CentralReach vs. Veradigm Practice Management

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
CentralReach
Score 6.1 out of 10
N/A
CentralReach, headquartered in Ft. Lauderdale, is a provider of electronic medical record (EMR), practice management, and clinical solutions that enable Applied Behavior Analysis (ABA) and related behavioral health practices to deliver quality autism care for superior outcomes. The company supports ABA space with solutions including precision teaching, clinical data collection, scheduling, billing and learning management. Boasting users among more than 100,000 clinicians and educators,…N/A
Veradigm Practice Management
Score 8.0 out of 10
N/A
Veradigm Practice Management (formerly Allscripts Practice Management) is a comprehensive revenue cycle management solution for physician practices and large hospital organizations. The vendor’s value proposition is that it boosts operational efficiency and productivity by helping users manage scheduling, collections, claims, and denials. The vendor says their solution addresses the following challenges: Shifting from fee-for-service…N/A
Pricing
CentralReachVeradigm Practice Management
Editions & Modules
No answers on this topic
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Offerings
Pricing Offerings
CentralReachVeradigm Practice Management
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Best Alternatives
CentralReachVeradigm Practice Management
Small Businesses

No answers on this topic

Kareo Practice Management
Kareo Practice Management
Score 6.9 out of 10
Medium-sized Companies

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CareLogic EHR
CareLogic EHR
Score 10.0 out of 10
Enterprises

No answers on this topic

Epic
Epic
Score 8.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
CentralReachVeradigm Practice Management
Likelihood to Recommend
8.8
(4 ratings)
9.0
(3 ratings)
Usability
-
(0 ratings)
10.0
(1 ratings)
Support Rating
6.0
(1 ratings)
9.0
(1 ratings)
User Testimonials
CentralReachVeradigm Practice Management
Likelihood to Recommend
CentralReach
For an organization providing ABA service, there really is nobody else that even provides a remotely comparable service. It does have limitations and areas of the system that take more training or are less intuitive than one might hope, but their customer support representatives are generally really helpful and they are pretty quick to make updates to better serve their clients. They are incredible at finding efficient ways to reduce workflow, and while the product can be quite pricey, we have found that it has saved us at least 2 FT admin positions through the efficiency it has created and further frees up our clinicians so that they can focus in more on client outcomes. It's instrumental in our ability to scale our operations across locations. Even with its limitations, it's proven to be in a class of its own in the ABA world.
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Veradigm (formerly Allscripts)
Although the EHR software industry is still developing, Allscripts has proven to be better than most.
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Pros
CentralReach
  • CentralReach is easy to use once you get fully trained.
  • CentralReach helps us schedule our appointments, document our services, and quickly convert those sessions into charges to be billed to payors.
  • CentralReach is always evolving and implementing new features to keep up with client demands and the ever changing healthcare field.
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Veradigm (formerly Allscripts)
  • Ease of monitoring reports from all providers for each provider
  • Ease of copying last report into current on
  • Ease of deleting report when starting the wrong type of report
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Cons
CentralReach
  • Scheduling module has its limitations
  • Instant Chat is not robust
  • The App is terrible!!
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Veradigm (formerly Allscripts)
  • Some of the "canned" reports are wrong. We have reported issues to Allscripts multiple times and they never were interested in fixing the problem.
  • The work and total RVU values that are assigned to each CPT code don't have a reference for the year so we have to keep changing them every year and overwrite the old ones.
  • There is no option to load facility and non-facility values for total RVUs.
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Usability
CentralReach
No answers on this topic
Veradigm (formerly Allscripts)
Moving away from paper reports is a little hard at first like ripping off a bandaid, but once you're fully integrated, it's just so much easier to see all your work over time and access reports, schedules, and all pertinent employment information for each patient. Not having to deal with paper files just changes the office completely.
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Support Rating
CentralReach
It was really good in the beginning and during implementation, now that they have been bought and are scaling support is lacking
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Veradigm (formerly Allscripts)
I'm actually not sure if we call Allscripts support or our own support team with superusers. There never seems to be a problem that can't be fixed right away. The biggest problem you can have is when you start a report when the patient hasn't been checked in. I know how to fix it myself now, but it takes a few minutes with support when you need them to back it out.
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Alternatives Considered
CentralReach
The user functionality is intuitive. The customer service is beyond other products which allows you to be more efficient and effective at using the system. Also, entering programming which is the primary use is very easy and also intuitive. Many parts of the system are connected which auto populate reports for our therapist. On the business side, the scheduling to billing is very effective.
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Veradigm (formerly Allscripts)
Centricity is much more difficult to get support for in my experience.
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Return on Investment
CentralReach
  • CR allows us to streamline across locations, share admin staff across locations and automate multiple processes that previously took administrative and clinical time.
  • CR actively seeks to continue to expand and refine their practices and products, and acquire related specialty services - a critical quality in a field that is evolving as quickly as ours is.
  • Using templates through CR and their scheduling and timesheet features ensures that we have an audit-proof system and that all sessions that we provide are in compliance with regulatory agencies for reimbursement.
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Veradigm (formerly Allscripts)
  • I am only a user but it's easy to assume that this program is very expensive.
  • Access to reports across all providers is game-changing.
  • Helping the patient navigate care by seeing not just reports but scheduled visits is also a major plus.
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