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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    CentralReach

    Score6.3 out of 10
    N/ACentralReach, headquartered in Ft. Lauderdale, is a provider of electronic medical record (EMR), practice management, and clinical solutions that enable Applied Behavior Analysis (ABA) and related behavioral health practices to deliver quality autism care for superior outcomes. The company supports ABA space with solutions including precision teaching, clinical data collection, scheduling, billing and learning management. Boasting users among more than 100,000 clinicians and educators,…N/A

    Therabill by WebPT

    Score7.4 out of 10
    N/ATherabill, by WebPT is a web based electronic billing and practice management system designed for independent healthcare providers, billing services, or healthcare facilities. Therabill is specifically designed for behavioral, developmental, occupational, physical, speech and other healthcare therapists.

    $149

    per month per provider

    Pricing
    CentralReachTherabill by WebPT
    Editions & Modules
    No answers on this topic
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    Offerings
    Pricing Offerings
    CentralReachTherabill by WebPT
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup fee$199 one-time fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    CentralReachTherabill by WebPT
    Small Businesses
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    Medium-sized Companies
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    athenaIDX
    Score1 out of 10
    Enterprises
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    All AlternativesView all alternativesView all alternatives
    User Ratings
    CentralReachTherabill by WebPT
    Likelihood to Recommend
    8.8
    (4 ratings)
    6.8
    (3 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    7.0
    (1 ratings)
    Usability
    -
    (0 ratings)
    7.8
    (2 ratings)
    Support Rating
    6.0
    (1 ratings)
    5.0
    (1 ratings)
    User Testimonials
    CentralReachTherabill by WebPT
    Likelihood to Recommend
    CentralReach
    For an organization providing ABA service, there really is nobody else that even provides a remotely comparable service. It does have limitations and areas of the system that take more training or are less intuitive than one might hope, but their customer support representatives are generally really helpful and they are pretty quick to make updates to better serve their clients. They are incredible at finding efficient ways to reduce workflow, and while the product can be quite pricey, we have found that it has saved us at least 2 FT admin positions through the efficiency it has created and further frees up our clinicians so that they can focus in more on client outcomes. It's instrumental in our ability to scale our operations across locations. Even with its limitations, it's proven to be in a class of its own in the ABA world.
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    WebPT
    For smaller clinics who see fewer numbers of patients or rarely deal with claim denials, Therabill by WebPT would be satisfactory and effective for use. However, because the workflows for handling claim denials and for entering batch payments can be so tedious, difficult, and time-consuming, I would not recommend the suite for businesses with greater quantities of daily claims or complex billing scenarios.
    Incentivized
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    Pros
    CentralReach
    • CentralReach is easy to use once you get fully trained.
    • CentralReach helps us schedule our appointments, document our services, and quickly convert those sessions into charges to be billed to payors.
    • CentralReach is always evolving and implementing new features to keep up with client demands and the ever changing healthcare field.
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    WebPT
    • Great integration with WebPT
    • Love the auto posting of patient payments when we apply ERAs - and the ability to not apply if there is a secondary.
    • The Patient statements are pretty easy to send out. Love that we have options to print or email them.
    • The zendesk site answers a LOT of questions and is a fantastic resource.
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    Cons
    CentralReach
    • Scheduling module has its limitations
    • Instant Chat is not robust
    • The App is terrible!!
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    WebPT
    • Customer Services is hit or miss
    • Payments sometimes applied incorrectly
    • Lack of Guidance for set up
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    Likelihood to Renew
    CentralReach
    No answers on this topic
    WebPT
    We are actually looking at other options - unsure whether we will continue
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    Usability
    CentralReach
    No answers on this topic
    WebPT
    The UI is fairly user-friendly and finding what you need on the site isn't that difficult. Once set up, EDI and ERA receipt works smoothly and payment posting from ERAs is straightforward and simple for the most part. But handling claim denials, corrections, and resubmissions is incredibly difficult. It is not only difficult to find and sort them, but to send them out for reprocessing as well.
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    Support Rating
    CentralReach
    It was really good in the beginning and during implementation, now that they have been bought and are scaling support is lacking
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    WebPT
    Chat is great but often not working or very slow responses. Can't easily talk to a person about issues and emails are very slow to get answered
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    Alternatives Considered
    CentralReach
    The user functionality is intuitive. The customer service is beyond other products which allows you to be more efficient and effective at using the system. Also, entering programming which is the primary use is very easy and also intuitive. Many parts of the system are connected which auto populate reports for our therapist. On the business side, the scheduling to billing is very effective.
    Incentivized
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    WebPT
    WebPT helps with all record keeping, compliance and note taking while therabill helps with making billing easy to perform and track.
    Incentivized
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    Return on Investment
    CentralReach
    • CR allows us to streamline across locations, share admin staff across locations and automate multiple processes that previously took administrative and clinical time.
    • CR actively seeks to continue to expand and refine their practices and products, and acquire related specialty services - a critical quality in a field that is evolving as quickly as ours is.
    • Using templates through CR and their scheduling and timesheet features ensures that we have an audit-proof system and that all sessions that we provide are in compliance with regulatory agencies for reimbursement.
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    WebPT
    • Increased ease with financials year over year
    • easy to track profits
    • easy to track busy seasons
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