TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Channelscaler

    Score9 out of 10
    Mid-Size Companies (51-1,000 employees)
    Channelscaler is the product resulting from the combing of Allbound and Channel Mechanics. It is a cloud-based channel sales and marketing platform that allows organizations to give real-time access to sales enablement, marketing tools and resources in one mobile-friendly place.N/A

    TrueCommerce

    Score6.2 out of 10
    N/ATruecommerce EDI software is supported by a global commerce network that is used to connect with 160,000+ retailers. Headquartered in Cranberry Township, PA, the TrueCommerce Trading Partner EDI Platform is designed to offer an end-to-end solution for EDI compliance and integration.N/A
    Pricing
    ChannelscalerTrueCommerce
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    ChannelscalerTrueCommerce
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeRequiredNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    ChannelscalerTrueCommerce
    Considered Both Products
    Channelscaler
    No answer on this topic
    TrueCommerce
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    16 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    15 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    16 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    14 Answers
    No answers on this topic
    Implementation went as expected
    93%
    Implementation went as expected
    13 Answers
    No answers on this topic
    Best Alternatives
    ChannelscalerTrueCommerce
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    No answers on this topic
    Apache Camel
    Score7.4 out of 10
    Enterprises
    No answers on this topic
    TIBCO B2B Integration Solution
    Score8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ChannelscalerTrueCommerce
    Likelihood to Recommend
    8.9
    (16 ratings)
    10.0
    (4 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    10.0
    (4 ratings)
    Usability
    10.0
    (1 ratings)
    9.0
    (2 ratings)
    Support Rating
    10.0
    (4 ratings)
    10.0
    (2 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    10.0
    (1 ratings)
    User Testimonials
    ChannelscalerTrueCommerce
    Likelihood to Recommend
    Channelscaler
    Allbound is a sleek solution that neatly organizes data. Clearly presents useful instructional content. The slowness of the CRM connection is a problem. When it comes to reaching out to our worldwide network of channel partners, we turn on Allbound to streamline our communication and sales enablement efforts. Our reseller partners may use this central hub to register new deals, stay up to speed on product changes, and have access to all relevant product information.
    Incentivized
    Read full review
    TrueCommerce
    If you want to sell online and need a platform, you should select Nexternal. If it is within your budget and you want to have success, Nexternal is the way to go. Since switching to Nexternal from Kreck, our online sales have more than tripled!
    Incentivized
    Read full review
    Pros
    Channelscaler
    • Content Management including sales & marketing resources, calendar items, distributor and partner communications, and news for partners
    • Deal registration and MDF management--providing an easy to use system for partners and Cambum administrators to enter and review requests.
    • Increasing partner engagement--providing an easy way to update the portal frequently keeps our partners coming back to see the latest and greatest resources and benefits
    Read full review
    TrueCommerce
    • Page layout.
    • Processing purchases.
    • Ease of creation.
    Incentivized
    Read full review
    Cons
    Channelscaler
    • The fact that you can't make payouts to partners within the platform itself is super frustrating and that would be a huge improvement.
    • The ability to track clicks, page views, etc is not available like on other partner platforms like Tune, Impact, and Cake. It would be awesome to see that tracking data for the content being shared.
    • Having more integrations with platforms like Zuora which we use for payments would be great.
    Incentivized
    Read full review
    TrueCommerce
    • Nexternal is hosted solution which means much of the source code is protected and inaccessible. For clients looking to fully customize the user experience, there are some limitations, with any hosted solution, that must be considered.
    • Nexternal doesn't have a built in wish list feature. They did partner with a 3rd party vendor, and now offer the base functionality; however, for clients whose needs center on the capabilities of a wish list, this feature must be closely considered.
    • Nexternal's monthly fees are structured in such a way that they scale based on sales. This can be an affordable set up for a majority, but a deterrent for others. That said, the phrase 'you get what you pay for' rings true for ecommerce platforms as well. As I've mentioned perhaps too many times already, the level of reliable support combined with the user-friendly, secure platform are worth it.
    Incentivized
    Read full review
    Likelihood to Renew
    Channelscaler
    Allbound is so easy to use as an administrator and provides human support and a resource for its customers to learn about the features and tools available. Our partners consistently provide feedback to us about how much they absolutely love our partner portal, which Allbound provides the structure and functionality to allow us to over amazing things to thousands of partner globally. Almost every person who provides feedback says some iteration of "this is the best partner portal i've ever used."
    Read full review
    TrueCommerce
    I no longer work in a company that would utilize it.
    Read full review
    Usability
    Channelscaler
    It is by far the easiest system to administrator that I have either had experience doing or demoed from other vendors. No coding skills needed. Simple interfaces for everything. And the Allbound University and live support are great!
    Read full review
    TrueCommerce
    I love the control and attention to detail that this system has. Don't be intimidated by it. Keep playing with it, ask questions, and get to know the program. You will grow to absolutely love and understand it.
    Incentivized
    Read full review
    Support Rating
    Channelscaler
    Allbound has a support team that is easy to contact right through the PRM interface. Additionally, we have a dedicated account manager and development team who are super responsive and helpful. Allbound has a ticketing system for support as well, which keeps you up to date on status of your support requests.
    Read full review
    TrueCommerce
    We've worked with ecommerce providers for over 12 years, and we have yet to find another solution that provides the same level of responsiveness and accessibility as Nexternal's account representatives.
    Incentivized
    Read full review
    Implementation Rating
    Channelscaler
    Regular meetings, lots of UAT, quick responses, and adherence to our timeline made implementation a breeze -- even though we had some really complex processes we needed to support.
    Read full review
    TrueCommerce
    I had help from start to finish. Doreen, my rep, was very patient, concise, clear, and she has always had the answers I need. Setting up your store is time consuming at first, but with the support system that Nexternal offers, it is painless.
    Incentivized
    Read full review
    Alternatives Considered
    Channelscaler
    They are different in the sense that Allbound allows you to loop in different parners to a degree that HubSpot doesn't outside smaller extensions and portals. More visbility into interactions with HubSpot, but it's truly built for marketing vs a sales forward/partnership management tool.Extensions from Allbound into Google could be helpful
    Incentivized
    Read full review
    TrueCommerce
    When we started with Nexternal, there were not as many options as there are today. We felt the platform was one that we could work with and had a great customer support contact that helped us during the creation of our site.
    Incentivized
    Read full review
    Return on Investment
    Channelscaler
    • The sharing of knowledge has a positive effect on the partners who benefit from it.
    • Our smaller partners are now able to conduct their own campaigns with the help of our Campaigns in a Box, freeing us to concentrate on our larger clients.
    • Our latest products can all be better explained with the aid of our learning tracks.
    Incentivized
    Read full review
    TrueCommerce
    • Decreased efficiency in terms of how long it takes to enter order.
    • Very quick with reporting which was great for meetings and customer service calls.
    • Inefficient in terms of shipping abilities.
    Read full review
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