A gamechanger for SDRs across the world
May 21, 2021

A gamechanger for SDRs across the world

Kathryn Penner | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Chili Piper

Our entire sales development team (50+) uses Chili Piper every day. As a scaling sales team, we ran into no-show issues and inconsistency with invites and messaging. After implementing Chili Piper our no-show rate went down nearly 40% and the team as a whole was able to schedule twice as many meetings at a faster rate.

Pros

  • Chili Piper integrates with Salesforce very well which I haven't seen other calendar apps do yet.
  • Meeting Buffer functionality assures that AEs won't be booked back-to back.
  • I can send the link to each of my meeting templates for different prospects

Cons

  • Faster load times, but we can’t complain too much!
  • It's an awesome tool, but at the end of the day, it's still just a calendar tool. I'm looking forward to their innovations and disrupting the market
  • Would be nice to be able to modify the email reminders for every single contact and event versus have set templates
  • Instant Booker
  • Suggested times within emails
  • Calendar visibility
  • Thanks to Chili Piper, my booking times have reduced from 20 minutes to 30 seconds.
  • More qualified opps
  • 40% decreased no-show rate increase
In the past I have booked with Calendly, but were unable to set up a true salesforce integration, and were not able to set up a marketo integration. Calendly is great for a simpler flow or for a 1:1 scheduling app, but for our team that is made up of different regions and uses marketing automation, we felt the need to upgrade to Chili Piper.

Do you think Chili Piper delivers good value for the price?

Yes

Are you happy with Chili Piper's feature set?

Yes

Did Chili Piper live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Chili Piper go as expected?

I wasn't involved with the implementation phase

Would you buy Chili Piper again?

Yes

It is very well suited for anyone looking for a scheduling tool that integrates directly with Salesforce and/or Marketo, or other marketing automation platforms. Especially if you need to route to teams based on different regions or other criteria.There are other simpler scheduling tools out there, but this makes routing and tracking on the back end much easier with the best integration with other tools.

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