TrustRadius

Chili Piper vs. Punchpass

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Chili Piper
Score 8.7 out of 10
Mid-Size Companies (51-1,000 employees)
Chili Piper is scheduling and routing software for B2B revenue teams. Its products help revenue teams increase their inbound conversion rates, increase customer satisfaction, and reach new levels of productivity. The vendor states Companies like Twilio, Forrester, Spotify, and Gong use Chili Piper with the goal of increasing their inbound conversion rates, eliminating manual lead routing, and streamlining critical processes around meetings. Chili Piper…
$15
per month per user
Punchpass
Score 0.0 out of 10
N/A
N/AN/A
Pricing
Chili PiperPunchpass
Editions & Modules
Instant Booker
$15
per month per user
Handoff
$25
per month per user
Concierge Inbound Scheduling
$30
per month per user
Distro
Starting at $20
per month per user
No answers on this topic
Offerings
Pricing Offerings
Chili PiperPunchpass
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsOnboarding and Support are included at no additional charge.—
More Pricing Information
Community Pulse
Chili PiperPunchpass
Considered Both Products
Chili Piper
Cody Allen | TrustRadius Reviewer
Cody Allen
Front End Web Designer
Chose Chili Piper
I have only used the free version of Calendly so it is not exactly a fair comparison. With both of my experiences with this software Chili Piper feels more robust, especially with integrations. Chili Piper integrates with Outlook, Salesforce, and Zoom. These are the 3 …
Haleigh Doherty | TrustRadius Reviewer
Haleigh Doherty
GTM Ops Manager
Chose Chili Piper
This is only comparing the meeting scheduling functions of which Outreach was easier for our reps to learn and use. Otherwise they cannot really be compared.
Daniel McHugh | TrustRadius Reviewer
Daniel McHugh
Market Manager: Strategic Partners & Performance Based Partnerships
Chose Chili Piper
Calendly was being used at the company by some other departments and still is to some extent. However adding Chili Piper fore the marketing and sales departments was a no brainer once we saw the demo. It's Calendly on steroids and the company is just getting started using it. …
Verified User
Anonymous
Chose Chili Piper
I've used Drift and Salesloft scheduling tools. They all connect to google calendars, but Chili Piper is the only that I'm aware of that can insert time suggestions without actually blocking the time off as well as Round Robin assignment of meetings. Chili Piper has been the …
Kevin Rogers | TrustRadius Reviewer
Kevin Rogers
Account Executive
Chose Chili Piper
I prefer using Chili Piper as compared to Calendly. Both are great tools but Chili Piper seems to align better with our team needs.
KP
Kathryn Penner
Sales Development Representative
Chose Chili Piper
In the past I have booked with Calendly, but were unable to set up a true salesforce integration, and were not able to set up a marketo integration. Calendly is great for a simpler flow or for a 1:1 scheduling app, but for our team that is made up of different regions and uses …
Jonathan Jerozal | TrustRadius Reviewer
Jonathan Jerozal
Sales Development Representative
Chose Chili Piper
The end result was more in line with what we were looking for. Our main objective was to allow people to go to the website and explore our content, and then easily schedule a demo without having to wait for someone to call them and set something up. Chili Piper created the …
Verified User
Anonymous
Chose Chili Piper
Way better tool and far easier to use than Calendly. This is the full bundle from rev/sales ops to daily use across AE's and SDR's
Verified User
Anonymous
Chose Chili Piper
I personally have never had experience with a platform similar to Chili Piper prior to this year.
Sasha Galkova | TrustRadius Reviewer
Sasha Galkova
Sales Operations Administrator
Chose Chili Piper
When we were vetting we didn't find a tool that would match Chili Piper in functionality.
Few Sales Enablement tools work with Events and can match some of its functionality, but that wasn't good enough for our needs:)
Verified User
Anonymous
Chose Chili Piper
ChiliPiper is far easier to use for scheduling on someone else’s calendar. The ability to add a link in emails for people to schedule onto our calendars is nice as well. Neither of these things is possible in Outlook by itself, so it’s nice that it helps with those things.
JS
Jon Stanley
Salesmanager
Chose Chili Piper
As a startup Google calendars were adequate. But as the company grew, the ability to schedule multiple teams and even multiple sales team we had to have a way to allow a logical way to see and schedule the appropriate team. Also giving customers to schedule with certain …
Verified User
Anonymous
Chose Chili Piper
Chili Piper meeting booking is superior to Outreach
Verified User
Anonymous
Chose Chili Piper
The end result was more in line with what we were looking for. Our main objective was to allow people to go to the website and explore our content, and then easily schedule a demo without having to wait for someone to call them and set something up. Chili Piper created the …
Verified User
Anonymous
Chose Chili Piper
It stacks up well. Much more logic and ability to customize workflows and logic than Calendly, for example. The integration with Salesforce is also very strong. If you need advance scheduling logic, this is one of the strongest options in the market in my opinion. The ability …
Scott Mackinnon | TrustRadius Reviewer
Scott Mackinnon
Business Development Executive
Chose Chili Piper
We actually have not used any products like Chili Piper as of yet here at PitchBook. In my last role at Onerent I also did not use Chili Piper... the closest thing that we used was part of outlook/salesforce capability.
Sharon Troia | TrustRadius Reviewer
Sharon Troia
Manager, Marketing Operations
Chose Chili Piper
We started with Calendly, but were unable to set up a true salesforce integration, and were not able to set up a marketo integration. Calendly is great for a simpler flow or for a 1:1 scheduling app, but for our team that is made up of different regions and use marketing …
Verified User
Anonymous
Chose Chili Piper
It's not even close. Chili Piper is way more robust and effective. The support time is world class and promptly fixes issues.
Punchpass

No answer on this topic

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User Ratings
Chili PiperPunchpass
Likelihood to Recommend
6.3
(0 ratings)
-
(0 ratings)
Support Rating
8.2
(0 ratings)
-
(0 ratings)
User Testimonials
Chili PiperPunchpass
Likelihood to Recommend
It is very well suited for anyone looking for a scheduling tool that integrates directly with Salesforce and/or Marketo, or other marketing automation platforms. Especially if you need to route to teams based on different regions or other criteria.There are other simpler scheduling tools out there, but this makes routing and tracking on the back end much easier with the best integration with other tools.
KP
Kathryn Penner
Sales Development Representative
Read full review
No answers on this topic
Pros
  • The Google Calendar integration is seamless, a unique zoom link is also automatically created when a meeting is booked on my calendar.
  • The booking link is simple for my prospects and customers to find time on my calendar.
  • The chrome plug in is useful to use no matter what tab or page im sitting on.
Verified User
Anonymous
Read full review
No answers on this topic
Cons
  • The ux interface could be easier to navigate for admins
  • The set up or meeting types could be more intuitive, as an admin I have had to help our reps set this up a lot as they have gotten confused
  • Chili Piper can have certain words they use like booker assignee which could be better defined in the onboarding process for reps
Haleigh Doherty | TrustRadius Reviewer
Haleigh Doherty
GTM Ops Manager
Read full review
No answers on this topic
Support Rating
  • Support was very responsive during our integration phase, and after that too.
  • They have the whole infrastructure built to notify customers about bug/outages, which is excellent. Entire System outage only happened once, but being updated on fix progress helped a lot to keep our team calm.
Sasha Galkova | TrustRadius Reviewer
Sasha Galkova
Sales Operations Administrator
Read full review
No answers on this topic
Alternatives Considered
I've used Drift and Salesloft scheduling tools. They all connect to google calendars, but Chili Piper is the only that I'm aware of that can insert time suggestions without actually blocking the time off as well as Round Robin assignment of meetings. Chili Piper has been the easiest to use as a sales rep.
Verified User
Anonymous
Read full review
No answers on this topic
Return on Investment
  • More qualified opps
  • Increased efficiency. Much less time spent trying to line up availability etc. No more back and forth email chains trying to find times to meet.
  • Increased transparency. All meetings and Chili Piper events are logged directly in Salesforce for us.
Jonathan Jerozal | TrustRadius Reviewer
Jonathan Jerozal
Sales Development Representative
Read full review
No answers on this topic
ScreenShots