Designed for high-volume, cross-channel campaigns, Cheetah Digital is used by marketers to deliver highly personalized, contextual communications across various channels including email, SMS, push, mobile wallet, direct mail, and social.
N/A
Sendwithus
Score 8.0 out of 10
Small Businesses (1-50 employees)
Sendwithus is a communications platform built around advanced email content management. The platform aims to simplify email creation with a robust API, an intuitive visual editor, and built-in device testing, allowing for collaborative email strategy and execution. The cloud-based product offers a centralized hub for email content creation, approval, and publishing. The goal is to empower marketers and product managers to efficiently create and test meaningful, dynamic communications…
$0
per month
Pricing
Cheetah Digital
Sendwithus
Editions & Modules
No answers on this topic
Free Trial
$0.00
per month
Lite
$150.00
per month
Enterprise
varies
Offerings
Pricing Offerings
Cheetah Digital
Sendwithus
Free Trial
No
Yes
Free/Freemium Version
No
No
Premium Consulting/Integration Services
Yes
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
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Our GDPR-compliant Enterprise platform, Dyspatch, allows global organizations to centralize security, compliance, and reputation management while streamlining collaborative creation, revision, and approval workflows.
I think CheetahMail, being one of the main ESPs in the market, is a quality choice. However, I would suggest that it's really only valuable for a bit larger of an organization, generally having staff of 100+ and revenues in tens of millions -- this is mainly to justify the amount of investment required, so may be cost-prohibitive to some. You also need to make sure that you understand the entire "level of support" you will gain through your specific contract.... the key is understanding what types of resources are within your organization (who's doing the coding? who comes up with the next campaign? What's the overall strategy?) Depending on these questions and resources, may help determine your final needs from a services point of view. CheetahMail can provide a wealth of various services specific to needs (and changes over time as your business changes), but a clear understanding of what you have before you bring them on will really help getting up and running quickly. Also be sure to truly understand the costs for the initial integrations, setups, IP senders, etc.
It is very well suited for newsletters. With newsletters, I can easily and frequently share market news with my clients. It also gives good results in transactional emails. Its drip email feature makes it a result oriented tool because it sends e-mail as per the recipient's convenience.
The organization of CheetahMail could at times be better, as you create more and more mailings, they just pile up in a long list. It would be useful to be able to create folders to store specific mailings in. (ex. editorial, newsletters, marketing, etc.)
As I have begun exploring competitors, I've come to realize that every competitor offers so much more functionality and integration than CheetahMail does. When we first signed our contract, CheetahMail was much more innovative and at the forefront of email. Since being bought out by Experian, we've seen a huge decline in service and innovation. They have laid off much of their staff and moved their account representatives to Costa Rica. They also heavily rely on on third parties which you will have to pay large amounts of money for while other Email Service Providers have integrated new technologies into their platform. You will get more for your money going to a different email service such as Responsys, Silverpop, Listrak and the like,
CheetahMail has a high learning curve to master and requires a lot of backend work with tech teams to set up. Navigation is not the best and everything that should be automated is still extremely manual.
I've been very satisfied with the support given by Cheetah, they are always asking and looking for areas where they can help you improve upon your business. They are very knowledgeable and are able to quickly find any answer you are looking for.
I believe Cheetah DMS is a bit more complete and a lot more complex to use than Mailchimp. Mailchimp was born as a mail marketing service while Cheetah has always worked across the whole online advertising spectrum making it a better solution for clients that need a certain level of service and sophistication.
Its user interface is quite impressive. And its drip email feature gives us the maximum outcome on our promotional campaigns. It also helps us to reduce unsubscribe rate on our email campaigns. I also find some templates on this tool very much relatable to the kind of information I share with my clients so I don't need to alter those templates much.
Our efficiency has decreased with CheetaMail actually. Too many service calls to find out why something isn't working as expected, account setup questions, issues with PiP, takes too long to get a simple form built, customer service response time, etc...
Reporting is not very streamlined. This has caused us to take our reporting offline and use a method with better visibility.
By using this software we send digital newsletters instead of Paper newsletters. So we save our costs substantially.
I send newsletters to all my contacts in one click only. Whereas earlier we used to send paper newsletters to all my contacts and that incurred transportation cost.
