TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cheetah Digital

    Score8 out of 10
    N/ADesigned for high-volume, cross-channel campaigns, Cheetah Digital is used by marketers to deliver highly personalized, contextual communications across various channels including email, SMS, push, mobile wallet, direct mail, and social.N/A

    Voices

    Score7 out of 10
    N/AVoices.com is a voice marketplace that allows businesses to find, hire, and pay voice actors. The company matches voice actors with people interested in buying their services, without having to go through a traditional talent agent. It is founded by David Ciccarelli and Stephanie Ciccarelli.N/A
    Pricing
    Cheetah DigitalVoices
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Cheetah DigitalVoices
    Free Trial
    NoNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Rates are in US Dollars and include a worldwide unlimited usage "full buy-out" license. Rates are for finished dry voice only. Any post-production required may be additional. Note that Voices.com is an online marketplace. As such, each talent reserves the right to charge their own fees.
    More Pricing Information
    Best Alternatives
    Cheetah DigitalVoices
    Small Businesses
    Listrak
    Score10 out of 10
    No answers on this topic
    Medium-sized Companies
    Sailthru
    Score5.3 out of 10
    No answers on this topic
    Enterprises
    Listrak
    Score10 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Cheetah DigitalVoices
    Likelihood to Recommend
    8.0
    (13 ratings)
    7.0
    (1 ratings)
    Likelihood to Renew
    7.6
    (3 ratings)
    -
    (0 ratings)
    Usability
    4.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    6.8
    (3 ratings)
    -
    (0 ratings)
    Vendor post-sale
    3.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Cheetah DigitalVoices
    Likelihood to Recommend
    Zeta Global
    I think CheetahMail, being one of the main ESPs in the market, is a quality choice. However, I would suggest that it's really only valuable for a bit larger of an organization, generally having staff of 100+ and revenues in tens of millions -- this is mainly to justify the amount of investment required, so may be cost-prohibitive to some. You also need to make sure that you understand the entire "level of support" you will gain through your specific contract.... the key is understanding what types of resources are within your organization (who's doing the coding? who comes up with the next campaign? What's the overall strategy?) Depending on these questions and resources, may help determine your final needs from a services point of view. CheetahMail can provide a wealth of various services specific to needs (and changes over time as your business changes), but a clear understanding of what you have before you bring them on will really help getting up and running quickly. Also be sure to truly understand the costs for the initial integrations, setups, IP senders, etc.
    Read full review
    Voices.com
    For major "national" work often their financial compensation is in line. But for other generally smaller jobs I'm not sure it's a fair dollar amount. I'm not sure this is due to the client involved or a policy of Voices.
    Incentivized
    Read full review
    Pros
    Zeta Global
    • Internal management - This is a great web-based tool that allows our users to see what emails go to whom.
    • Organization - Many layers of organization for templates since there are many types of remarketing emails that we send out.
    • Historical Records - CheetahMail sends us the raw text files of all email actions so we can upload them to our database.
    Incentivized
    Read full review
    Voices.com
    • Service...They return and respond to emails and phone calls efficiently.
    • All my bookings are ensured payment via their escrow system.
    • They post many jobs for me each day.
    Incentivized
    Read full review
    Cons
    Zeta Global
    • The organization of CheetahMail could at times be better, as you create more and more mailings, they just pile up in a long list. It would be useful to be able to create folders to store specific mailings in. (ex. editorial, newsletters, marketing, etc.)
    Incentivized
    Read full review
    Voices.com
    • I'm not sure I'm given every fair chance at being booked for the various jobs for which I audition.
    • The amount given for payment for each job is mysterious. Often the same job from other sites is considerably higher there. I wonder if I'm being offered the amount I should be in a fair market.
    • Quite often the amount offered for long form jobs is way below industry standards.
    Incentivized
    Read full review
    Likelihood to Renew
    Zeta Global
    As I have begun exploring competitors, I've come to realize that every competitor offers so much more functionality and integration than CheetahMail does. When we first signed our contract, CheetahMail was much more innovative and at the forefront of email. Since being bought out by Experian, we've seen a huge decline in service and innovation. They have laid off much of their staff and moved their account representatives to Costa Rica. They also heavily rely on on third parties which you will have to pay large amounts of money for while other Email Service Providers have integrated new technologies into their platform. You will get more for your money going to a different email service such as Responsys, Silverpop, Listrak and the like,
    Read full review
    Voices.com
    No answers on this topic
    Usability
    Zeta Global
    CheetahMail has a high learning curve to master and requires a lot of backend work with tech teams to set up. Navigation is not the best and everything that should be automated is still extremely manual.
    Read full review
    Voices.com
    No answers on this topic
    Support Rating
    Zeta Global
    I've been very satisfied with the support given by Cheetah, they are always asking and looking for areas where they can help you improve upon your business. They are very knowledgeable and are able to quickly find any answer you are looking for.
    Incentivized
    Read full review
    Voices.com
    No answers on this topic
    Alternatives Considered
    Zeta Global
    I believe Cheetah DMS is a bit more complete and a lot more complex to use than Mailchimp. Mailchimp was born as a mail marketing service while Cheetah has always worked across the whole online advertising spectrum making it a better solution for clients that need a certain level of service and sophistication.
    Incentivized
    Read full review
    Voices.com
    I use both Voices and Voice 123. Initially i got more bookings with Voice. Now, I'm liking Voice 123 better. It's more transparent and offers much higher payments for voice acting work.
    Incentivized
    Read full review
    Return on Investment
    Zeta Global
    • Our efficiency has decreased with CheetaMail actually. Too many service calls to find out why something isn't working as expected, account setup questions, issues with PiP, takes too long to get a simple form built, customer service response time, etc...
    • Reporting is not very streamlined. This has caused us to take our reporting offline and use a method with better visibility.
    Incentivized
    Read full review
    Voices.com
    • Initially, the income and opportunity for increased income seemed great. Lately the paid jobs I've received has fallen way off. This is happening as I'm getting a lot better as a voice actor. It doesn't make sense. It's like Voices is somehow keeping me from getting gigs through their service.
    • Often over the years I've been upsold to change to their more expensive plans. I've tried them with NO discernible improvement with opportunities for me.
    • I'm going to have to get better ROI in the near future or I won't be continuing my subscription.
    Incentivized
    Read full review
    ScreenShots

    Voices Screenshots

    Screenshot of the Voices online marketplace for voice talentScreenshot of voice talent profiles pageScreenshot of Job postings, where Voices VoiceMatch algorithm invites matching talent to reply.Screenshot of A comparison of sample voice recordings with feedback ratings and reviews, as well as prices of talent who are interestedScreenshot of Mobile apps to search for voice talent, view profiles, and post jobs