ChatSupport vs. SnapEngage
ChatSupport vs. SnapEngage
Product | Rating | Most Used By | Product Summary | Starting Price |
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ChatSupport | N/A | ChatSupport is software that enables users to connect with website visitors using people-powered live chat. ChatSupport is presented as a chat solution any for business owner who wants to build connections with their website visitors via an easy-to-use live chat widget. The vendor presents ChatSupport as an ideal live chat solution for businesses who want to keep their business human. | $0 | |
SnapEngage | N/A | SnapEngage can be installed on any website and is designed for companies of any size. Sales and Support teams can chat with company website visitors while they browse and offer assistance in real time. This solution includes a "Call Me" feature to incorporate voice and text communication in one bundle. SnapEngage's real-time integration with CRM platforms and Help Desk automatically creates new leads or support cases when visitors request help from the company website. Chat transcripts are… | $60 per month |
ChatSupport | SnapEngage | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | Enterprise plans are also available and are custom tailored to the business' specific needs. | ||||||||||||||
More Pricing Information |
ChatSupport | SnapEngage | |
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Top Pros | No answers on this topic |
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Top Cons | No answers on this topic |
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ChatSupport | SnapEngage | ||||||||||||
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Chat Analytics and Reports |
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ChatSupport | SnapEngage | |
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Small Businesses | Gist Score 9.6 out of 10 | Gist Score 9.6 out of 10 |
Medium-sized Companies | Genesys DX (discontinued) Score 10.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
Enterprises | Genesys DX (discontinued) Score 10.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
ChatSupport | SnapEngage | |
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Likelihood to Recommend | - (0 ratings) | 7.9 (14 ratings) |
Likelihood to Renew | - (0 ratings) | 9.0 (4 ratings) |
Support Rating | - (0 ratings) | 5.0 (1 ratings) |
ChatSupport | SnapEngage | |
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Likelihood to Recommend | AnywhereWorks No answers on this topic | SnapEngage |
Pros | AnywhereWorks No answers on this topic | SnapEngage |
Cons | AnywhereWorks No answers on this topic | SnapEngage |
Likelihood to Renew | AnywhereWorks No answers on this topic | SnapEngage |
Support Rating | AnywhereWorks No answers on this topic | SnapEngage |
Alternatives Considered | AnywhereWorks No answers on this topic | SnapEngage |
Return on Investment | AnywhereWorks No answers on this topic | SnapEngage |
ScreenShots | ChatSupport Screenshots | SnapEngage Screenshots |