What users are saying about
3 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 5 out of 100
Based on 3 reviews and ratings
4 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 7.6 out of 100
Based on 4 reviews and ratings
Attribute Ratings
- Cloud 9 Software is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend
5.0
Cerner Practice Management (PowerWorks)
50%
3 Ratings
7.6
Cloud 9 Software
76%
4 Ratings
Performance
7.0
Cerner Practice Management (PowerWorks)
70%
2 Ratings
Cloud 9 Software
N/A
0 Ratings
Likelihood to Recommend
Cerner Practice Management (PowerWorks)
Well suited in the clinical setting although a little tedious. Not suited in many other places.
Registered Nurse
Children's Hospital ColoradoHospital & Health Care, 1001-5000 employees
Cloud 9 Software
Cloud 9 Software is web based and runs fast for our office without any complications. I would say I do more clicking with the mouse having to move from different screens and closing screens that has been a negative for me.
Scheduling Coordinator
Crawford OrthodonticsMedical Practice, 1-10 employees
Pros
Cerner Practice Management (PowerWorks)
- Scheduling - I personally enjoy the ease of use with the solution. It also has a great "memory" as to patient rescheduling, no shows, etc. Being able to create multiple schedules to reflect different practitioners is such a major plus in this system.
- Customization - I am able to create Super-bills, Global Periods, and Insurance Details pertinent to each patient and not have to RECREATE them every time like I had to in past systems.
- EOB - an added bonus is the ability for the system to check EOB ahead of time. This is a HUGE time saving in an office!
Information Technology and Services Professional
Flagler HospitalHospital & Health Care, 1001-5000 employees
Cloud 9 Software
- Customer Service rarely has any hold time, which is seriously important.
- Cloud 9 cloud-based software makes rescheduling from home, or accessing patient records to triage emergencies a must-have in 2021.
- All printers and scanners can be easily accessed from any computer.
- Without networking/servers any computer can be easily replaced without paying an IT to set it up.
- Tablet-Friendly.

Verified User
Manager in Finance and Accounting
Medical Practice Company, 1-10 employeesCons
Cerner Practice Management (PowerWorks)
- Only seems applicable for small organizations.
Cardiovascular Monitor Technician
SpecialtyCareMedical Practice, 1001-5000 employees
Cloud 9 Software
- Editing photos
- Less clicking to load things
- Timeline feature to chart entry screen
Dental Assistant
Crawford OrthodonticsMedical Practice, 1-10 employees
Pricing Details
Cerner Practice Management (PowerWorks)
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Cloud 9 Software
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Performance
Cerner Practice Management (PowerWorks)
Cerner Practice Management (PowerWorks) 7.0
Based on 2 answers
Everything within the system works smoothly, it’s just time-consuming and could be a bit more simplistic.
Registered Nurse
Children's Hospital ColoradoHospital & Health Care, 1001-5000 employees
Cloud 9 Software
No score
No answers yet
No answers on this topic
Alternatives Considered
Cerner Practice Management (PowerWorks)
I personally would use this system over any other systems currently on the market. Athena has a nice product...however, it can be quite expensive and the colors are draining on the eyes. eClinical Works also has a system that is comparable, but the customization I found wasn't as easy as the Cerner product
Information Technology and Services Professional
Flagler HospitalHospital & Health Care, 1001-5000 employees
Cloud 9 Software
OrthoTrac for us became very slow and it became complicated with our fact paced office. We selected Cloud 9 [Software] due to it being web based and it runs very smoothly for our practice.
Scheduling Coordinator
Crawford OrthodonticsMedical Practice, 1-10 employees
Return on Investment
Cerner Practice Management (PowerWorks)
No answers on this topic
Cloud 9 Software
- Our office has overall been able to move at a faster pace.
Dental Assistant
Crawford OrthodonticsHealth, Wellness and Fitness, 1-10 employees