Cerner Practice Management vs. Cloud 9 Software

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cerner Practice Management
Score 5.4 out of 10
N/A
Cerner Practice Management, formerly under the name "PowerWorks"is a software solution that enables users to manage clinic operations across registration, scheduling, patient tracking, patient accounting and reporting through one workflow.N/A
Cloud 9 Software
Score 8.7 out of 10
N/A
Anytime, anywhere access to patient data is critical in this day and age. Cloud 9 Software is a browser-based practice management system for orthodontics, pediatric dentistry, group practices, and DSOs which provides 24/7 live access to treatment planning, images, and patient data from any internet-enabled device. Cloud 9 states they have successfully deployed their cloud-based practice management software at more than 1,500 locations, and currently connects almost 15,000 individual users from…N/A
Pricing
Cerner Practice ManagementCloud 9 Software
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Cerner Practice ManagementCloud 9 Software
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Cerner Practice ManagementCloud 9 Software
Top Pros
Top Cons
Best Alternatives
Cerner Practice ManagementCloud 9 Software
Small Businesses
Kareo Practice Management
Kareo Practice Management
Score 6.9 out of 10

No answers on this topic

Medium-sized Companies
Qualifacts CareLogic EHR
Qualifacts CareLogic EHR
Score 9.9 out of 10

No answers on this topic

Enterprises
Epic
Epic
Score 8.4 out of 10

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
Cerner Practice ManagementCloud 9 Software
Likelihood to Recommend
5.0
(3 ratings)
8.6
(8 ratings)
Likelihood to Renew
-
(0 ratings)
9.1
(1 ratings)
Usability
-
(0 ratings)
9.1
(1 ratings)
Performance
7.0
(1 ratings)
-
(0 ratings)
Support Rating
-
(0 ratings)
9.1
(1 ratings)
Implementation Rating
-
(0 ratings)
7.3
(1 ratings)
User Testimonials
Cerner Practice ManagementCloud 9 Software
Likelihood to Recommend
Oracle
Well suited in the clinical setting although a little tedious. Not suited in many other places.
Read full review
Cloud 9 Software
Charting is easy. Clicking on all that tabs at each appointment. That makes it a lot quicker when charting. I would like to see a new tab to view X-rays. When I have to scroll through all the photos to view when we took the last x-rays, it’s a lot because we take photos at every appointment.
Read full review
Pros
Oracle
  • Scheduling - I personally enjoy the ease of use with the solution. It also has a great "memory" as to patient rescheduling, no shows, etc. Being able to create multiple schedules to reflect different practitioners is such a major plus in this system.
  • Customization - I am able to create Super-bills, Global Periods, and Insurance Details pertinent to each patient and not have to RECREATE them every time like I had to in past systems.
  • EOB - an added bonus is the ability for the system to check EOB ahead of time. This is a HUGE time saving in an office!
Read full review
Cloud 9 Software
  • Awesome support via chat and phone
  • Rewards program
  • Cloud based
  • Multiple ways to do each task
  • Personal customer experience
  • User friendly software
  • Offer online classes and yearly meetings
  • Platform to make changes and requests - yes they implement the ideas frequently as well
  • The training staff was outstanding!
Read full review
Cons
Oracle
  • Only seems applicable for small organizations.
Read full review
Cloud 9 Software
  • I wish the check out process could be a little more simplified.
  • I feel I do a lot more clicking with the mouse with opening and closing screens.
  • When clicking on a patient in the schedule I wish it showed who I'm calling to verify and appointment without opening the patients chart.
Read full review
Likelihood to Renew
Oracle
No answers on this topic
Cloud 9 Software
Easy to use!
Read full review
Usability
Oracle
No answers on this topic
Cloud 9 Software
Easy peasy! Easy to navigate and start using from day one!
Read full review
Performance
Oracle
Everything within the system works smoothly, it’s just time-consuming and could be a bit more simplistic.
Read full review
Cloud 9 Software
No answers on this topic
Support Rating
Oracle
No answers on this topic
Cloud 9 Software
I have spoken to several support members along the way, and everyone is super helpful and exited to find a solution. Everyone is courtesy and patient. I had a problem that I could not figure out on my own and just with my description, I was given clear step by step instructions to get it solved!
Read full review
Implementation Rating
Oracle
No answers on this topic
Cloud 9 Software
Better training/trainors
Read full review
Alternatives Considered
Oracle
I personally would use this system over any other systems currently on the market. Athena has a nice product...however, it can be quite expensive and the colors are draining on the eyes. eClinical Works also has a system that is comparable, but the customization I found wasn't as easy as the Cerner product
Read full review
Cloud 9 Software
The non-server version of Ortho2 we were already using would have cost a significant amount to merge our three separate office databases. Cloud 9 already had parameters set to be able to do this. All of our documents and images transferred over with just minor issues- like where would our online forms go that Cloud 9 did not have an automatic home for. Cloud 9, on the other hand, does not have nifty image layout options, their letter editor is a cranky non-Word program I do not like, and creating custom reports is definitely easier in Ortho2.
Read full review
Return on Investment
Oracle
No answers on this topic
Cloud 9 Software
  • We could access everything from home during Covid shutdowns since it’s cloud based.
  • Negative would be more time editing photos & more clicks to get to things.
  • It has also made billing and insurance claims easier.
Read full review
ScreenShots