CentralReach vs. EHR 24/7 by Office Ally

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
CentralReach
Score 5.8 out of 10
N/A
CentralReach, headquartered in Ft. Lauderdale, is a provider of electronic medical record (EMR), practice management, and clinical solutions that enable Applied Behavior Analysis (ABA) and related behavioral health practices to deliver quality autism care for superior outcomes. The company supports ABA space with solutions including precision teaching, clinical data collection, scheduling, billing and learning management. Boasting users among more than 100,000 clinicians and educators,…N/A
EHR 24/7
Score 6.1 out of 10
N/A
Office Ally in Vancouver, Washington offers their suite of interactive asp internet based solutions allowing for patient care from the point of contact in the physician's office to receiving payment from the insurance companies and providing overall care management from the IPAs and Health Plans. For $29.95 per month/provider, Office Ally offers EHR 24/7, an Electronic Health Records Program designed to allow healthcare providers to spend more time with patients and less time on paperwork.
$39.95
per month
Pricing
CentralReachEHR 24/7 by Office Ally
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
CentralReachEHR 24/7
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
CentralReachEHR 24/7 by Office Ally
Billing and Claims Management
Comparison of Billing and Claims Management features of Product A and Product B
CentralReach
-
Ratings
EHR 24/7 by Office Ally
9.0
2 Ratings
16% above category average
Real-time eligibility verification00 Ratings9.01 Ratings
Claims management00 Ratings9.01 Ratings
Coding00 Ratings9.01 Ratings
Patient billing00 Ratings9.01 Ratings
Financial Reporting00 Ratings9.02 Ratings
Patient Scheduling
Comparison of Patient Scheduling features of Product A and Product B
CentralReach
-
Ratings
EHR 24/7 by Office Ally
9.0
2 Ratings
12% above category average
Rule-based scheduling00 Ratings9.02 Ratings
Automated appointment reminders00 Ratings9.02 Ratings
Automated patient check-in00 Ratings9.01 Ratings
Multi-location support00 Ratings9.01 Ratings
Calendar interface00 Ratings9.01 Ratings
Electronic Medical Records
Comparison of Electronic Medical Records features of Product A and Product B
CentralReach
-
Ratings
EHR 24/7 by Office Ally
8.4
1 Ratings
14% above category average
Charting / document management00 Ratings8.01 Ratings
Templates00 Ratings8.01 Ratings
Patient portal00 Ratings8.01 Ratings
Mobile/tablet support00 Ratings9.01 Ratings
Fax integration00 Ratings8.01 Ratings
Integration with other EMR and PM systems00 Ratings9.01 Ratings
Workflow automation00 Ratings8.01 Ratings
Speech recognition00 Ratings9.01 Ratings
Customization00 Ratings8.01 Ratings
E-prescribing00 Ratings9.01 Ratings
Medical Security and Privacy
Comparison of Medical Security and Privacy features of Product A and Product B
CentralReach
-
Ratings
EHR 24/7 by Office Ally
9.3
2 Ratings
10% above category average
HIPAA compliance00 Ratings10.02 Ratings
Role-based permission levels00 Ratings9.02 Ratings
Data backups and redundancy00 Ratings9.01 Ratings
Local mode / networking failsafe00 Ratings9.01 Ratings
Workflow and Scale
Comparison of Workflow and Scale features of Product A and Product B
CentralReach
-
Ratings
EHR 24/7 by Office Ally
8.7
2 Ratings
10% above category average
Task tracking00 Ratings9.01 Ratings
Specialty-specific workflows00 Ratings9.01 Ratings
Multi-office / multi-physician capabilities00 Ratings8.02 Ratings
Best Alternatives
CentralReachEHR 24/7 by Office Ally
Small Businesses

No answers on this topic

athenaClinicals
athenaClinicals
Score 8.8 out of 10
Medium-sized Companies

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CareLogic EHR
CareLogic EHR
Score 10.0 out of 10
Enterprises

No answers on this topic

Epic
Epic
Score 8.6 out of 10
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User Ratings
CentralReachEHR 24/7 by Office Ally
Likelihood to Recommend
8.8
(4 ratings)
9.0
(2 ratings)
Support Rating
6.0
(1 ratings)
6.0
(1 ratings)
User Testimonials
CentralReachEHR 24/7 by Office Ally
Likelihood to Recommend
CentralReach
For an organization providing ABA service, there really is nobody else that even provides a remotely comparable service. It does have limitations and areas of the system that take more training or are less intuitive than one might hope, but their customer support representatives are generally really helpful and they are pretty quick to make updates to better serve their clients. They are incredible at finding efficient ways to reduce workflow, and while the product can be quite pricey, we have found that it has saved us at least 2 FT admin positions through the efficiency it has created and further frees up our clinicians so that they can focus in more on client outcomes. It's instrumental in our ability to scale our operations across locations. Even with its limitations, it's proven to be in a class of its own in the ABA world.
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Office Ally
Smaller doctor or dental offices would be fine using Office Ally for patient visits and appointments; it's easy to use and learn, and I'm able to handle most needs with it. For a larger practice, there are better, more technologically advanced software products that would offer more streamlined and professional statements, schedules, and accounting needs.
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Pros
CentralReach
  • CentralReach is easy to use once you get fully trained.
  • CentralReach helps us schedule our appointments, document our services, and quickly convert those sessions into charges to be billed to payors.
  • CentralReach is always evolving and implementing new features to keep up with client demands and the ever changing healthcare field.
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Office Ally
  • User friendly
  • Structure of the software
  • paper less
  • software is simple
  • I can do almost all work with one software.
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Cons
CentralReach
  • Scheduling module has its limitations
  • Instant Chat is not robust
  • The App is terrible!!
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Office Ally
  • There needs to be a way to print patient visit summaries for a date range vs printing one summary for each appointment, one at a time.
  • It would be helpful if the top row of the calendar, showing doctors/practitioners names, would remain on the screen when scrolling to the end of the day. Appointments get scheduled under the wrong doctor at times because the names disappear and columns get confused.
  • There should be a way to view/print/download what has been paid, per patient, to the office in one place vs searching for payments under the Accounting Tab and payments tracked under Patient visits.
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Support Rating
CentralReach
It was really good in the beginning and during implementation, now that they have been bought and are scaling support is lacking
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Office Ally
I haven't had to call too many times to get help with Office Ally but when I have had to call, I haven't always had the best customer service. It seems that I am bugging the person I reach when I call for technical support because I'm usually reminded that there are videos to watch for technical support help. On the flip side, there have been times that I called for help and was treated how you assume you'll be treated when you call for help - with grace, dignity, professionalism, and respect.
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Alternatives Considered
CentralReach
The user functionality is intuitive. The customer service is beyond other products which allows you to be more efficient and effective at using the system. Also, entering programming which is the primary use is very easy and also intuitive. Many parts of the system are connected which auto populate reports for our therapist. On the business side, the scheduling to billing is very effective.
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Office Ally
I used to use Best Notes. Best Notes was difficult to navigate and very inflexible. We used it in the early time of EHR/EMR, so that the software was not very useful. When I changed to Office Ally, we are so delighted to change it because again it is easily to navigate the software. There is minimum of learning curve than other software.
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Return on Investment
CentralReach
  • CR allows us to streamline across locations, share admin staff across locations and automate multiple processes that previously took administrative and clinical time.
  • CR actively seeks to continue to expand and refine their practices and products, and acquire related specialty services - a critical quality in a field that is evolving as quickly as ours is.
  • Using templates through CR and their scheduling and timesheet features ensures that we have an audit-proof system and that all sessions that we provide are in compliance with regulatory agencies for reimbursement.
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Office Ally
  • Very positive
  • It makes my work easy
  • I can centralize my work to this software.
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ScreenShots

EHR 24/7 Screenshots

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