ChatGPT vs. Microsoft 365 Copilot

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ChatGPT
Score 9.2 out of 10
N/A
OpenAI offers ChatGPT, an advanced general intelligence (AGI) chatbot which interacts in a conversational way. The dialogue format makes it possible for ChatGPT to answer followup questions, admit its mistakes, challenge incorrect premises, and reject inappropriate requests. ChatGPT is a sibling model to InstructGPT, which is trained to follow an instruction in a prompt and provide a detailed response.
$0
per month
Microsoft 365 Copilot
Score 8.2 out of 10
N/A
For enterprises, Microsoft 365 Copilot (or just Microsoft Copilot) is a generative AI operating as an intelligent virtual assistant for work. Through a chat interface, business users can use it to solve a variety of complex tasks.
$31.50
per month per user
Pricing
ChatGPTMicrosoft 365 Copilot
Editions & Modules
Free
$0
per month
Plus
$20
per month
Team
$30
per month per user
Pro
$200
per month
Enterprise
Contact Sales
Microsoft Copilot
$31.50
per month per user
Offerings
Pricing Offerings
ChatGPTMicrosoft 365 Copilot
Free Trial
NoNo
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsPricing shown is based on an annual commitment. Discount available for annual payment.
More Pricing Information
Community Pulse
ChatGPTMicrosoft 365 Copilot
Considered Both Products
ChatGPT
Chose ChatGPT
ChatGPT seems to have more experience and provides better outputs.

CoPilot does have the upperhand in the respect that it links directly into MS products.
Chose ChatGPT
Most tailored for multi-functional use across departments, a business version where data resides in your own workspace and is not used for training. Safest feel overall.
Chose ChatGPT
We've used other programs, including ones integrated into current products that we use, and we've found that ChatGPT delivers better in the sense of content learning and creation. Other programs do offer some research ability, but we're found ChatGPT is more diverse and …
Chose ChatGPT
ChatGPT is often seen as the default and the leader and first and most widely adopted generative AI engine. However, I tend to find that Google Gemini can more accurately cite sources and offers more disclaimers. ChatGPT is prone to answering everything, at the risk of …
Microsoft 365 Copilot
Chose Microsoft 365 Copilot
I love Bing Copilot because it is integrated to Bing, I can have the answers easily using my phone or my laptop.
The answers show the links just in case one needs to have further information about a topic, and somehow the tool feels friendlier than the other tools such as Google…
Chose Microsoft 365 Copilot
Since we use Microsoft 365 apps in our day-to-day work, we didn't have to choose Copilot over any other AI. It just came with the subscription. However, I would still use it over ChatGPT because Copilot is integrated with all the major Microsoft apps that we use. We dont need …
Chose Microsoft 365 Copilot
I find that ChatGPT offers better image quality than Copilot, and creating custom GPTs in ChatGPT feels more intuitive than generating agents in Copilot Studio. However, Copilot provides more reliable sources for research compared to ChatGPT, which sometimes returns …
Chose Microsoft 365 Copilot
Copilot is dominates ChatGPT in business related capabilities, like the listed below:
- Email content recommendation making it more professional and in business language
- Copilot creates more accurate and better looking custom images per my instructions
Chose Microsoft 365 Copilot
Microsoft Copilot is a serious competitor to ChatGPT in the corporate world, due to its heavy and well implemented integration across the Microsoft 365 suite. It produces comparable results, but provides data security, controls, customisation and options that ChatGPT can't …
Chose Microsoft 365 Copilot
We needed a tool where secure data was not submitted to servers to process as we have some health care related data to keep private. We also needed to be able to test this tool without committing first to see if it is a fit and Microsoft provided this easily to us.
Chose Microsoft 365 Copilot
All data remains within the company, in the tenant. Customer data must never be leaked to an unprotected environment, not even targeted customer issues. That's why Copilot is much better suited for this.Copilot is also a Microsoft product, and its integration with all other …
Chose Microsoft 365 Copilot
Our organization runs on Microsoft so it's not much of a choice, but we do utilize the other AIs in the other tools as needed / more convenient.
Chose Microsoft 365 Copilot
I think It lost the race for now. I don't think Microsoft will keep investing on it since we have better tools outside their environment. In my opinion, Microsoft Copilot is not even in the benchmark tools and in the race for AGI.
I think Microsoft is way behind and Microsoft …
Chose Microsoft 365 Copilot
Since Microsoft Copilot can be integrated into Microsoft 360, we think that Copilot has the advantage.
Best Alternatives
ChatGPTMicrosoft 365 Copilot
Small Businesses
LocaliQ
LocaliQ
Score 8.8 out of 10

No answers on this topic

Medium-sized Companies
Piper the AI SDR by Qualified
Piper the AI SDR by Qualified
Score 9.2 out of 10

No answers on this topic

Enterprises
Conversica
Conversica
Score 4.0 out of 10
Oracle Digital Assistant
Oracle Digital Assistant
Score 7.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ChatGPTMicrosoft 365 Copilot
Likelihood to Recommend
9.4
(20 ratings)
8.3
(14 ratings)
Likelihood to Renew
10.0
(3 ratings)
9.5
(2 ratings)
Usability
9.2
(19 ratings)
8.2
(13 ratings)
Support Rating
7.0
(1 ratings)
-
(0 ratings)
Implementation Rating
8.0
(1 ratings)
-
(0 ratings)
User Testimonials
ChatGPTMicrosoft 365 Copilot
Likelihood to Recommend
OpenAI
I’d definitely recommend ChatGPT to anyone as a great introduction to generative AI and as a starting point in research, writing, brainstorming, or general questions or judgement questions. It can be a great tool to use when you don’t necessarily need an accurate answer. For example, I wouldn’t let it calculate my taxes, but I’d use it to ask some general tax questions, then ask for sources and then verify by checking those sources. I also love ChatGPT for writing and questions - it’s great for emails, creating templates and outlines, and for generating spreadsheet formulas.
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Microsoft
I highly recommend its usage in Teams meetings to prepare a session transcript, meeting minutes,
next steps and recognize speech by person. Also within the meeting recording, there is separation between the people talking at the time. The Copilot image creation is very accurate and useful to
customize my PowerPoint presentations and other documents
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Pros
OpenAI
  • Saves time by generating content about a specific topic very quickly
  • Allows us to quickly learn information online (from various sources or even a single lengthy article) into more summed up digestible paragraphs (and even bullet points)
  • Can autogenerate content on a vast amount of topics
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Microsoft
  • Good analysis of the ticket system at the service desk, so that this can be anticipated properly
  • For the management of IT environments, quick examples of scripting for desired solutions
  • For consultants and managers, they co-pilot a technical report into language understandable to a non-technical client, including a visual summary.
Read full review
Cons
OpenAI
  • Wish it had support for better slides generation. Sometimes we found ourselves using chatgpt to outline a presentation but build it ourselves or use a tool like Gamma
  • Maybe a chepear $10 plan. In some countries the US dollar can be expensive and $20 goes a long way.
  • I wish you could make projects with more files. They limit it. Or make the limit based on the content, not the number of files per se
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Microsoft
  • The quality of image generation in Microsoft Copilot could be improved. Compared to other AI platforms, Copilot's images often fall short in quality and frequently contain typos.
  • When generating agents and chatbots, Microsoft Copilot currently doesn't appear to support file download functionality.
  • The email reply function is useful, but the responses can sometimes be overly elaborate. It would be helpful to have more options for adjusting the tone.
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Likelihood to Renew
OpenAI
ChatGPT is a powerful assistant. As long as you understand what it is you're looking for in its results, it can save you a lot of time due to its ability to do the heavy lifting for you. This frees your time up to enable you to concentrate on other tasks.
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Microsoft
Absolutely!!! I have a high regard for the product and will use it for years to come.
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Usability
OpenAI
It's a potent utility tool, personally and professionally. It’s also very convenient - it can be used for a wide range of things and scenarios, and when used correctly, it usually produces dependable results in
seconds. I would give it a full 10 if it didn't hallucinate as much as it does, and the image generator was more accurate.
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Microsoft
it is nearly perfect and it’s usability one of the main factors and contributing to the score is how versatile this tool is. it is vastly usable in a multitude of circumstances, and has a few limitations, but overall this product works well for what it is intended. It is very helpful for some otherwise time consuming tasks.
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Support Rating
OpenAI
Their responses are always professional , although they delay sometimes
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Microsoft
No answers on this topic
Alternatives Considered
OpenAI
I find that ChatGPT has the best overall system for user-friendly Ai. I like the customization options of this tool in comparison to others. The ease of setting up a custom GPT with knowledge and resources is great - you don't get that in other tools. I also like the ability to embed the application directly into the browser or computer. This is powerful and opens up addition features or tools
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Microsoft
I think It lost the race for now. I don't think Microsoft will keep investing on it since we have better tools outside their environment. In my opinion, Microsoft Copilot is not even in the benchmark tools and in the race for AGI. I think Microsoft is way behind and Microsoft Copilot suffered the lack of investment like the one made by its competitors.
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Return on Investment
OpenAI
  • I can solve problems quickly. What would take some time, for example, writing an SPF string, ChatGPT can do it correctly in seconds if I it gives the correct information.
  • The best tool I've ever used for research. For example, I can ask ChatGPT to list all the villages, cities and townships in a specific county. And provide the URL link for each.
  • Problems that seem unsolvable, i.e. why is Gmal rejecting every message from our list server is answered with a number of suggestions that I can follow up with.
  • Basically, has elimited a tech support position in our company.
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Microsoft
  • Copilot has had a huge positive impact on my productivity. My job requires a lot of author and customer interaction, so since I use Copilot, I dont need to spend hours in my workday answering emails.
  • Copilot has also helped with my data analysis skills. I use the data analysis to create proposals and I have noticed a significant increase in project approvals after I have started using Copilot.
  • One of the business objectives of my company is to create high quality education resources. Since Copilot is integrated across platforms and departments in all office locations across the world, it has helped streamline operations in my company. This has definitely supported in achieving this objective.
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ScreenShots