Likelihood to Recommend Checkr is streamlining and automating the background check process, which is a tremendous benefit for a small HR team who typically doesn't have the bandwidth to manually conduct education verifications or criminal searches, but hires in a massive scale. Checkr nicely integrates with my ATS, Payroll, and security monitoring platform for SOC 2 compliance, making things more efficient, especially with a small HR team. Ordering background checks takes only a couple of clicks.
Read full review Truework may not be ideal for companies with a large quantity of complex earning codes, as the code mapping can get messy. We've found some difficulty with finding a solution for international companies we have acquired. Otherwise, Truework has suited us very well, and sends us emails to complete verifications for someone they can't find in the records we've sent over. We utilize a good number of contractors and we've decided not to send that information to Truework, so we always need to do those manually when Truework lets us know the associate in question can't be found.
Read full review Pros The analytics section in the dashboard allows you to sort by geography and date so you fully understand where and when your applicants are applying. The training resources available to employees make sure that we are fully compliant. The dedicated account manager helps us through all hurdles. Read full review The staff is very knowledgeable and competent. We shared our data and they were able to convert the information as per they requirements. We spent very little time in integrating with them. We were able to integrate using the available resources and did not need to create complex reports. Read full review Cons It can be difficult to get support when you do have an issue. Account manager is not as attentive as we would like. Read full review Customer Support management could be improved. Video advisory or consultation could be added as a feature. Read full review Likelihood to Renew There are more affordable options out there but checkr is reliable and it definitely an easy premium to pay for the reliability
Read full review Usability It has plenty of customization that you can do to help with sending information to those who need it rather than to just one person for all things. Allowing for more workflow customization for your organization's needs.
Read full review Support Rating They answered our questions when we were integrating and got back to us quickly, and with the relevant information we needed.
Read full review Truework has been recognized by Forbes as a fastest growing company. They are willing to expand their business and build new relationships. During negotiation they gave us a good deal, which shows that they are willing to let the customer evaluate their services over time. The team is also very prompt in responding to questions and proactive in initiating questions for clarification.
Read full review Alternatives Considered We have not used any services other than Checkr. We started using Checkr over a year ago and have had no need to try other services. Checkr provides us with the services we need in an easy, complete format. Background / Criminal history checking are our primary use of Checkr and it provides these seamlessly.
Read full review As an organisation, we have evaluated many HRMS software before shortlisting this one. It has an original data source for millions of workers and helps in easy verification. It is the second-largest network for income and employment verification. Moreover, it has simple and easy-to-understand scenarios which are illustrated by easy-to-understand examples.
Read full review Return on Investment It is sped up our onboarding process quite a bit since background checks now happen at a pretty fast pace. Integration with our ATS has also kept our workflow simple, so my team doesnt need to get training on a separate software and manage multiple logins. Read full review We are saving approx. 8-10 hours a week that we can focus on other business needs and priorities. In the approx. 21 months we've been using Truework our associates have self-generated almost 500 letters. In the same amount of time, Truework has completed almost 1,700 verifications saving us approx. 732 hours. Read full review ScreenShots