What users are saying about
35 Ratings
7 Ratings
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Score 8 out of 100
35 Ratings
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Score 8.3 out of 100

Feature Set Ratings

  • ChartLogic EMR ranks higher in 2 feature sets: Electronic Medical Records, Workflow and Scale
  • Epic ranks higher in 3 feature sets: Billing and Claims Management, Patient Scheduling, Medical Security and Privacy

Billing and Claims Management

8.4

ChartLogic EMR

84%
9.2

Epic

92%
Epic ranks higher in 4/5 features

Real-time eligibility verification

8.0
80%
1 Rating
9.0
90%
5 Ratings

Claims management

8.0
80%
1 Rating
9.5
95%
5 Ratings

Coding

9.0
90%
1 Rating
9.2
92%
6 Ratings

Patient billing

8.0
80%
1 Rating
9.4
94%
6 Ratings

Financial Reporting

9.0
90%
1 Rating
8.9
89%
5 Ratings

Patient Scheduling

8.6

ChartLogic EMR

86%
8.9

Epic

89%
Epic ranks higher in 4/5 features

Rule-based scheduling

8.0
80%
1 Rating
9.3
93%
6 Ratings

Automated appointment reminders

9.0
90%
1 Rating
9.0
90%
5 Ratings

Automated patient check-in

9.0
90%
1 Rating
9.0
90%
4 Ratings

Multi-location support

9.0
90%
1 Rating
8.7
87%
5 Ratings

Calendar interface

8.0
80%
1 Rating
8.4
84%
6 Ratings

Electronic Medical Records

9.1

ChartLogic EMR

91%
8.8

Epic

88%
ChartLogic EMR ranks higher in 7/10 features

Charting / document management

9.0
90%
2 Ratings
9.2
92%
6 Ratings

Templates

10.0
100%
2 Ratings
9.2
92%
6 Ratings

Patient portal

9.0
90%
1 Rating
9.2
92%
6 Ratings

Mobile/tablet support

6.0
60%
1 Rating
8.6
86%
6 Ratings

Fax integration

9.0
90%
2 Ratings
8.2
82%
4 Ratings

Integration with other EMR and PM systems

10.0
100%
2 Ratings
8.2
82%
6 Ratings

Workflow automation

9.0
90%
1 Rating
8.9
89%
4 Ratings

Speech recognition

9.0
90%
2 Ratings
8.9
89%
4 Ratings

Customization

10.0
100%
2 Ratings
8.6
86%
6 Ratings

E-prescribing

10.0
100%
2 Ratings
9.1
91%
6 Ratings

Medical Security and Privacy

9.0

ChartLogic EMR

90%
9.3

Epic

93%
Epic ranks higher in 3/4 features

HIPAA compliance

10.0
100%
3 Ratings
9.4
94%
6 Ratings

Role-based permission levels

9.0
90%
2 Ratings
9.2
92%
6 Ratings

Data backups and redundancy

8.0
80%
2 Ratings
9.2
92%
6 Ratings

Local mode / networking failsafe

9.0
90%
2 Ratings
9.4
94%
6 Ratings

Workflow and Scale

9.0

ChartLogic EMR

90%
8.8

Epic

88%
ChartLogic EMR ranks higher in 3/3 features

Task tracking

9.0
90%
2 Ratings
8.6
86%
6 Ratings

Specialty-specific workflows

9.0
90%
1 Rating
9.0
90%
6 Ratings

Multi-office / multi-physician capabilities

9.0
90%
1 Rating
8.8
88%
6 Ratings

Attribute Ratings

  • Epic is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

9.0

ChartLogic EMR

90%
2 Ratings
9.4

Epic

94%
6 Ratings

Usability

ChartLogic EMR

N/A
0 Ratings
9.2

Epic

92%
5 Ratings

Support Rating

ChartLogic EMR

N/A
0 Ratings
9.1

Epic

91%
7 Ratings

Likelihood to Recommend

ChartLogic EMR

ChartLogic is great for a practice that wants an EMR but doesn't want/need all the bells and whistles of a giant like Epic. It allows each individual doctor to create their own templates, smart fields and ways of seeing their messages, encounters etc so that while you have one EMR system each doctor can make it their own. Little to no computer experience or training needed to make things work easily.
Anonymous | TrustRadius Reviewer

Epic

Epic is great to access from home or anywhere there is a wifi connection. It is very convenient for office or hospital employees. One time when it is not optimal is when I write a Certification of Terminal Illness for a hospice patient. I can never see it again. It drops off of Epic. I wish those notes would remain.
Anonymous | TrustRadius Reviewer

Pros

ChartLogic EMR

  • Quick. Very quick.
  • Simple and elegant interface.
  • Simultaneous past and present records view.
Daniyal Ansari, M.D. | TrustRadius Reviewer

Epic

  • Interdisciplinary Communication: The care of patients improves when you are able to have the entire care team communicate with each other. Epic makes this process very easy by utilizing one chart for all physicians in the organizations. Care decisions and patient safety are greatly improved by seeing past decision making processes.
  • Patient Communication: With features like MyChart and Care Everywhere, Epic gives patients a great deal of control over their information. MyChart acts like a patient portal allowing them to see what their providers have to say, see lab results, make payments, and share information with their doctor all from a mobile device or computer. Having features like this allow the patient to take part in their care.
  • Improves Claim Efficiency: The way that Epic handles insurance claims is incredible. Claims are correct and double checked before they are sent to the insurance companies. This in turn, reduces the number of denials and improves the speed of payments.
Anonymous | TrustRadius Reviewer

Cons

ChartLogic EMR

  • Seems to usually be one extra unneeded "ok" button you have to click to make things save
  • Wish it had more reporting options
Anonymous | TrustRadius Reviewer

Epic

  • Difficult to find what you need.
  • Almost impossible to correct mistakes.
  • Multiple screens must be navigated to get to what you want.
Anonymous | TrustRadius Reviewer

Pricing Details

ChartLogic EMR

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Epic

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Usability

ChartLogic EMR

No score
No answers yet
No answers on this topic

Epic

Epic 9.2
Based on 5 answers
Communicating with our staff of over 10,000 employees all within one system helps with logs and transparency between team members. Often, from what I've heard in the past, sticky-notes, emails, and Word Docs. often were shared related to notes before an EMR was implemented. Epic does EMR on the highest scale. Patient safety by allowing all physicians to connect on my chart is why I rate this usability as a nine, because patient safety is considered a high concern.
Anonymous | TrustRadius Reviewer

Support Rating

ChartLogic EMR

No score
No answers yet
No answers on this topic

Epic

Epic 9.1
Based on 7 answers
Epic has a huge database of training, FAQs, and support. Anytime I've needed to contact customer service they've always been very helpful. For a beginner it is important to utilize the training they provide. Big kudos to the support team for putting together such an extensive training database. Each person on the support team is thoroughly trained on how to use Epic.
Caitlynn Dickerson | TrustRadius Reviewer

Alternatives Considered

ChartLogic EMR

Haven't used many others but out of the ones I have used, it's the best and I definitely recommend it.
Daniyal Ansari, M.D. | TrustRadius Reviewer

Epic

Epic has more features and seems to be used by most hospital systems, which means information can be shared between systems. It is not compatible with Cerner, McKesson, or any other of the less commonly used products and we cannot view information from such facilities. I believe Epic has the most features. It automatically saves entries, unlike Quadrimed, for example, which does not save and if you accidentally get logged out you lose your information.
Anonymous | TrustRadius Reviewer

Return on Investment

ChartLogic EMR

  • ChartLogic has been a great EMR for us at a reasonable price point.
Anonymous | TrustRadius Reviewer

Epic

  • Improved Customer Satisfaction: After the initial implementation phase, I have seen increases in patient satisfaction. This is due to the increased transparency regarding their care as well as an increase in paid claims.
  • Increased Revenue: In some cases I have seen Medicare denial rates drop from high 80's and 90's down to single digits. I have seen incredible jumps in the time payment is received from an approved claim.
Anonymous | TrustRadius Reviewer

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