Cerner Practice Management vs. Epic

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cerner Practice Management
Score 5.1 out of 10
N/A
Cerner Practice Management, formerly under the name "PowerWorks"is a software solution that enables users to manage clinic operations across registration, scheduling, patient tracking, patient accounting and reporting through one workflow.N/A
Epic
Score 9.0 out of 10
N/A
Epic offers a suite of medical practice management and EHR software.N/A
Pricing
Cerner Practice ManagementEpic
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Cerner Practice ManagementEpic
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Cerner Practice ManagementEpic
Considered Both Products
Cerner Practice Management
Chose Cerner Practice Management
PowerWorks is more detailed but more time-consuming. It doesn’t chart from exception which takes a lot of time, there is not a copy and paste feature and no ability to refer back to anything else you have input unless you make a comment. Epic has many of these features that …
Epic

No answer on this topic

Top Pros
Top Cons
Features
Cerner Practice ManagementEpic
Billing and Claims Management
Comparison of Billing and Claims Management features of Product A and Product B
Cerner Practice Management
-
Ratings
Epic
9.0
6 Ratings
17% above category average
Real-time eligibility verification00 Ratings9.05 Ratings
Claims management00 Ratings9.05 Ratings
Coding00 Ratings9.06 Ratings
Patient billing00 Ratings9.06 Ratings
Financial Reporting00 Ratings9.05 Ratings
Patient Scheduling
Comparison of Patient Scheduling features of Product A and Product B
Cerner Practice Management
-
Ratings
Epic
9.7
6 Ratings
21% above category average
Rule-based scheduling00 Ratings10.06 Ratings
Automated appointment reminders00 Ratings10.05 Ratings
Automated patient check-in00 Ratings10.04 Ratings
Multi-location support00 Ratings10.05 Ratings
Calendar interface00 Ratings8.35 Ratings
Electronic Medical Records
Comparison of Electronic Medical Records features of Product A and Product B
Cerner Practice Management
-
Ratings
Epic
9.9
6 Ratings
31% above category average
Charting / document management00 Ratings10.06 Ratings
Templates00 Ratings10.06 Ratings
Patient portal00 Ratings10.06 Ratings
Mobile/tablet support00 Ratings10.06 Ratings
Fax integration00 Ratings10.04 Ratings
Integration with other EMR and PM systems00 Ratings10.06 Ratings
Workflow automation00 Ratings10.04 Ratings
Speech recognition00 Ratings10.04 Ratings
Customization00 Ratings9.06 Ratings
E-prescribing00 Ratings10.06 Ratings
Medical Security and Privacy
Comparison of Medical Security and Privacy features of Product A and Product B
Cerner Practice Management
-
Ratings
Epic
10.0
6 Ratings
18% above category average
HIPAA compliance00 Ratings10.06 Ratings
Role-based permission levels00 Ratings10.06 Ratings
Data backups and redundancy00 Ratings10.06 Ratings
Local mode / networking failsafe00 Ratings10.06 Ratings
Workflow and Scale
Comparison of Workflow and Scale features of Product A and Product B
Cerner Practice Management
-
Ratings
Epic
9.3
6 Ratings
20% above category average
Task tracking00 Ratings9.06 Ratings
Specialty-specific workflows00 Ratings9.06 Ratings
Multi-office / multi-physician capabilities00 Ratings10.06 Ratings
Best Alternatives
Cerner Practice ManagementEpic
Small Businesses
Kareo Practice Management
Kareo Practice Management
Score 6.9 out of 10
athenaClinicals
athenaClinicals
Score 9.4 out of 10
Medium-sized Companies
CareLogic EHR
CareLogic EHR
Score 10.0 out of 10
CareLogic EHR
CareLogic EHR
Score 10.0 out of 10
Enterprises
Epic
Epic
Score 9.0 out of 10
eClinicalWorks
eClinicalWorks
Score 8.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Cerner Practice ManagementEpic
Likelihood to Recommend
5.0
(3 ratings)
10.0
(7 ratings)
Usability
-
(0 ratings)
9.0
(5 ratings)
Performance
7.0
(1 ratings)
-
(0 ratings)
Support Rating
-
(0 ratings)
9.4
(5 ratings)
User Testimonials
Cerner Practice ManagementEpic
Likelihood to Recommend
Oracle
Well suited in the clinical setting although a little tedious. Not suited in many other places.
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Epic
Epic is not priced or designed for the small provider offices. However, if current Epic customers are willing, they have the ability to bring those smaller groups onboard through Community Connect. This allowsthe smaller group to have the full benefit of Epic without the hardware and software costs associated with owning Epic.
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Pros
Oracle
  • Scheduling - I personally enjoy the ease of use with the solution. It also has a great "memory" as to patient rescheduling, no shows, etc. Being able to create multiple schedules to reflect different practitioners is such a major plus in this system.
  • Customization - I am able to create Super-bills, Global Periods, and Insurance Details pertinent to each patient and not have to RECREATE them every time like I had to in past systems.
  • EOB - an added bonus is the ability for the system to check EOB ahead of time. This is a HUGE time saving in an office!
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Epic
  • There are doctors' notes templates with prepopulated fields in them. This saves a lot of time.
  • Epic sends medication orders to pharmacies electronically so that we do not have to call. This saves a lot of time.
  • Epic has a Secure Chat feature via which we can send HIPAA protected messages to any employee with the patient's name and record attached.
  • It has a PDMP link. We can look up what controlled medications such as opiates patients have been prescribed and by whom.
  • It links to MyChart, which is a platform via which patients can look up their own information without them having to call the doctors. This saves a lot of time.
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Cons
Oracle
  • Only seems applicable for small organizations.
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Epic
  • Visual Updates: While Epic is constantly improving the user experience, there are a few features that still need a design refresh. While this does not effect functionality, it does have an impact on user perception.
  • Ordering: While placing an order for a physician is very easy, a few changes to the workflow could improve the experience for physicians.
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Usability
Oracle
No answers on this topic
Epic
You should invest time into taking a training class before using Epic, but once you get the hang of it the usability features are endless! My favorite part about Epic is how it is automated and "trained" to catch user errors that would typically be missed in normal documentation/charting. This ensures accuracy and eliminates errors.
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Performance
Oracle
Everything within the system works smoothly, it’s just time-consuming and could be a bit more simplistic.
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Epic
No answers on this topic
Support Rating
Oracle
No answers on this topic
Epic
The initial training was good but would have been even better had I been more familiar with the system before taking it. I found learning how to deal with Epic while working in the field at the same time was a (pardon the pun) Epic learning curve. I really think there should be a scribe who does the data entry and others can focus on what they do best.
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Alternatives Considered
Oracle
I personally would use this system over any other systems currently on the market. Athena has a nice product...however, it can be quite expensive and the colors are draining on the eyes. eClinical Works also has a system that is comparable, but the customization I found wasn't as easy as the Cerner product
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Epic
Epic gives extensive customization options in terms of utility and view. I have found this to be highly useful and efficient EHR as compared to other EHRs we use in our organization.
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Return on Investment
Oracle
No answers on this topic
Epic
  • It must have had a positive impact as things get done quicker, leading to easier billing/coding. It must be saving a lot of money and time. I am not aware of a better product.
  • Employee satisfaction
  • Efficiency
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ScreenShots