the business users feel comfortable with the data being reflected. This is fairly normal with any data-related development effort and perhaps not unique to Celonis.
Read full review The Microsoft BI tools have great usability for both developers and end users alike. For developers familiar with Visual Studio, there is little learning curve. For those not, the single Visual Studio IDE means not having to learn separate tools for each component. For end-users, the web interface for SSRS is simple to navigate with intuitive controls. For ad-hoc analysis, Excel can connect directly to SSAS and provide a pivot table like experience which is familiar to many users. For database development, there is beginning to be some confusion, as there are now three tool choices (VS, SSMS, Azure Data Studio) for developers. I would like to see Azure Data Studio become the superset of SSMS and eventually supplant it.
Read full review Reliability and Availability The product has been reliable.
Read full review Performance SQL Server Reporting Services (SSRS) can drag at times. We created two report servers and placed them under an F5 load balancer. This configuration has worked well. We have seen sluggish performance at times due to the Windows Firewall.
Read full review Support Rating We submit tickets to Celonis through product support. No assistance is generally provided, have to wait and the ticket is then escalated to product support in Germany. Many times we submit the ticket and the support desk asks us the same questions back where they should already have this information.
Read full review While support from Microsoft isn't necessarily always best of breed, you're also not paying the price for premium support that you would on other platforms. The strength of the stack is in the ecosystem that surrounds it. In contrast to other products, there are hundreds, even thousands of bloggers that post daily as well as vibrant user communities that surround the tool. I've had much better luck finding help with SQL Server related issues than I have with any other product, but that help doesn't always come directly from Microsoft.
Read full review In-Person Training This training was more directed toward what the product was capable of rather than actual programming.
Read full review Online Training I have used on-line training from Microsoft and from Pragmatic Works. I would recommend Pragmatic Works as the best way to get up to speed quickly, and then use the Microsoft on-line training to deep dive into specific features that you need to get depth with.
Read full review Implementation Rating Celonis has a lot of tools to support the implementation.
Read full review We are a consulting firm and as such our best resources are always billing on client projects. Our internal implementation has weaknesses, but that's true for any company like ours. My rating is based on the product's ease of implementation.
Read full review Alternatives Considered The major reason to choose Celonis is that it has enhanced decision-making in filtering the candidates. The frontend designer has nice graphics and has well-designed self-service. I particularly enjoy the visual editor, which allows you to create complicated PQL without having to write any code, as well as the numerous filtering choices, including process mining options.
Read full review We have used the built in ConnectWise Manager reports and custom reports. The reports provide static data. PowerBI shows us live data we can drill down into and easily adjust parameters. It's much more useful than a static PDF report.
Read full review Return on Investment Celonis thus far (and I do not anticipate anything changing) has not had a negative impact on our business. It has challenged us to think differently about what is possible and jumpstarted process improvement aimed at saving both money and time while improving the morale of our end users. Celonis has also provided us with enough data to be to develop targeted business objectives on system usage and timeliness which without them was nearly impossible to measure let alone act upon Better order processing (quicker, more system driven, and saves money) Reduction in throughput time (our order fulfillment time has improved and our order processing time has decreased) Finds and acts on automation opportunities Can find large dollar value opportunities for process improvement Can find data driven recommendations for executive interactions Read full review As a SaaS provider we see being able to provide self-service BI to our client users as a competitive advantage. In fact the MSSQL enabled BI is a contributing factor to many winning RFPs we have done for prospective client organisations. However MSSQL BI requires extensive knowledge and skills to design and develop data warehouses & data models as a foundation to support business analysts and users to interrogate data effectively and efficiently. Often times we find having strong in-house MSSQL expertise is a bless. Read full review ScreenShots