Likelihood to Recommend
Certain is very well suited for any type of event or tradeshow that require specific fields from registrants and an automated email sequence to keep them engaged. It's less appropriate for one-off events, since setting up those pages can be quite complex if you're used to the types of Eventbrite/Sympla. If you don't really build event pages regularly, I'd recommend a software that's more simple, which should address what you need.
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Slido is great to use for live meetings, whether in person or via video conference; we mostly use this for Zoom meetings. You can use the different features at different times in your meeting: I love to start our All Hands meetings with a word cloud or a poll of some kind, and as people are joining via zoom it gets people feeling excited and connected even before we've started. It also gives us something fun to talk about while we're waiting for everyone to arrive and for the meeting to start. You can do a poll halfway through to keep people engaged, and then a poll at the end to see how you did, or maybe use the Q&A to see what questions come up without having the awkward zoom silence when you ask if anyone has any questions. I don't think this is helpful in smaller meetings, where people likely feel more comfortable interacting directly and asking questions verbally.
Read full review Pros Easy to use and create Easy to pull reports once event has been sent to attendees Great way to gather a lot of information Read full review The Slido overview is very helpful for us to understand the engagement level of our audience during the meeting. The multiple options to get feedback, answers, to interact with the audience (i.e., Live poll, Audience Q&A). The templates library is brilliant! The possibility to answer and ask to questions and provide feedback anonymously. Read full review Cons Dashboards: It's quite important for leadership to get a visual of what their event registrants look like (with graphs, for example). Now, Certain does not present a feature to create dashboards, so we have to export their reports and create our dashboards ourselves. UX when setting up an event: Now this can be quite complex, as it's not as easy to use or intuitive. Many different tabs with many different sub-items can present a confusing experience for newcomers when building an event. Read full review Pricing Model - free version is quite limited and the package prices can be more attractive for SME companies User Interface Complexity - the UX in the backend is good, but sometimes I am confused to find a specific function Real time translation would be great in terms of accessibility Read full review Support Rating
The communication I've had directly from Slido was very professional and sets an excellent impression for the tone of the company.
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My company selected Certain and continues to use Certain because it is quick, easy, and efficient. We create up to 20 registration links a year and Certain allows us to create templates to copy and create annual event links very fast. I also love that there is someone there to speak to if I ever need assistance
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It's as simple as just Microsoft Word Visual Basic. We used to use that. Just a lot more cumbersome with the program and setup. Can be buggy depending on the browser operating system that you're running it on. Nothing specific for surveys. This was the first one we got that's officially for a survey that I know of. I've been there for about five years.
Read full review Return on Investment Certain helps to deliver a great customer experience, since it facilitates automatic email delivery and your company can keep them connected well before or well after an event. Certain presents a wide variety of reports, which perfectly addresses any request for visibility coming from your organization. Certain's configuration settings are quite complex, so our newcomers are not comfortable using the software at first. In case you need a more visual representation of your audience, Certain, unfortunately, does not generate dashboards. Read full review It helps us keep participants' attention during online workshops, which can be long and tiring. Slido is a lightweight – it doesn't take forever to load – and intuitive tool, which has been encouraging user participation. The learning curve of the tool is very low, which does not discourage users. Read full review ScreenShots