What users are saying about
23 Ratings
4 Ratings
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Score 8 out of 100
23 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.5 out of 100

Likelihood to Recommend

ChartLogic EMR

Positives - Limits paperwork and redundancy that exists on paper based systems.
Negatives - Cost. But worth it.
Daniyal Ansari, M.D. | TrustRadius Reviewer

Epic

Epic is great to access from home or anywhere there is a wifi connection. It is very convenient for office or hospital employees. One time when it is not optimal is when I write a Certification of Terminal Illness for a hospice patient. I can never see it again. It drops off of Epic. I wish those notes would remain.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Billing and Claims Management

ChartLogic EMR
8.4
Epic
9.1
Real-time eligibility verification
ChartLogic EMR
8.0
Epic
8.9
Claims management
ChartLogic EMR
8.0
Epic
9.3
Coding
ChartLogic EMR
9.0
Epic
9.1
Patient billing
ChartLogic EMR
8.0
Epic
9.3
Financial Reporting
ChartLogic EMR
9.0
Epic
8.8

Patient Scheduling

ChartLogic EMR
8.6
Epic
8.8
Rule-based scheduling
ChartLogic EMR
8.0
Epic
9.2
Automated appointment reminders
ChartLogic EMR
9.0
Epic
8.8
Automated patient check-in
ChartLogic EMR
9.0
Epic
8.8
Multi-location support
ChartLogic EMR
9.0
Epic
8.8
Calendar interface
ChartLogic EMR
8.0
Epic
8.5

Electronic Medical Records

ChartLogic EMR
8.3
Epic
8.8
Charting / document management
ChartLogic EMR
8.0
Epic
9.2
Templates
ChartLogic EMR
8.0
Epic
9.2
Patient portal
ChartLogic EMR
9.0
Epic
9.1
Mobile/tablet support
ChartLogic EMR
6.0
Epic
8.4
Fax integration
ChartLogic EMR
8.0
Epic
8.2
Integration with other EMR and PM systems
ChartLogic EMR
9.0
Epic
8.2
Workflow automation
ChartLogic EMR
9.0
Epic
8.8
Speech recognition
ChartLogic EMR
9.0
Epic
8.7
Customization
ChartLogic EMR
8.0
Epic
8.6
E-prescribing
ChartLogic EMR
9.0
Epic
9.1

Medical Security and Privacy

ChartLogic EMR
8.3
Epic
9.2
HIPAA compliance
ChartLogic EMR
8.0
Epic
9.4
Role-based permission levels
ChartLogic EMR
9.0
Epic
9.2
Data backups and redundancy
ChartLogic EMR
8.0
Epic
9.2
Local mode / networking failsafe
ChartLogic EMR
8.0
Epic
9.3

Workflow and Scale

ChartLogic EMR
8.7
Epic
8.8
Task tracking
ChartLogic EMR
8.0
Epic
8.5
Specialty-specific workflows
ChartLogic EMR
9.0
Epic
9.0
Multi-office / multi-physician capabilities
ChartLogic EMR
9.0
Epic
8.8

Pros

ChartLogic EMR

  • Quick. Very quick.
  • Simple and elegant interface.
  • Simultaneous past and present records view.
Daniyal Ansari, M.D. | TrustRadius Reviewer

Epic

  • Interdisciplinary Communication: The care of patients improves when you are able to have the entire care team communicate with each other. Epic makes this process very easy by utilizing one chart for all physicians in the organizations. Care decisions and patient safety are greatly improved by seeing past decision making processes.
  • Patient Communication: With features like MyChart and Care Everywhere, Epic gives patients a great deal of control over their information. MyChart acts like a patient portal allowing them to see what their providers have to say, see lab results, make payments, and share information with their doctor all from a mobile device or computer. Having features like this allow the patient to take part in their care.
  • Improves Claim Efficiency: The way that Epic handles insurance claims is incredible. Claims are correct and double checked before they are sent to the insurance companies. This in turn, reduces the number of denials and improves the speed of payments.
Anonymous | TrustRadius Reviewer

Cons

ChartLogic EMR

  • Difficult to obtain lab reports and imaging.
  • Redundancy in ordering prescription medications
  • Limited devices that it can be used on.
Daniyal Ansari, M.D. | TrustRadius Reviewer

Epic

  • Difficult to find what you need.
  • Almost impossible to correct mistakes.
  • Multiple screens must be navigated to get to what you want.
Anonymous | TrustRadius Reviewer

Usability

ChartLogic EMR

No score
No answers yet
No answers on this topic

Epic

Epic 9.2
Based on 5 answers
Communicating with our staff of over 10,000 employees all within one system helps with logs and transparency between team members. Often, from what I've heard in the past, sticky-notes, emails, and Word Docs. often were shared related to notes before an EMR was implemented. Epic does EMR on the highest scale. Patient safety by allowing all physicians to connect on my chart is why I rate this usability as a nine, because patient safety is considered a high concern.
Anonymous | TrustRadius Reviewer

Support Rating

ChartLogic EMR

No score
No answers yet
No answers on this topic

Epic

Epic 9.0
Based on 6 answers
Epic has a huge database of training, FAQs, and support. Anytime I've needed to contact customer service they've always been very helpful. For a beginner it is important to utilize the training they provide. Big kudos to the support team for putting together such an extensive training database. Each person on the support team is thoroughly trained on how to use Epic.
Caitlynn Dickerson | TrustRadius Reviewer

Alternatives Considered

ChartLogic EMR

Haven't used many others but out of the ones I have used, it's the best and I definitely recommend it.
Daniyal Ansari, M.D. | TrustRadius Reviewer

Epic

Epic has more features and seems to be used by most hospital systems, which means information can be shared between systems. It is not compatible with Cerner, McKesson, or any other of the less commonly used products and we cannot view information from such facilities. I believe Epic has the most features. It automatically saves entries, unlike Quadrimed, for example, which does not save and if you accidentally get logged out you lose your information.
Anonymous | TrustRadius Reviewer

Return on Investment

ChartLogic EMR

No answers on this topic

Epic

  • Improved Customer Satisfaction: After the initial implementation phase, I have seen increases in patient satisfaction. This is due to the increased transparency regarding their care as well as an increase in paid claims.
  • Increased Revenue: In some cases I have seen Medicare denial rates drop from high 80's and 90's down to single digits. I have seen incredible jumps in the time payment is received from an approved claim.
Anonymous | TrustRadius Reviewer

Pricing Details

ChartLogic EMR

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Epic

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

ChartLogic EMR
9.0
Epic
9.4

Usability

ChartLogic EMR
Epic
9.2

Support Rating

ChartLogic EMR
Epic
9.0

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