Chili Piper

Chili Piper

80 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Chili Piper	Score 8.7 out of 10	Mid-Size Companies (51-1,000 employees)	Chili Piper is scheduling and routing software for B2B revenue teams. Its products help revenue teams increase their inbound conversion rates, increase customer satisfaction, and reach new levels of productivity. The vendor states Companies like Twilio, Forrester, Spotify, and Gong use Chili Piper with the goal of increasing their inbound conversion rates, eliminating manual lead routing, and streamlining critical processes around meetings. Chili Piper…	$15 per month per user

Pricing

Chili Piper

Editions & Modules

Instant Booker: $15
per month per user
Handoff: $25
per month per user
Concierge Inbound Scheduling: $30
per month per user
Distro: Starting at $20
per month per user

Offerings

Pricing Offerings
Chili Piper
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No

Entry-level Setup Fee

No setup fee

Additional Details

Onboarding and Support are included at no additional charge.

More Pricing Information

Community Pulse
	Chili Piper
Considered Both Products	Chili Piper Daniel McHugh Market Manager: Strategic Partners & Performance Based Partnerships Chose Chili Piper Calendly was being used at the company by some other departments and still is to some extent. However adding Chili Piper fore the marketing and sales departments was a no brainer once we saw the demo. It's Calendly on steroids and the company is just getting started using it. … Incentivized Helpful? Verified User Employee Chose Chili Piper I've used Drift and Salesloft scheduling tools. They all connect to google calendars, but Chili Piper is the only that I'm aware of that can insert time suggestions without actually blocking the time off as well as Round Robin assignment of meetings. Chili Piper has been the … Incentivized Helpful? Kevin Rogers Account Executive Chose Chili Piper I prefer using Chili Piper as compared to Calendly. Both are great tools but Chili Piper seems to align better with our team needs. Helpful? KP Kathryn Penner Sales Development Representative Chose Chili Piper In the past I have booked with Calendly, but were unable to set up a true salesforce integration, and were not able to set up a marketo integration. Calendly is great for a simpler flow or for a 1:1 scheduling app, but for our team that is made up of different regions and uses … Helpful? Jonathan Jerozal Sales Development Representative Chose Chili Piper The end result was more in line with what we were looking for. Our main objective was to allow people to go to the website and explore our content, and then easily schedule a demo without having to wait for someone to call them and set something up. Chili Piper created the … Helpful? Verified User Employee Chose Chili Piper Way better tool and far easier to use than Calendly. This is the full bundle from rev/sales ops to daily use across AE's and SDR's Helpful? Verified User Employee Chose Chili Piper I personally have never had experience with a platform similar to Chili Piper prior to this year. Helpful? MG Morgan Gunderson Enterprise Sales Development Rep Chose Chili Piper I have not used any other products. Helpful? Verified User Contributor Chose Chili Piper N/A Incentivized Helpful? Sasha Galkova Sales Operations Administrator Chose Chili Piper When we were vetting we didn't find a tool that would match Chili Piper in functionality. Few Sales Enablement tools work with Events and can match some of its functionality, but that wasn't good enough for our needs:) Incentivized Helpful? Verified User Manager Chose Chili Piper ChiliPiper is far easier to use for scheduling on someone else’s calendar. The ability to add a link in emails for people to schedule onto our calendars is nice as well. Neither of these things is possible in Outlook by itself, so it’s nice that it helps with those things. Incentivized Helpful? JS Jon Stanley Salesmanager Chose Chili Piper As a startup Google calendars were adequate. But as the company grew, the ability to schedule multiple teams and even multiple sales team we had to have a way to allow a logical way to see and schedule the appropriate team. Also giving customers to schedule with certain … Incentivized Helpful? Verified User Manager Chose Chili Piper Chili Piper meeting booking is superior to Outreach Incentivized Helpful? Verified User Account Manager Chose Chili Piper The end result was more in line with what we were looking for. Our main objective was to allow people to go to the website and explore our content, and then easily schedule a demo without having to wait for someone to call them and set something up. Chili Piper created the … Incentivized Helpful? Verified User Project Manager Chose Chili Piper It stacks up well. Much more logic and ability to customize workflows and logic than Calendly, for example. The integration with Salesforce is also very strong. If you need advance scheduling logic, this is one of the strongest options in the market in my opinion. The ability … Incentivized Helpful? Scott Mackinnon Business Development Executive Chose Chili Piper We actually have not used any products like Chili Piper as of yet here at PitchBook. In my last role at Onerent I also did not use Chili Piper... the closest thing that we used was part of outlook/salesforce capability. Incentivized Helpful? Sharon Troia Manager, Marketing Operations Chose Chili Piper We started with Calendly, but were unable to set up a true salesforce integration, and were not able to set up a marketo integration. Calendly is great for a simpler flow or for a 1:1 scheduling app, but for our team that is made up of different regions and use marketing … Incentivized Helpful? Verified User Representative Chose Chili Piper It's not even close. Chili Piper is way more robust and effective. The support time is world class and promptly fixes issues. Incentivized Helpful?
Top Pros	Pro Google calendar Pro Easy to schedule Pro Easy to use
Top Cons	Minus Able to modify Minus Email reminders Minus Faster load

Best Alternatives
	Chili Piper
Small Businesses	vCita Score 9.7 out of 10
Medium-sized Companies	Calendly Score 9.2 out of 10
Enterprises	Zoom Score 8.2 out of 10
All Alternatives	View all alternatives

User Ratings
	Chili Piper
Likelihood to Recommend	9.6 (29 ratings)
Support Rating	8.2 (8 ratings)

User Testimonials
	Chili Piper
Likelihood to Recommend	Chili Piper, Inc. Chili Piper is GREAT for sales development teams booking for sales people. This is especially true when there is a "round robin" system that needs to be abided by. I've experienced a lot of bad round robin systems and Chili Piper's is fantastic. This is also a great tool to schedule with people across multiple time zones, which I don't want to have to focus on while speaking. It enables sales reps to focus on the prospect, not the time change. Chili piper would not be a good fit for underperforming sales teams that don't book any meetings (: Incentivized Verified User Anonymous Read full review
Pros	Chili Piper, Inc. Chili Piper integrates with Salesforce very well which I haven't seen other calendar apps do yet. Meeting Buffer functionality assures that AEs won't be booked back-to back. I can send the link to each of my meeting templates for different prospects KP Kathryn Penner Sales Development Representative Read full review
Cons	Chili Piper, Inc. They are continually improving their offering and we've seen great leaps over the past 2 years. Would be nice to be able to modify the email reminders for every single contact and event versus have set templates Faster load times, but we can’t complain too much! Jonathan Jerozal Sales Development Representative Read full review
Support Rating	Chili Piper, Inc. Support was very responsive during our integration phase, and after that too. They have the whole infrastructure built to notify customers about bug/outages, which is excellent. Entire System outage only happened once, but being updated on fix progress helped a lot to keep our team calm. Incentivized Sasha Galkova Sales Operations Administrator Read full review
Alternatives Considered	Chili Piper, Inc. Calendly was being used at the company by some other departments and still is to some extent. However adding Chili Piper fore the marketing and sales departments was a no brainer once we saw the demo. It's Calendly on steroids and the company is just getting started using it. I'm sure we will see even more benefits as the years go on. Incentivized Daniel McHugh Market Manager: Strategic Partners & Performance Based Partnerships Read full review
Return on Investment	Chili Piper, Inc. More demos held by simplifying the scheduling process. More demos = more opportunities Initial set up was frustrating and created a lot of mix up which allowed some leads to slip through the cracks early Integration with Salesforce.com saved our reps time because they didn't have to log activities manually Incentivized Verified User Anonymous Read full review
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