What users are saying about
92 Ratings
92 Ratings
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Score 7.8 out of 100
4 Ratings
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Score 7.3 out of 100

Likelihood to Recommend

Chatter

[Chatter] is the tool that makes our relations
stronger. It provides advanced ways of communication. I have trained my many
team members because of the easy features and functions of this tool, It is very user-friendly. Give it a try if you want to improve your relations with your
customers. It will surely enhance the productivity of your organization.
Yolanda Pouwels | TrustRadius Reviewer

MakeStoryBoard

This is the great way to start your project, visualize your project before you start writing codes for it. Work in the collaborative environment assign task and module to the teams, this is the perfect tool for every project related activity.Even the subscription starts with only 12$ per month.
Akhilesh Arya | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Chatter
7.1
MakeStoryBoard
Task Management
Chatter
7.2
MakeStoryBoard
Gantt Charts
Chatter
7.4
MakeStoryBoard
Scheduling
Chatter
7.0
MakeStoryBoard
Workflow Automation
Chatter
7.1
MakeStoryBoard
Mobile Access
Chatter
7.3
MakeStoryBoard
Search
Chatter
6.9
MakeStoryBoard
Visual planning tools
Chatter
6.8
MakeStoryBoard

Communication

Chatter
8.2
MakeStoryBoard
Chat
Chatter
8.4
MakeStoryBoard
Notifications
Chatter
8.2
MakeStoryBoard
Discussions
Chatter
8.4
MakeStoryBoard
Surveys
Chatter
7.5
MakeStoryBoard
Internal knowledgebase
Chatter
7.9
MakeStoryBoard
Integrates with GoToMeeting
Chatter
9.1
MakeStoryBoard
Integrates with Gmail and Google Hangouts
Chatter
7.5
MakeStoryBoard
Integrates with Outlook
Chatter
8.5
MakeStoryBoard

File Sharing & Management

Chatter
7.5
MakeStoryBoard
Versioning
Chatter
6.8
MakeStoryBoard
Video files
Chatter
6.8
MakeStoryBoard
Audio files
Chatter
6.8
MakeStoryBoard
Document collaboration
Chatter
7.7
MakeStoryBoard
Access control
Chatter
7.3
MakeStoryBoard
Advanced security features
Chatter
8.0
MakeStoryBoard
Integrates with Google Drive
Chatter
8.5
MakeStoryBoard
Device sync
Chatter
8.0
MakeStoryBoard

Pros

Chatter

  • Chatter provides us with a live internal conversation for all to see without the noise that other mediums have i.e. e-mail.
  • One of the main features that really works well is the 'Groups' that you can join. We have multiple groups set up to not only distribute procedural changes and communicate news etc, but also have conversations around upcoming tasks in the months ahead.
  • Chatter works really well in instances where we need to look over historical conversations that have been had and the sentiment of those conversations with our shareholders, often using hashtags.
Glen Tylee | TrustRadius Reviewer

MakeStoryBoard

  • You can show your ideas quickly.
  • Anyone can comment.
  • You can download the borad in pdf format.
  • All the data is secured.
  • You can control who can edit or comment on your board.
Anonymous | TrustRadius Reviewer

Cons

Chatter

  • Groups does not have the private messaging functionality. Since most collaboration takes place in Groups, private messaging would allow for relevant conversations to be contained and not reside separately.
  • On a Group index page, there are two boxes for Information and Description. These content types seem redundant. You could replace both with a content type called About the Group. There could also be another box listing the Owners for quick reference.
  • On the main index page, the newsfeed has the same look and feel of most social platforms like Facebook, LinkedIn, Jive, IBM Connections, SharePoint. There could be an alternate display of tiles that shows People you interact with most frequently, Files you access most often, most recent Topics, etc. The display could be something like Delve in Microsoft Office 365.
  • On the main index page in the right rail, it would be useful to have the ability to incorporate RSS feeds to gather outside content. Many departments heavily leverage RSS feeds to compile competitive intelligence and cultivate general awareness.
  • For user profiles, can we combine Feed and Overview into one consolidated view? It would save users a click to find relevant information about the person. Also, the Contact module should also have the person's phone number for convenience.
  • The Files feature does not allow for real-time, concurrent document editing. You have to download the document, make your edits, save, and then upload a new version, which only allows for one editor at a time.
Joseph C. Chang | TrustRadius Reviewer

MakeStoryBoard

  • I think they should provide some low cost packages for educational organizations
Akhilesh Arya | TrustRadius Reviewer

Likelihood to Renew

Chatter

Chatter 8.1
Based on 2 answers
Chatter can fulfill at least 85-90% of our business requirements in an easy-to-use platform. Usability is a key requirement and we have had our share of bad usability experiences. In our experience, even the most novice users were able to pick up Chatter in a relatively short amount of time with little/no assistance.
Joseph C. Chang | TrustRadius Reviewer

MakeStoryBoard

No score
No answers yet
No answers on this topic

Usability

Chatter

Chatter 7.3
Based on 7 answers
It is easy to use but the impact of it feels like it is a bit antiquated. It does not feel collaborative and real time. Chatter is more akin to email versus Slack or Hangouts where it feels like problems are being solved as you are communicating.
Anonymous | TrustRadius Reviewer

MakeStoryBoard

No score
No answers yet
No answers on this topic

Support Rating

Chatter

Chatter 7.5
Based on 35 answers
If I ever came to a situation where i needed help they do a very good job of getting back to us quickly to explain our error or why we are not seeing something. The support is quick to help provide groups or teams if you seek. Fortunately it is user friendly so I rarely need support
Anonymous | TrustRadius Reviewer

MakeStoryBoard

No score
No answers yet
No answers on this topic

Alternatives Considered

Chatter

Skype is used more for audio calls. Chatter is used to track updates on items of interest in Salesforce. Chatter is deeply integrated with other Salesforce products. No other competing products come close. Slack is a traditional project management tool. So it does not compete with Chatter. Because of its close integration with Salesforce, it is a unique tool for Salesforce users.
Naveen Gabrani | TrustRadius Reviewer

MakeStoryBoard

In MakeStoryBoard you can comment on board.
Anonymous | TrustRadius Reviewer

Return on Investment

Chatter

  • Chatter has closed deals faster, and brought us in revenue at a quicker rate in turn.
  • Chatter has left some things undone simply because people didn't see it and it has cost us a few deals.
  • Overall, Chatter has brought us a cleaner, more efficient Salesforce process and brought in revenue because of organization.
Anonymous | TrustRadius Reviewer

MakeStoryBoard

  • ROI is positive of course
Akhilesh Arya | TrustRadius Reviewer

Screenshots

Pricing Details

Chatter

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

MakeStoryBoard

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
Optional

Rating Summary

Likelihood to Recommend

Chatter
7.8
MakeStoryBoard
6.5

Likelihood to Renew

Chatter
8.1
MakeStoryBoard

Usability

Chatter
7.3
MakeStoryBoard

Support Rating

Chatter
7.5
MakeStoryBoard

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