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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    CentralReach

    Score6.3 out of 10
    N/ACentralReach, headquartered in Ft. Lauderdale, is a provider of electronic medical record (EMR), practice management, and clinical solutions that enable Applied Behavior Analysis (ABA) and related behavioral health practices to deliver quality autism care for superior outcomes. The company supports ABA space with solutions including precision teaching, clinical data collection, scheduling, billing and learning management. Boasting users among more than 100,000 clinicians and educators,…N/A

    EagleSoft

    Score4.9 out of 10
    N/AEagleSoft is a dental practice management software from the established Patterson Dental, featuring front desk administrative features (e.g. scheduling), billing, document management, and imaging, among other features.N/A
    Pricing
    CentralReachEagleSoft
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    CentralReachEagleSoft
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    User Ratings
    CentralReachEagleSoft
    Likelihood to Recommend
    8.8
    (4 ratings)
    7.9
    (4 ratings)
    Support Rating
    6.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    CentralReachEagleSoft
    Likelihood to Recommend
    CentralReach
    For an organization providing ABA service, there really is nobody else that even provides a remotely comparable service. It does have limitations and areas of the system that take more training or are less intuitive than one might hope, but their customer support representatives are generally really helpful and they are pretty quick to make updates to better serve their clients. They are incredible at finding efficient ways to reduce workflow, and while the product can be quite pricey, we have found that it has saved us at least 2 FT admin positions through the efficiency it has created and further frees up our clinicians so that they can focus in more on client outcomes. It's instrumental in our ability to scale our operations across locations. Even with its limitations, it's proven to be in a class of its own in the ABA world.
    Incentivized
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    Patterson Dental
    Eaglesoft is well-suited for a general dental practice. It
    allows all patient records to be housed under a single program, with buttons to access various components of the patient's chart. Radiographic
    images are taken and imported into the software, so there is no need to use
    additional software for patient images. I can't say whether this software would be well-suited for a specialty office.
    Incentivized
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    Pros
    CentralReach
    • CentralReach is easy to use once you get fully trained.
    • CentralReach helps us schedule our appointments, document our services, and quickly convert those sessions into charges to be billed to payors.
    • CentralReach is always evolving and implementing new features to keep up with client demands and the ever changing healthcare field.
    Incentivized
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    Patterson Dental
    • Customizable KPI Reporting
    • Progress Note
    Incentivized
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    Cons
    CentralReach
    • Scheduling module has its limitations
    • Instant Chat is not robust
    • The App is terrible!!
    Incentivized
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    Patterson Dental
    • The integrated email client has very limited Outlook compatibility, which means any Email Encryption Add-on will not load. Make sure you have a fully compatible Outlook if this is the case.
    • Patterson support has a long hold time, and doesn't deliver the best support around
    • The database must be stopped when you do your backup, which can be inconvenient and disallows hourly backup plans
    • If you are on a Domain, then each PC needs to be set up multiple times, depending on how many users will be using that PC. This can add to the setup
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    Support Rating
    CentralReach
    It was really good in the beginning and during implementation, now that they have been bought and are scaling support is lacking
    Incentivized
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    Patterson Dental
    No answers on this topic
    Alternatives Considered
    CentralReach
    The user functionality is intuitive. The customer service is beyond other products which allows you to be more efficient and effective at using the system. Also, entering programming which is the primary use is very easy and also intuitive. Many parts of the system are connected which auto populate reports for our therapist. On the business side, the scheduling to billing is very effective.
    Incentivized
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    Patterson Dental
    EagleSoft has more functions and is more user friendly than other dental software. The helpline either online or over the phone is always helpful.
    Incentivized
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    Return on Investment
    CentralReach
    • CR allows us to streamline across locations, share admin staff across locations and automate multiple processes that previously took administrative and clinical time.
    • CR actively seeks to continue to expand and refine their practices and products, and acquire related specialty services - a critical quality in a field that is evolving as quickly as ours is.
    • Using templates through CR and their scheduling and timesheet features ensures that we have an audit-proof system and that all sessions that we provide are in compliance with regulatory agencies for reimbursement.
    Incentivized
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    Patterson Dental
    • Eaglesoft has allowed the practices to track patient billing and insurances
    • Eaglesoft allows for bills to be mailed out to the patient
    • Electronic prescription writing saves time
    • Patient scheduling is easy to accomplish through the software
    Incentivized
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    ScreenShots