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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cheetah Digital

    Score8 out of 10
    N/ADesigned for high-volume, cross-channel campaigns, Cheetah Digital is used by marketers to deliver highly personalized, contextual communications across various channels including email, SMS, push, mobile wallet, direct mail, and social.N/A

    Nectar

    Score8.6 out of 10
    N/ANectar is a cloud-based employee recognition platform. It features monetary and social recognition that can be provided in a peer-to-peer and a manager-to-peer manner.N/A
    Pricing
    Cheetah DigitalNectar
    Editions & Modules
    No answers on this topic
    Nectar Recognize
    Contact Sales
    Nectar Engage™ + Nectar Recognize
    Contact Sales
    Nectar Comms + Nectar Recognize
    Contact Sales
    Culture Suite (Nectar Recognize + Nectar Engage™ + Nectar Comms)
    Contact Sales
    Offerings
    Pricing Offerings
    Cheetah DigitalNectar
    Free Trial
    NoNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Volume discounts are available for companies with 500+ employees
    More Pricing Information
    Best Alternatives
    Cheetah DigitalNectar
    Small Businesses
    Listrak
    Score10 out of 10
    No answers on this topic
    Medium-sized Companies
    Sailthru
    Score5.3 out of 10
    Bonusly
    Score9.6 out of 10
    Enterprises
    Listrak
    Score10 out of 10
    Achievers
    Score9.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Cheetah DigitalNectar
    Likelihood to Recommend
    8.0
    (13 ratings)
    9.0
    (2 ratings)
    Likelihood to Renew
    7.6
    (3 ratings)
    -
    (0 ratings)
    Usability
    4.0
    (1 ratings)
    9.0
    (1 ratings)
    Support Rating
    6.8
    (3 ratings)
    -
    (0 ratings)
    Vendor post-sale
    3.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Cheetah DigitalNectar
    Likelihood to Recommend
    Zeta Global
    I think CheetahMail, being one of the main ESPs in the market, is a quality choice. However, I would suggest that it's really only valuable for a bit larger of an organization, generally having staff of 100+ and revenues in tens of millions -- this is mainly to justify the amount of investment required, so may be cost-prohibitive to some. You also need to make sure that you understand the entire "level of support" you will gain through your specific contract.... the key is understanding what types of resources are within your organization (who's doing the coding? who comes up with the next campaign? What's the overall strategy?) Depending on these questions and resources, may help determine your final needs from a services point of view. CheetahMail can provide a wealth of various services specific to needs (and changes over time as your business changes), but a clear understanding of what you have before you bring them on will really help getting up and running quickly. Also be sure to truly understand the costs for the initial integrations, setups, IP senders, etc.
    Read full review
    Nectar HR
    Nectar is great if you are looking to add ways to recognize individuals, grow culture, and get people to connect. If you have a culture where people are already recognizing each other then Nectar might be redundant. However, if you want to add to or replace daily or monthly management recognition, then Nectar is a great place to start.
    Incentivized
    Read full review
    Pros
    Zeta Global
    • Internal management - This is a great web-based tool that allows our users to see what emails go to whom.
    • Organization - Many layers of organization for templates since there are many types of remarketing emails that we send out.
    • Historical Records - CheetahMail sends us the raw text files of all email actions so we can upload them to our database.
    Incentivized
    Read full review
    Nectar HR
    • Ability to provide public feedback
    • Incentivized feedback in a user friendly/good UX platform
    • Ability to tie feedback to our core values
    Incentivized
    Read full review
    Cons
    Zeta Global
    • The organization of CheetahMail could at times be better, as you create more and more mailings, they just pile up in a long list. It would be useful to be able to create folders to store specific mailings in. (ex. editorial, newsletters, marketing, etc.)
    Incentivized
    Read full review
    Nectar HR
    • Did not have great global functionality - we couldn't send actual gifts (only giftcards) to germany
    Incentivized
    Read full review
    Likelihood to Renew
    Zeta Global
    As I have begun exploring competitors, I've come to realize that every competitor offers so much more functionality and integration than CheetahMail does. When we first signed our contract, CheetahMail was much more innovative and at the forefront of email. Since being bought out by Experian, we've seen a huge decline in service and innovation. They have laid off much of their staff and moved their account representatives to Costa Rica. They also heavily rely on on third parties which you will have to pay large amounts of money for while other Email Service Providers have integrated new technologies into their platform. You will get more for your money going to a different email service such as Responsys, Silverpop, Listrak and the like,
    Read full review
    Nectar HR
    No answers on this topic
    Usability
    Zeta Global
    CheetahMail has a high learning curve to master and requires a lot of backend work with tech teams to set up. Navigation is not the best and everything that should be automated is still extremely manual.
    Read full review
    Nectar HR
    Very easy to use, intuitive and similar to social media
    Incentivized
    Read full review
    Support Rating
    Zeta Global
    I've been very satisfied with the support given by Cheetah, they are always asking and looking for areas where they can help you improve upon your business. They are very knowledgeable and are able to quickly find any answer you are looking for.
    Incentivized
    Read full review
    Nectar HR
    No answers on this topic
    Alternatives Considered
    Zeta Global
    I believe Cheetah DMS is a bit more complete and a lot more complex to use than Mailchimp. Mailchimp was born as a mail marketing service while Cheetah has always worked across the whole online advertising spectrum making it a better solution for clients that need a certain level of service and sophistication.
    Incentivized
    Read full review
    Nectar HR
    Nectar was easier to use, easier to implement, and more cost effective.
    Incentivized
    Read full review
    Return on Investment
    Zeta Global
    • Our efficiency has decreased with CheetaMail actually. Too many service calls to find out why something isn't working as expected, account setup questions, issues with PiP, takes too long to get a simple form built, customer service response time, etc...
    • Reporting is not very streamlined. This has caused us to take our reporting offline and use a method with better visibility.
    Incentivized
    Read full review
    Nectar HR
    • People collaborating better together
    • People feeling more engaged
    Incentivized
    Read full review
    ScreenShots

    Nectar Screenshots

    Screenshot of the Nectar homepage, which offers a clear view of what’s happening across a company. Here, users can send recognition, see recent shoutouts, check points balance, and stay connected to team wins.Screenshot of some of the available ways to reward employees. They can pick from hundreds of gift cards, experiences, or custom company perks.Screenshot of an automated milestone celebration. Nectar syncs with HR tools to send birthday and service awards on schedule, ensuring no special moment goes unnoticed.Screenshot of Nectar’s analytics that help see recognition impacts engagement, retention, and company culture over time.Screenshot of Nectar's Microsoft Teams integration, allowing employees to give and receive recognition right where they work. Here, users can send shoutouts, add points, and celebrate achievements directly in chat, so appreciation becomes part of a team’s everyday conversations.Screenshot of Nectar Comms, which helps recognize great work, boost engagement, and reinforce core values while keeping employees connected. Users can design and send branded emails, share updates, and manage internal newsletters to keep your team informed and inspired.