TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Checkr

    Score9 out of 10
    N/ACheckr in San Francisco offers their artifical intelligence-driven technology platform for surfacing legally compliant and relevant employee background and identity information.

    $29.99

    per check

    Truework

    Score7.9 out of 10
    N/AZethos (Truework) headquartered in San Francisco provides automated employment or income verification and management of sensitive information through a web application, or through the Truework API that integrates directly into workflows, helping to speed the background check process. And mortgage lenders can connect Truework with Encompass, ultimately providing employment verification coverage for any U.S. employee.N/A
    Pricing
    CheckrTruework
    Editions & Modules
    Basic+
    $29.99
    per check
    Essential
    $54.99
    per check
    Professional
    $79.99
    per check
    No answers on this topic
    Offerings
    Pricing Offerings
    CheckrTruework
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    CheckrTruework
    Considered Both Products
    Checkr
    No answer on this topic
    Zethos (Truework)
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    22 Answers
    No answers on this topic
    Delivers good value for the price
    95%
    Delivers good value for the price
    19 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    22 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    15 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    17 Answers
    No answers on this topic
    User Ratings
    CheckrTruework
    Likelihood to Recommend
    8.0
    (22 ratings)
    8.0
    (3 ratings)
    Likelihood to Renew
    8.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    8.2
    (4 ratings)
    -
    (0 ratings)
    Support Rating
    10.0
    (2 ratings)
    10.0
    (1 ratings)
    User Testimonials
    CheckrTruework
    Likelihood to Recommend
    Checkr
    I wouldn't hesitate recommending it to any talent team hiring at scale. We run large scale hiring campaigns for field teams where new sites ramp up, think 50 plus employees. In those case, chekr's ability to launch and track checks in bulk is a lifesaver.
    Incentivized
    Read full review
    Zethos (Truework)
    Truework may not be ideal for companies with a large quantity of complex earning codes, as the code mapping can get messy. We've found some difficulty with finding a solution for international companies we have acquired. Otherwise, Truework has suited us very well, and sends us emails to complete verifications for someone they can't find in the records we've sent over. We utilize a good number of contractors and we've decided not to send that information to Truework, so we always need to do those manually when Truework lets us know the associate in question can't be found.
    Incentivized
    Read full review
    Pros
    Checkr
    • The ETA calculation to predict when screening will complete for each background check report is good
    • The SSO is a huge plus point and helps us to seamlessly login
    • the chrome extension comes in super handy to add and update information
    • the Background Screening tailored for various regions save a lot of time in formulating the same especially if your company is spread across multiple regions
    Incentivized
    Read full review
    Zethos (Truework)
    • The staff is very knowledgeable and competent. We shared our data and they were able to convert the information as per they requirements.
    • We spent very little time in integrating with them.
    • We were able to integrate using the available resources and did not need to create complex reports.
    Incentivized
    Read full review
    Cons
    Checkr
    • It can be difficult to get support when you do have an issue.
    • Account manager is not as attentive as we would like.
    Incentivized
    Read full review
    Zethos (Truework)
    • Customer Support management could be improved.
    • Video advisory or consultation could be added as a feature.
    Read full review
    Likelihood to Renew
    Checkr
    There are more affordable options out there but checkr is reliable and it definitely an easy premium to pay for the reliability
    Incentivized
    Read full review
    Zethos (Truework)
    No answers on this topic
    Usability
    Checkr
    It has plenty of customization that you can do to help with sending information to those who need it rather than to just one person for all things. Allowing for more workflow customization for your organization's needs.
    Incentivized
    Read full review
    Zethos (Truework)
    No answers on this topic
    Support Rating
    Checkr
    Quick responses from our account manager and from the client support team. We are often responded to within the hour if not, then less than 24 hours.
    Incentivized
    Read full review
    Zethos (Truework)
    Truework has been recognized by Forbes as a fastest growing company. They are willing to expand their business and build new relationships. During negotiation they gave us a good deal, which shows that they are willing to let the customer evaluate their services over time. The team is also very prompt in responding to questions and proactive in initiating questions for clarification.
    Incentivized
    Read full review
    Alternatives Considered
    Checkr
    We have not used any services other than Checkr. We started using Checkr over a year ago and have had no need to try other services. Checkr provides us with the services we need in an easy, complete format. Background / Criminal history checking are our primary use of Checkr and it provides these seamlessly.
    Incentivized
    Read full review
    Zethos (Truework)
    As an organisation, we have evaluated many HRMS software before shortlisting this one. It has an original data source for millions of workers and helps in easy verification. It is the second-largest network for income and employment verification. Moreover, it has simple and easy-to-understand scenarios which are illustrated by easy-to-understand examples.
    Read full review
    Return on Investment
    Checkr
    • It is sped up our onboarding process quite a bit since background checks now happen at a pretty fast pace.
    • Integration with our ATS has also kept our workflow simple, so my team doesnt need to get training on a separate software and manage multiple logins.
    Incentivized
    Read full review
    Zethos (Truework)
    • We are saving approx. 8-10 hours a week that we can focus on other business needs and priorities.
    • In the approx. 21 months we've been using Truework our associates have self-generated almost 500 letters.
    • In the same amount of time, Truework has completed almost 1,700 verifications saving us approx. 732 hours.
    Incentivized
    Read full review
    ScreenShots