Channeltivity vs. Chatfuel

Channeltivity is great for partner organizations just getting started or more mature programs that need to better manage their partner ecosystem. Channeltivity has the ability to grow with clients through add-ons and they are always adding new functionality to the platform. No matter what PRM you use, it has to be easy for partners to use, and Channeltivity checks this box

Chatfuel is great for a small team looking to easily implement and set up Facebook chatbots for their clients for ease of community management, etc. Chatfuel is not necessarily meant for large scale operations that require complex workflows and chatbot requirements, it is limited to Facebook Messenger and is not 100% intuitive in this regard.

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• Easy to use without experience
• Cost vs. benefit ratio very good
• Integrations possible through API
• Conversion funnels can be created

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• Setting it up is time-consuming.

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I haven't dealt with the support channel, so I cannot provide a full review for this

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Both offer bot service to reply to messages from Facebook. The difference is that Chatfuel gives you the option of being able to create conversion funnels or fixed conversation changes.

Connecting to our API is free from Chatfuel and integration with other providers has an additional cost.

AIVO has no option to create conversation flows if not through keywords.

Incentivized

Independently Invited by TrustRadius

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• It helped overall with visitor engagement.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info