What users are saying about
3 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 6.9 out of 100
Based on 3 reviews and ratings
8 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.4 out of 100
Based on 8 reviews and ratings
Attribute Ratings
- DialogTech is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend
5.0
Call Box
50%
1 Rating

8.4
DialogTech
84%
8 Ratings
Likelihood to Renew
Call Box
N/A
0 Ratings

5.0
DialogTech
50%
1 Rating
Support Rating
Call Box
N/A
0 Ratings

8.0
DialogTech
80%
2 Ratings
Likelihood to Recommend
Call Box
[Call Box is well suited for] larger organizations or larger target market[.]

Verified User
Professional in Sales
Banking Company, 5001-10,000 employeesDialogTech
DialogTech is well suited for franchise business models for both the franchisor and franchisee. For the franchisor, we have great insight into all of the calls that are happening for all locations. We can see what channels are driving the most high-quality calls and where we are seeing areas of opportunity. We utilize this data to coach our franchisees and digital agencies on where to spend more digital dollars and where to pull back from.
Digital Marketing Manager
Elements MassageConsumer Services, 10,001+ employees
Pros
Call Box
- Prospect contact information
- Lead generation
- Quality leads

Verified User
Professional in Sales
Banking Company, 5001-10,000 employeesDialogTech
- It is reliable and never goes down.
- The reporting is simple to use and provides the right data.
- The customer service is great, they always answer the phone.
Marketing Consultant - SEO Consultant & Internet Marketing Professional
Towsley AssociatesInternet, 11-50 employees
Cons
Call Box
- Revenue estimate or company size

Verified User
Professional in Sales
Banking Company, 5001-10,000 employeesDialogTech
- Improving the reporting to include graphic displays/data visualization natively rather than exporting to Excel.
- Customize call length reporting and filtering. Options now are <1 minute, 1-5 minutes, etc. But < 2 minutes is a better option because it takes a minute just to get through prompts and listen to a voicemail greeting.
Internet Marketing Manager
Hale Trailer Brake and WheelTransportation/Trucking/Railroad, 201-500 employees
Pricing Details
Call Box
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—DialogTech
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Likelihood to Renew
Call Box
No score
No answers yet
No answers on this topic
DialogTech
DialogTech 5.0
Based on 1 answer
The only reason we would not use IfByPhone again is if our resellers do not need another IVR Solution.
Software Systems Developer
Coast 2 Coast CellularComputer Software, 11-50 employees
Support Rating
Call Box
No score
No answers yet
No answers on this topic
DialogTech
DialogTech 8.0
Based on 2 answers
They were typically easy to deal with, and solved our issues quickly, especially later in our use time. In the beginning, it was sometimes difficult to get a fast resolution because the nature of our problems resided in partnerships that they had with vendors for telecom routes.
Director of Marketing
Bailey's Holding CompanyTransportation/Trucking/Railroad, 501-1000 employees
Alternatives Considered
Call Box
Call Box provides much more detail than VoilaNorbet

Verified User
Professional in Sales
Banking Company, 5001-10,000 employeesDialogTech
DialogTech has more pricing options. The onboarding process flows very smoothly and professionally. Their interface is very user-friendly and they offer continuous support via their communication channel and resources provided. The setup is very easy and fast to get going with. I am very content with their current solutions overall.
Digital Media Manager
White Shark MediaMarketing & Advertising, 51-200 employees
Return on Investment
Call Box
- Increased efficiency
- Improved outreach attempts

Verified User
Professional in Sales
Banking Company, 5001-10,000 employeesDialogTech
- Overall they offer a good service at a fair price
- Their reverse look-up fees are to high limiting the amount of call data collected
Telephony Manager
LeadingResponseMarketing & Advertising, 51-200 employees