Just getting started with Chili Piper and early reviews are GREAT
November 06, 2021

Just getting started with Chili Piper and early reviews are GREAT

Daniel McHugh | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Chili Piper

It was implemented at ABILITY in order to get leads/MQLs over to the sales team more quickly. It cut down the time to reach a member of the sales department from about 15 minutes to less than 5 minutes. The notifications could come in email but a decision was made to get it over to the sales team via Teams instead.
  • Quickly route sales leads
  • Immediately schedule meetings with sales
  • Faster handoff from SDR to sales team
  • Having only used it for a year there aren't any gaps I can see at this point
  • It did take us a while to implement and get it integrated but that could have been our procurement department more than anything on the Chili Piper end
  • Scheduling meetings quickly
  • Passing off leads from marketing to sales
  • Speed Speed and more Speed
  • The amount of meetings scheduled per rep went up across the board
  • More important than the amount of meetings scheduled was that, because the meetings were scheduled more quickly, the percent of no-shows to those meetings went down considerably
Calendly was being used at the company by some other departments and still is to some extent. However adding Chili Piper fore the marketing and sales departments was a no brainer once we saw the demo. It's Calendly on steroids and the company is just getting started using it. I'm sure we will see even more benefits as the years go on.

Do you think Chili Piper delivers good value for the price?

Not sure

Are you happy with Chili Piper's feature set?


Did Chili Piper live up to sales and marketing promises?


Did implementation of Chili Piper go as expected?

I wasn't involved with the implementation phase

Would you buy Chili Piper again?


If you are in a fast paced sales organization then Chili Piper is a great tool. In a SaaS sales environment, minimizing the tile it takes to route a lead and schedule a meeting with sales is very important so Chili Piper is well suited to get the job done.