Chartbeat vs Explore by Omniconvert | TrustRadius

What users are saying about

Score 9.1 out of 10

Based on 53 reviews and ratings

Score 9.9 out of 10

Based on 5 reviews and ratings

Feature Rating Comparison

Chartbeat

Explore by Omniconvert

Split URL testing

Multivariate testing

Visual / WYSIWYG editor

Experiment workflow and approval

Chartbeat

Explore by Omniconvert

Standard visitor segmentation

Website personalization

Pros

Instant insight for newsrooms: What are readers reading, on what platform, how long are they staying?
Headline testing: Allows us to try multiple versions of the 'sell' for the story to understand what interests different sorts of readers
Segmentation of audience: Allows us to understand not only where readers come from (search, social, direct, etc.) but also how loyal they are and how long they stay
Proper engagement time: Too often our industry obsesses on dwell time, but Chartbeat's active engaged time gives us a true sense of how long we really engage people for
Simple actions: For example, the Chartbeat overlay tells us where people on average leave a story, so it helps us take actions quickly

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Verified User

Manager in Product Management

Newspapers Company, 5001-10,000 employees

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Amazing segmentation
Automation
Ease of use

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Owner

Stonebridge Imports Ltd.Retail, 1-10 employees

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Cons

The service could be broken down to provide page view figures for individual tags on our website metadata
The dashboard for each day could offer more detail on performance compared to previous days/last week - how many people viewed articles of the same topic in a similar time period

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News Reporter

Reach Plc / Nottingham PostOnline Media, 1001-5000 employees

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The learning curve could be easier.
Improve onboarding.

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Director of UX development, social media and SEO/SEM

DFT (a number of local companies under one umbrella)Marketing & Advertising, 1-10 employees

View all 2 answers on this topic

Likelihood to Renew

Chartbeat 10.0

Based on 5 answers

I gave Chartbeat a 5 for a renewal rating, because, while it delivers clear and understandable content, Google Analytics also provides many of the same features for free. For a small to medium website, I believe it would be more cost effective to use Google Analytics. A website with a high amount of traffic, however, could merit spending the money on Chartbeat to maximize their potential.

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Verified User

Contributor in Other

Writing and Editing Company, 1-10 employees

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No score

No answers yet

No answers on this topic

Usability

Chartbeat 8.1

Based on 22 answers

[Charbeat is] really user friendly both on desktop and mobile. In terms of being able to extract live data, it has been transformational. We are able to make live content decisions backed up by research from platforms which is relevant at the time of publication. The app makes it possible for me to stay in touch with performance when I am not working.

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Editor

Birmingham MailNewspapers, 51-200 employees

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Explore by Omniconvert 3.6

Based on 1 answer

A little clunky gui

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Owner

Stonebridge Imports Ltd.Retail, 1-10 employees

View all 1 answers on this topic

Support Rating

Chartbeat 7.9

Based on 11 answers

Support seems to be solid although there does not appear to be regional (ie. UK) support. One support enquiry I requested asking for an improvement to the interface was however, dealt with promptly and very helpfully and this surprised me a little as it was a UK request to a US support service

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Verified User

Professional in Other

Online Media Company, 5001-10,000 employees

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Explore by Omniconvert 10.0

Based on 2 answers

They have been polite and good about updates.

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Director of UX development, social media and SEO/SEM

DFT (a number of local companies under one umbrella)Marketing & Advertising, 1-10 employees

View all 2 answers on this topic

Alternatives Considered

Larger analytics suites like Google Analytics and Omniture simply do not provide the kind of real-time data that Chartbeat does. I have used Parse.ly which has some interesting real-time features as well; I would say Parse.ly is similar in terms of ease of use, though Chartbeat does give you the feeling of using a best-in-class product.

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Verified User

Manager in Other

Online Media Company, 1001-5000 employees

View all 31 answers on this topic

Unless has an easier learning curve but they have different features. Their personalization is similar though.

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Director of UX development, social media and SEO/SEM

DFT (a number of local companies under one umbrella)Marketing & Advertising, 1-10 employees

View all 2 answers on this topic

Return on Investment

The most positive impact is that it gives us realtime outage emails — faster than our server provider does. So we know within seconds if one of our sites is down. This has proven an invaluable part of Chartbeat
Another great feature of Chartbeat is the multiple sites dashboard, so I can see traffic to all my sites at once.

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Verified User

Employee in Social Media

Media Production Company, 11-50 employees

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Better customer service

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Owner

Stonebridge Imports Ltd.Retail, 1-10 employees

View all 2 answers on this topic

Screenshots

See All (5) Chartbeat Screenshots

See All (7) Explore by Omniconvert Screenshots

Pricing Details

General

Free Trial

Yes

Free/Freemium Version

Yes

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Chartbeat Editions & Modules

—

Additional Pricing Details

—

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

No

Explore by Omniconvert Editions & Modules

Edition

50 000 tested views	$167¹
700 000 tested views	$1208¹
5 000 000 tested views	$4658¹

per month

Additional Pricing Details

—

Rating Summary

Chartbeat

Explore by Omniconvert

Chartbeat

Explore by Omniconvert

Chartbeat

Explore by Omniconvert

Chartbeat

Explore by Omniconvert

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