TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ChatGPT

    Score8.9 out of 10
    N/AOpenAI offers ChatGPT, an advanced general intelligence (AGI) chatbot which interacts in a conversational way. The dialogue format makes it possible for ChatGPT to answer followup questions, admit its mistakes, challenge incorrect premises, and reject inappropriate requests. ChatGPT is a sibling model to InstructGPT, which is trained to follow an instruction in a prompt and provide a detailed response.

    $0

    per month

    WRITER (Palmyra LLM)

    Score5.8 out of 10
    N/AWRITER is an enterprise-grade platform designed for the development, deployment, and supervision of AI Agents. The solution unifies proprietary Palmyra LLMs with a RAG-based Knowledge Graph to automate complex business workflows and support data-driven decision-making across the enterprise.

    $39

    per month per user

    Pricing
    ChatGPTWRITER (Palmyra LLM)
    Editions & Modules
    Free
    $0
    per month
    Plus
    $20
    per month
    Team
    $30
    per month per user
    Pro
    $200
    per month
    Enterprise
    Contact Sales
    Starter
    $39
    per month per user
    Enterprise
    Custom
    Offerings
    Pricing Offerings
    ChatGPTWRITER (Palmyra LLM)
    Free Trial
    NoYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    ChatGPTWRITER (Palmyra LLM)
    Considered Both Products
    OpenAI
    No answer on this topic
    WRITER
    Chose WRITER (Palmyra LLM)
    Writer's "recipes" and workflow approach allow me to think through the process of generation better than an open-chat format like ChatGPT or Gemini. It also is more flexible than Jasper (at least when I tested both).
    Incentivized
    Chose WRITER (Palmyra LLM)
    i find Writer a more comprehensive tool, although ChatGPT's ability to write social media posts is similar to that of Writer. Writer can tackle longer pieces of writing. their summarisation skills are comparable.
    Incentivized
    Chose WRITER (Palmyra LLM)
    Writer is much better at creating user friendly content.
    Incentivized
    Chose WRITER (Palmyra LLM)
    Writer has the best quality writing I've come across. Writer is also best in class when it comes to applying brand voice in a way that feels human and authentic. I also love the clean interface. I don't get distracted; I just get down to writing. The Learning Center is also a …
    Incentivized
    Chose WRITER (Palmyra LLM)
    Each other tool has AI capabilities, but Writer is a communication or marketing team's best friend. So much of what we do is driven by the written word and needing to craft a ton of it in short order. Writer helps us sound like we're writing for the company, gets us from blank …
    Incentivized
    Chose WRITER (Palmyra LLM)
    I love how Writer's interface is clearly designed as an entire page -- instead of a tiny textbox at the corner of the screen. I also appreciate the emphasis on privacy and security.
    Incentivized
    Chose WRITER (Palmyra LLM)
    I like the way their LLM works, as it feels more tailored to my brand. Plus, the Writer interface is easy to use for the less technically-minded.

    Not sure if the other platforms have browser apps, but I like Writer's.
    Incentivized
    Key User Insights
    Would buy again
    100%
    Would buy again
    23 Answers
    95%
    Would buy again
    18 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    22 Answers
    95%
    Delivers good value for the price
    18 Answers
    Happy with the feature set
    96%
    Happy with the feature set
    22 Answers
    89%
    Happy with the feature set
    17 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    17 Answers
    94%
    Lived up to sales and marketing promises
    16 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    19 Answers
    93%
    Implementation went as expected
    14 Answers
    Best Alternatives
    ChatGPTWRITER (Palmyra LLM)
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    No answers on this topic
    Cortana (discontinued)
    Score7.5 out of 10
    Enterprises
    No answers on this topic
    Cortana (discontinued)
    Score7.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ChatGPTWRITER (Palmyra LLM)
    Likelihood to Recommend
    9.1
    (22 ratings)
    5.8
    (19 ratings)
    Likelihood to Renew
    10.0
    (3 ratings)
    -
    (0 ratings)
    Usability
    9.1
    (21 ratings)
    -
    (0 ratings)
    Support Rating
    7.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    ChatGPTWRITER (Palmyra LLM)
    Likelihood to Recommend
    OpenAI
    I’d definitely recommend ChatGPT to anyone as a great introduction to generative AI and as a starting point in research, writing, brainstorming, or general questions or judgement questions. It can be a great tool to use when you don’t necessarily need an accurate answer. For example, I wouldn’t let it calculate my taxes, but I’d use it to ask some general tax questions, then ask for sources and then verify by checking those sources. I also love ChatGPT for writing and questions - it’s great for emails, creating templates and outlines, and for generating spreadsheet formulas.
    Incentivized
    Read full review
    WRITER
    It is very easy to navigate, build, and contextually meld your agent into whatever you like. As long as you know how their back-end no-coding platform works, it becomes a breeze to create bespoke content that actually matters, and makes sense. We've done this with multiple agents and as I call it, "sub-functions". There's a lot more potential the agents can do, all you need to know is to just learn the process.
    Incentivized
    Read full review
    Pros
    OpenAI
    • Saves time by generating content about a specific topic very quickly
    • Allows us to quickly learn information online (from various sources or even a single lengthy article) into more summed up digestible paragraphs (and even bullet points)
    • Can autogenerate content on a vast amount of topics
    Incentivized
    Read full review
    WRITER
    • Writer applies our writing style to copy I'm working on in browser tabs, ensuring I stay true to our voice.
    • Writer is able to quickly skim full blogs via a single link to use them as source material for drafting marketing copy I need.
    • Writer is my own business version of ChatGPT that keeps our sessions secure within the business.
    Incentivized
    Read full review
    Cons
    OpenAI
    • Wish it had support for better slides generation. Sometimes we found ourselves using chatgpt to outline a presentation but build it ourselves or use a tool like Gamma
    • Maybe a chepear $10 plan. In some countries the US dollar can be expensive and $20 goes a long way.
    • I wish you could make projects with more files. They limit it. Or make the limit based on the content, not the number of files per se
    Incentivized
    Read full review
    WRITER
    • i do find the organisation a bit confusing, like the functions available in 'ask Writer' being separate to the main window. there were lots of functions i wasn't able to find intuitively that we needed a support call for
    • asking for a summary of key points doesn't always pick up the main points
    Incentivized
    Read full review
    Likelihood to Renew
    OpenAI
    ChatGPT is a powerful assistant. As long as you understand what it is you're looking for in its results, it can save you a lot of time due to its ability to do the heavy lifting for you. This frees your time up to enable you to concentrate on other tasks.
    Incentivized
    Read full review
    WRITER
    No answers on this topic
    Usability
    OpenAI
    It's a potent utility tool, personally and professionally. It’s also very convenient - it can be used for a wide range of things and scenarios, and when used correctly, it usually produces dependable results in
    seconds. I would give it a full 10 if it didn't hallucinate as much as it does, and the image generator was more accurate.
    Incentivized
    Read full review
    WRITER
    No answers on this topic
    Support Rating
    OpenAI
    Their responses are always professional , although they delay sometimes
    Read full review
    WRITER
    No answers on this topic
    Alternatives Considered
    OpenAI
    I find that ChatGPT has the best overall system for user-friendly Ai. I like the customization options of this tool in comparison to others. The ease of setting up a custom GPT with knowledge and resources is great - you don't get that in other tools. I also like the ability to embed the application directly into the browser or computer. This is powerful and opens up addition features or tools
    Incentivized
    Read full review
    WRITER
    WordPress is not very clear about the tools that are available with some themes over others. Instead, Write has multiple functions and makes the work complete in its entirety. It's easy to navigate and it also allows me to use multiple accounts. It has database links and at the same time it is compatible with MS office in all versions
    Incentivized
    Read full review
    Return on Investment
    OpenAI
    • I can solve problems quickly. What would take some time, for example, writing an SPF string, ChatGPT can do it correctly in seconds if I it gives the correct information.
    • The best tool I've ever used for research. For example, I can ask ChatGPT to list all the villages, cities and townships in a specific county. And provide the URL link for each.
    • Problems that seem unsolvable, i.e. why is Gmal rejecting every message from our list server is answered with a number of suggestions that I can follow up with.
    • Basically, has elimited a tech support position in our company.
    Incentivized
    Read full review
    WRITER
    • Developing a styleguide to consolidate message, phrasing, writing style, and brand voice requirements.
    • I'd like to see a Firefox addition at some time, but for now, the Chrome and Google Docs extensions suffice.
    • Processes for producing, revising, optimizing, and publishing material have been streamlined.
    Incentivized
    Read full review
    ScreenShots

    WRITER (Palmyra LLM) Screenshots

    Screenshot of the shared development environment where IT tackles technical complexity and business defines logic.Screenshot of an example high-impact agent, used to accelerate adoption and minimizing change management.Screenshot of the centralized command center designed to offer everything IT needs to govern a secure, healthy ecosystem of high-performing agents.