Chatfuel vs. Hootsuite Amplify

Chatfuel is great for a small team looking to easily implement and set up Facebook chatbots for their clients for ease of community management, etc. Chatfuel is not necessarily meant for large scale operations that require complex workflows and chatbot requirements, it is limited to Facebook Messenger and is not 100% intuitive in this regard.

Incentivized

There needs to be a cost-benefit analysis to determine the value we are getting. Once we are able to see that the advocacy is resulting in sales/registration we can provide a more accurate score.

Incentivized

• Easy to use without experience
• Cost vs. benefit ratio very good
• Integrations possible through API
• Conversion funnels can be created

Incentivized

• Consistent message
• Easy to use
• Mobile app

Incentivized

• Setting it up is time-consuming.

Incentivized

• Provide a better, more integrated experience into the corporate ecosystem
• Customizable gamification options

Incentivized

Unsure whether cost justifies the purchase, or whether Hootsuite as an entire product line will continue to meet our needs

Incentivized

I haven't dealt with the support channel, so I cannot provide a full review for this

Incentivized

Both offer bot service to reply to messages from Facebook. The difference is that Chatfuel gives you the option of being able to create conversion funnels or fixed conversation changes.

Connecting to our API is free from Chatfuel and integration with other providers has an additional cost.

AIVO has no option to create conversation flows if not through keywords.

Incentivized

Equal but part of Hootsuite which we were already using

Incentivized

• It helped overall with visitor engagement.

Incentivized

• It has helped bring awareness to key business priorities

Incentivized