What users are saying about
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Top Rated
92 Ratings

Chartbeat

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Top Rated
92 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9.1 out of 100
5 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.1 out of 100

Feature Set Ratings

    Testing and Experimentation

    Chartbeat

    Feature Set Not Supported
    N/A
    8.3

    Explore by Omniconvert

    83%
    Explore by Omniconvert ranks higher in 4/4 features

    Split URL testing

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Multivariate testing

    N/A
    0 Ratings
    5.0
    50%
    1 Rating

    Visual / WYSIWYG editor

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Experiment workflow and approval

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Audience Segmentation & Targeting

    Chartbeat

    Feature Set Not Supported
    N/A
    9.0

    Explore by Omniconvert

    90%
    Explore by Omniconvert ranks higher in 2/2 features

    Standard visitor segmentation

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Website personalization

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Attribute Ratings

    • Explore by Omniconvert is rated higher in 2 areas: Likelihood to Recommend, Support Rating

    Likelihood to Recommend

    9.1

    Chartbeat

    91%
    54 Ratings
    10.0

    Explore by Omniconvert

    100%
    1 Rating

    Likelihood to Renew

    10.0

    Chartbeat

    100%
    5 Ratings

    Explore by Omniconvert

    N/A
    0 Ratings

    Usability

    8.7

    Chartbeat

    87%
    45 Ratings

    Explore by Omniconvert

    N/A
    0 Ratings

    Support Rating

    8.0

    Chartbeat

    80%
    11 Ratings
    10.0

    Explore by Omniconvert

    100%
    2 Ratings

    Likelihood to Recommend

    Chartbeat

    If you are looking for a tool that tracks traffic, content performance, author performance, and reader retention with a relatively simple interface and gleaming graphics then this is for you. Trickier things like report generation are made much more seamless now, and except for some friction in the sidebar navigation –– I find it to be a pretty flawless tool that I would recommend to friends or others in the media field. It's just a basic necessity to understand content these days, so Chartbeat is a great tool at that!
    Kaley Roshitsh | TrustRadius Reviewer

    Explore by Omniconvert

    If you need some website personalization it can do the trick. If you have a website where you know where your users are coming from and you can improve their experience from some personalization it will help you convert them through your funnel.
    If you are running a small site it may be overkill to a normal call to action. Couldn’t hurt to test though with their split testing.
    Dustin Day | TrustRadius Reviewer

    Pros

    Chartbeat

    • Provides easy at-a-glance look at what people are reading right now
    • Heads-up Display allows you to make sure the homepage is showing the content people want to read
    • Headline testing tool provides fascinating insight into what makes people read a story and improves headline-writing ability
    Anonymous | TrustRadius Reviewer

    Explore by Omniconvert

    • Conversion optimization.
    • Website personalization.
    Dustin Day | TrustRadius Reviewer

    Cons

    Chartbeat

    • Source of traffic needs improvement. Search and social make sense, but "internal" and "links" is a grey area. It would be helpful to define those with an organization and provide an information icon so users can easily remember what each of those buckets is tracking.
    • More ways to customize the real-time board. For example, with video content, that's great that I can see a user has started a video, but what is the completion rate, was that only on O&O or can that track Facebook, too?
    • Would like to see demo (age) information included as a way to slice the data so I can see what's working with my older and younger demo.
    Anonymous | TrustRadius Reviewer

    Explore by Omniconvert

    • The learning curve could be easier.
    • Improve onboarding.
    Dustin Day | TrustRadius Reviewer

    Pricing Details

    Chartbeat

    General

    Free Trial
    Yes
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Chartbeat Editions & Modules

    Additional Pricing Details

    Explore by Omniconvert

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    No

    Starting Price

    $167 per month

    Explore by Omniconvert Editions & Modules

    Edition
    50 000 tested views$1671
    700 000 tested views$12081
    5 000 000 tested views$46581
    1. per month
    Additional Pricing Details

    Likelihood to Renew

    Chartbeat

    Chartbeat 10.0
    Based on 5 answers
    I gave Chartbeat a 5 for a renewal rating, because, while it delivers clear and understandable content, Google Analytics also provides many of the same features for free. For a small to medium website, I believe it would be more cost effective to use Google Analytics. A website with a high amount of traffic, however, could merit spending the money on Chartbeat to maximize their potential.
    Anonymous | TrustRadius Reviewer

    Explore by Omniconvert

    No score
    No answers yet
    No answers on this topic

    Usability

    Chartbeat

    Chartbeat 8.7
    Based on 45 answers
    It's easy to use and understand, which can't be said for all data-tracking sites that I've used in the past. It's easy for me to navigate and I didn't need to Google anything in order to find what I needed
    Anonymous | TrustRadius Reviewer

    Explore by Omniconvert

    No score
    No answers yet
    No answers on this topic

    Support Rating

    Chartbeat

    Chartbeat 8.0
    Based on 11 answers
    I have had limited experience of support for Chartbeat but whenever I have needed help it has been there. Recently there was an issue of seeing different forms of data in real time - app and otherwise effectively, and the issue was being clearly dealt with and communicated back to us.
    Graeme Brown | TrustRadius Reviewer

    Explore by Omniconvert

    Explore by Omniconvert 10.0
    Based on 2 answers
    They have been polite and good about updates.
    Dustin Day | TrustRadius Reviewer

    Alternatives Considered

    Chartbeat

    Chartbeat really remains the gold standard in the tracking, measurement and display of realtime engagement metrics. If your site has sufficient audience benefit from immediate changes in content programming, display and design, it's a great tool with a highly refined and intuitive user experience. Plus, it's API allows for broad integration.
    Kurt Gessler | TrustRadius Reviewer

    Explore by Omniconvert

    Unless has an easier learning curve but they have different features. Their personalization is similar though.
    Dustin Day | TrustRadius Reviewer

    Return on Investment

    Chartbeat

    • I do not have access to the financial arrangements in place, but I would view Chartbeat as a key tool for the company with significant advantages over other analytical software.
    • Continued enhancement of the product, for instance picture previewer, would provide additional value to the service.
    Anonymous | TrustRadius Reviewer

    Explore by Omniconvert

    • Personalization from referral sites has been an improvement to ROI.
    Dustin Day | TrustRadius Reviewer

    Screenshots

    Add comparison